Customer Insights Analyst
EquiTrust Life Insurance Company
EquiTrust Life Insurance Company is seeking a Customer Experience Analyst to shape and enhance the customer experience across our annuity and life insurance business. By leveraging customer feedback, operational data, and journey insights, you will identify opportunities to improve service quality, strengthen customer relationships, and support retention efforts. In this role, you'll collaborate with Operations, Compliance, Marketing, Technology, and Customer Service to understand customer #J-18808-Ljbffr
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