Medical Assistant - Surgical Services

Hiring Incentive: $1,000

$250 on first pay and then $750 on first pay following successful completion of 6 months.

Must still be employed, full/part-time, and in good standing at the time of each payout.

(Please note that amounts will be prorated for part-time hires)

Planned Parenthood of Greater Ohio is seeking mission-minded Associates to join us as full time (37.5 per week) Medical Assistant to serve our patients at our East Columbus Surgical Center.

Union Status: Bargaining Unit Position

SUMMARY

Performs a variety of client care services in accordance with agency policies and in a courteous and professional manner. Provides abortion information to clients, assists with abortion procedures and performs clerical functions, while ensuring quality client care and excellent customer service. This position provides direct services in abortion care and is responsible for customer service skills in person. Must be pleasant, courteous and helpful. Requires an understanding of and commitment to quality healthcare and excellence in customer service; practice these values in relation with internal and external customers. Supports the revenue cycle through accurately and effectively managing cash collections, verifications, sliding fee scale, daily closing procedures, and charge closing procedures, and other related processes.

WHY YOU SHOULD JOIN?

Our Mission and Core Values

We deliver innovative health care, education, and advocacy no matter what.

• Accountable - We take responsibility for our actions and decisions
• Adaptable - We embrace change and remain flexible and resilient
• Collaborative - We work together, valuing diverse perspectives
• Kind - We treat everyone with compassion and respect
• Non-judgmental - We create a safe and inclusive environment
• Solution-oriented - We each operate as champions who look for effective solutions to challenges
• Strategic - We approach our work with a clear vision and thoughtful planning

BENEFITS

• Paid Time Off
• Paid Parental Leave
• Medical 90% employer-paid base medical plans for single coverage
• Dental
• Vision 100% employer paid
• Life Insurance 100% employer paid
• Accidental Death & Disability 100% employer paid
• Long Term/Short Term Disability 100% employer paid
• 401(k) with matching employer contribution up to 4%
• Nine (9) paid holidays per year
• Two (2) paid floating holidays per year
• Financial incentive program for certified bilingual staff

WHAT YOU CAN EXPECT

• Customized interactive training and on-boarding program
• Gain and/or strengthen your experience in areas such as
  • Collecting vital statistics
  • Lab Techniques
  • Injections administration
  • Phlebotomy
  • Proficiency in industry leading electronic health record system
• Opportunities to be promoted from within for those that demonstrate proficiencies and understanding of standard operating procedures over time and a commitment to positive patient experience
• Be a part of a team that provides critical health care and education to Ohioans

WHAT YOU WILL DO

• Provides abortion clients with accurate information regarding PPGOH services, including questions pertaining to abortion and contraception options as well as funding sources.
• Prepares and maintains patient medical records.
• Maintains accurate records for patient registration, medical records, lab testing, etc.
• Verifies and correctly documents client payment method for abortion services as well as accurately determines eligibility for funding or private pay.
• Registers and schedules patients for services
• Determines client fees for abortion services.
• Collects, Posts, and Reconciles payments per all PPGOH billing and financial policies.
• Provides client with correct forms and ensures forms are completed in abortion services.
• Transfers/documents required information in the medical record checking the accuracy of all data per PPGOH protocol.
• Assists in surgical procedures.
• Provides appropriate and accurate patient education and information in abortion services.
• Provides pregnancy testing, information, and referrals.
• Collects and prepares lab specimens, including venipuncture and urine collection.
• Prepares abortion rooms and maintains cleanliness and inventory of the lab area and exam rooms.
• Handles medical waste utilizing universal precautions.
• Communicates with co-workers to keep client visits moving in a timely manner.
• Maintains confidentiality and exercises sensitivity and a nonjudgmental manner in dealing with sexuality and sensitive issues with clients.

WHAT YOU WILL BRING

The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• High school diploma or equivalent required.
• Certification in Medical Assisting preferred
• OBGYN and recovery room experience in a healthcare setting desirable; family planning experience preferred.
• Experience demonstrating good communication skills.
• Trustworthy nonjudgmental manner.
• Ability to work with individuals of a diverse socioeconomic background.
• Commitment to the ethos, values, and service standards of Planned Parenthood.
• Bilingual in Spanish is highly desired (Interchange with Somali or Nepali depending on site)

PROMISE TO OUR ASSOCIATES

Planned Parenthood has served Ohioans with safe, accessible, and affordable health care for 100 years and welcomed more than 100,000 patient visits to our health centers in 2020. Every day, we fight to provide this care to everyone, no matter their income level, insurance status, zip code, color, creed, or country of origin.

As a mission-driven health care provider, Planned Parenthood is dedicated to ending health disparities and achieving health equity among all races. We work on all levels through our health centers, educational programming, and public policy to make the greatest impact on the communities we serve.

In order to become the leading organization for high quality reproductive health care, we continuously strive to create a supportive work environment that results in a positive experience for patients and associates alike. We find this support in our In This Together workplace values and service standards that bring associates together and foster an inclusive culture.


Planned Parenthood of Greater Ohio (PPGOH) is an equal opportunity employer. We care for our business by ensuring that all of our decisions regarding the employment relationship, including the terms, conditions, and privileges of employment, are in accordance with our principles of equal opportunity.

As a matter of PPGOH policy we affirm that we respect and honor all people and we will not discriminate against employees or applicants for employment on the basis of sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), gender, gender identity, gender expression, race, color, ethnicity, religion, national origin, ancestry, age, disability, medical condition, genetic information, marital status, sexual orientation, political affiliation, military and veteran status, or any other legally protected characteristic.

In addition to the above commitments, PPGOH seeks to have employees that reflect the broad diversity of those that we serve and we encourage all who are ready to be In This Together to apply.