Restore Project Manager II

Description Own Your Future! At ServiceMaster, we embrace a “Think Like An Owner” mindset that sets us apart. Here, passion sparks innovation, empowerment fuels decision‑making, and accountability unites us in achieving impactful results. Are you ready to join a team where your work makes a difference, your ideas shape success, and you are empowered to take charge of your career? Let’s build something great— together! What We Offer Medical, Dental, and Vision start the first day of the month following your date of hire 401(k) match 15 days paid time off and paid holidays, including 2 floating holidays Career growth and advancement Job Summary The Project Manager II is responsible for managerial and administrative aspects of a restoration project, large and complex in size and scope. They partner with Construction Managers to understand the scope of work, facilitate the work with subcontractors and property owners, and supervise and coordinate all elements of each reconstruction job. Essential Duties/Responsibilities Lead all managerial and administrative aspects of a project which includes estimating, scheduling, quality control, progress reports, progress billing, design review and coordination, cost reporting, safety, and proposal preparation. Manage multiple projects at one time. Prepare accurate and complete project estimates and proposals. Organize, plan, and manage multiple activities to accomplish desired results. Facilitate necessary paperwork and payment with property owners. Determine which portions of the job will be produced internally and which will be subcontracted. Analyze job specifications, architectural drawings, blueprints, and supporting documents to determine and calculate quantities of materials specified for projects. Deliver focus and dedication to providing excellent customer service. Conduct initial damage assessment walkthrough with the client and conduct and/or attend meetings with clients, adjusters, consultants, and necessary representatives. Develop and implement Scope of Loss with client or adjuster. Write Site Specific Safety Plan, complete Job Hazard Analysis (JHA), and distribute materials and information to crews. Conduct daily safety meetings. Ensure supervisors fill out Field Risk Assessment (FRA) and instruct crews of possible hazards. Verify or order asbestos survey or necessary testing to ensure full compliance of all state or federal laws. Acquire floor plans and/or schematic of the facility (if available) or sketch and ensure progress maps are kept up to date and completed. Write Contract and Scope of Work proposal for client and insurance company or adjuster. Ensure client signs contract and authorization to perform immediate or emergency services, as well as any change orders on the loss before proceeding with work or changes to the scope or work. Develop and implement Critical Path Management (CPM) plan with the client to address the client’s needs. Evaluate crew size, material and equipment needed and place orders to accommodate. Procure subcontractors, vendors, and casual laborers needed for project, and ensure that all training meetings (Site Safety, HazCom, Right to Know, and Confined Space) have been conducted and logged before starting. Maintain the project schedule (scope) developed with owner and insurance company, as well as the project budget and review with the client daily. Approve subcontractor bids and invoices, and have subcontractors sign Subcontractor Agreement, providing their Certificate of Insurance as outlined by the agreement. Assign tasks to specific Supervisors, holding them accountable for the quality and quantity of work daily. Maintain the proper ratio of Supervisors to Technicians to Casual Laborers. Oversee the documentation of all costs associated with the project. Oversee administrative staff and ensure invoicing and project files are accurate and in order. Conduct project meetings with Supervisors and Field Clerks, outlining the scope of work or changes in the scope of the work. Ensure all paperwork is completed according to project specifics and SRM policies. Ensure Project Management Report (PMR) is sent out daily and distributed to assigned parties, which may include photo reports. Have client sign Completion (Statement of Satisfaction) Form. Verify invoicing schedule with client and follow up on outstanding payments. Verify all invoices are accounted for in accounting and invoicing systems and files. Ensure fluid and efficient project closure and demobilization, which includes ensuring that all rental equipment is returned. Discuss all site-specific rules with the client and ensure these rules are followed in addition to all company personal conduct policies. Ensure photo documentation on each project is completed as necessary for each project. Respond to customer inquiries and concerns promptly. Maintain communication with team, which includes follow-up and recap of all communications with those on the communication list and place notes in the email communication subfolder in the job file. Ensure that equipment is tracked and managed according to policy. Negotiate pricing and rates with vendors. Review and approve purchase requests and approve job coded purchases. Monitor and review job costs and cost tracking to ensure optimal margins. Complete credit card usage reports. Upsell additional services at a project level. Maintain and develop relationships with new and existing clients. Travel In this role, you will travel at least 200 days out of the year. Required Knowledge/Skills/Abilities Proficiency using Word, Excel, Outlook, Microsoft Project, estimating software, and electronic database documentation Ability to determine and calculate quantities of materials specified for projects Ability to read and interpret architectural drawings, blueprints, and specifications (preferred) Strong and positive interpersonal skills Ability to communicate with the Construction Manager and customers A self-starter with the ability to multitask and independently manage multiple projects with firm deadlines Education and Experience High school diploma or GED required Associates/Bachelor’s degree in drafting, architecture, or construction related fields is preferred 2-3 years related experience in Construction Project Management 3-5 years of experience in related field or combination of education and experience preferred Physical Requirements Move up to 10 pounds occasionally, by lifting, carrying, pushing, pulling, or otherwise repositioning objects. Sitting for long periods of time while using office equipment such as computers, phones, etc. Fingering and Repetitive motions, such as movement of wrists, hands and fingers while picking, pinching, and typing during your normal working environment. Express or exchange ideas with others through the use of spoken word, quickly, accurately, and at an easily audible volume, and receive detailed information through oral communication at usual speaking levels without correction, and/or make fine discriminations in the nature of sounds in the environment. Must be able to operate a motor vehicle. Incumbent is required to have: Close visual acuity to perform detail-oriented activities at distances close to the eyes, as well as visual acuity to perform activities at or within arm’s reach with skill, control, and accuracy, such as preparing and analyzing data, viewing computer screen and expansive reading. Inside working conditions: The change of building environment such as with or without air conditioning and heating. Other duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. We live by our purpose to Be there when you need us™. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process at View email address on click.appcast.io. California Applicants: Background checks are required, and qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act. Privacy Policy: #J-18808-Ljbffr