Operations Manager

Operations Manager

Ace Hardware corporation is a retailer-owned cooperative of more than 5,000 independent Ace stores in all 50 states, and 70 countries, with 14 distribution centers throughout North America. Aces distribution network is one of the cornerstones of the corporations success. By utilizing advanced technology and an integrated team approach at our distributions centers nationwide, were able to consistently deliver one of the highest service levels in the industry to our retailers. This commitment to excellence carries through to each employee at our distribution centers.

Ace is a place for you to have a long-term career you can be truly proud of with competitive pay, promotional opportunities, and comprehensive benefits for you and your family. Ace Hardware Distribution Centers are where team players collaborate to support amazing retailers be the most helpful hardware stores on the planet.

We have an opportunity for an Operations Manager at our distribution center in La Crosse, WI .

As an Operations Manager, you will be responsible for directing both inbound and outbound operational departments and exempt staff to maximize safety, quality, productivity and employee relations for our team. The Operations Manager role is essential in executing Aces operational initiatives while fostering a collaborative team environment in a service-oriented culture.

You will be part of a winning team that enjoys:

• Comprehensive health coverage and life benefits along with prescription drug, dental, vision and flexible spending accounts
• Generous 401(k) Savings and Retirement Plan which includes a company match, and other company contributions
• Tuition reimbursement program
• Generous merchandise discount program
• Business casual dress every day!

Primary job responsibilities include:

• Lead, support and encourage Ace Values: Winning, Excellence, Love, Integrity, Gratitude, Humility and Teamwork.
• Ensure a safe work environment for all team members.
• Be part of a positive work environment which enhances high level performance.
• Establish and implement departmental policies, goals, objectives and procedures, conferring with senior leadership, staff members and others within the organization as necessary.
• Oversee activities directly related to warehouse operations utilizing Lean tools and methodologies.
• Review financial statements and reports, as well as other performance data to measure productivity and goal achievement, and to determine areas needing cost reduction and program improvement.
• Determine staffing requirements, along with conducting and/or overseeing the interview process. Make hiring decisions and oversee training of new employees.
• Provide guidance and direction to subordinates, including setting performance standards, monitoring performance and creating development opportunities.
• Actively pursue succession planning for self and direct reports.
• Flexible to deal with issues that arise outside of normal business hours.
• Other duties as assigned.

Job qualifications include:

• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership, and coordination of people and resources.
• Bachelors Degree in a related field preferred, but not required.
• 5+ years in a senior operational role, preferably in distribution.
• Strong interpersonal skills.
• Communication skills, both verbal and written.
• Proficient in Word, Excel and Outlook.
• Ability and willingness to work non-traditional shifts and hours.