Clinical Application Analyst

Responsibilities Provides support to Stakeholders through analyzing and diagnosing problems to determine resolution Gathers, validates, and translates technological requirements into design and development specification while providing product management Configures, tests, installs, implements, monitors, and maintains common and complex systems (applications, workflows, processes, hardware, etc.) Documents and recommends workflow changes and technical/functional designs needed to support the business requirements. Partners with external vendors to support related third‑party applications including integration/implementation, support, and troubleshooting Solves common issues, incidents, and problems according to agreed upon service levels and department standards. Serves as PM and completes PM functions for small to mid‑size projects with multiple teams Collaboratively works with peers, internal and external stakeholders, and vendors Follows documentation and change management standards. Participates in development of training and knowledge‑based materials for use by peers, end‑users, and other team members. Configures and integrates electronic and mechanical hardware with software products to meet the functional criteria of client specifications Develops and understands business reporting needs for end users Participates in on‑call and command center responsibilities, if applicable Assists in developing and maintaining testing plans and scripts to verify system outputs and system integrity Attends and participates in team, project, and department meetings to increase awareness and information flow Works with project requestor to complete the minimum viable product of a demand in ServiceHub Requests resources for projects and enhancement work using ServiceHub Resource Plan process Requirements Bachelor's degree is preferred in information technology, healthcare, business, or related field. Two (2) years of work experience, or actively working towards a bachelor's degree with 4 years' experience working within a related area. Will be required to certify on one or more Epic applications and maintain certification. Proficiency in Microsoft Office Suite programs, Excel (pivot tables), Visio, Project, PowerPoint, Word. Knowledge of system analysis and operating systems. Skilled in assessing needs and determining through documentation what the best approach might be. Skilled at problem definition and data collection by establishing facts, drawing valid conclusions. Certifications & Qualifications Bachelor's degree Epic applications certification #J-18808-Ljbffr