Order Entry Customer Service

Pacific Artisan Labs

Job Description

We are seeking an Order Entry Customer Service to join our team! You will be responsible for helping customers by providing product and service information and resolving technical issues.

Responsibilities:

Handle customer inquiries and complaints
Provide information about the products and services
Troubleshoot and resolve product issues and concerns
Document and update customer records based on interactions
Develop and maintain a knowledge base of the evolving products and services

Qualifications:

Previous experience in customer service, sales, or other related fields
Ability to build rapport with clients
Ability to prioritize and multitask
Positive and professional demeanor
Excellent written and verbal communication skills

Company Description

Independent lab with a great work place environment that values work life balance. Consumer focused to deliver top quality products to our customers with a niche for doing high end work. Fun, challenging, anti-corporate, and a place where you can elevate your career to new heights. Slackers need not apply!

Company Description

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Vacancy posted 5 days ago

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