Warehouse Supervisor - 2nd Shift

Warehouse Supervisor

The Warehouse Supervisor leads the daily operations of the warehouse, ensuring efficient workflows and high standards of safety and quality. This position oversees labor management, coordinates shipping processes, and ensures proper maintenance of equipment. The role also involves training staff, addressing fulfillment challenges, and supporting overall logistics efforts. Additionally, the Warehouse Supervisor plays a key role in facilitating smooth handovers between shifts and ensuring accurate documentation of procedures.

Responsibilities

• Responsible for overall warehouse operation and leadership of hourly labor.
• Assign/Allocate labor to process workload.
• Create work plans for the entire team (3 shifts) on truckloads and LTLs in alignment with work demand.
• Monitor warehouse productivity, accuracy, and on-time shipping; take corrective action when necessary.
• Coordinate with carriers to ensure efficient and timely outbound flow.
• Ensure shipping documentation is completed on a timely basis.
• Oversee proper labeling, packaging, and documentation to ensure compliance with customer and regulatory requirements.
• Establish and maintain quality standards.
• Support annual physical inventory.
• Ensure adequate equipment and facility maintenance.
• Ensure safety rules are known and followed by the team.
• Maintain compliance with OSHA standards, company policies, and all applicable regulations.
• Oversee four different departments (TL, LTL, FP, and Wood Area).
• Oversee driver performance and request coverage on weekends as needed.
• Conduct effective team member training as necessary.
• Manage employee performance by providing coaching, feedback, and support for development.
• Manage employees' timecards and approve their time off.
• Assist the team with supervisor training and retraining as needed.
• Conduct effective daily meetings to ensure smooth transition from shift to shift.
• Attend meetings as required by corporate or internal leadership.
• Act as liaison between Shipping and Sales for handling fulfillment issues.
• Assist and cover the Operations Manager during absences to maintain operational continuity
• Develop and maintain Standard Operating Procedures (SOPs) for shipping and warehouse activities.
• Track and report on Key Performance Indicators (KPIs) related to shipping productivity.
• Assist in documentation of procedures and associated training of staff.
• Prepare documents and information for the EDGE meeting.
• Implement continuous improvement initiatives to optimize warehouse operations.
• Investigate and resolve operational issues, customer complaints, or discrepancies in a timely manner.
• Ensure effective use of warehouse space and organization of materials for efficiency and safety
• The employee must communicate clearly and ensure that all processes are thoroughly understood by team members.
• Maintain records: Document shipments, inventory movements, and employee performance.
• Share performance metrics, safety incidents, and operational updates with management.
• Identify, analyze, and record security breaches and communicate with relevant stakeholders.
• Identify, report and process defective materials.
• Run various Key performance metrics reports
• Leading, training, and motivating warehouse staff, providing feedback, and ensuring adherence to procedures
• Identifying areas for improvement in warehouse layout, processes, and workflow.
• Ability to prioritize tasks, manage time effectively, and maintain accurate records.
• Manage employees' timecards including vacation, PTO

Qualifications

• 100% Bilingual (English-Spanish)
• 3-5+ years of warehouse or distribution experience
• Experience in high-volume operations
• 2 years of leadership experience (prior Team Leader, Supervisor)
• A proven track record of continuous improvement
• A solid understanding of shipping, receiving, and warehousing processes is required.
• Familiarity with the ERP (Visibility) system and proficiency in using personal computers are essential.
• The ability to set and work towards achieving goals is important.
• Strong team building, communication, problem-solving, and decision-making skills are necessary.

Work Environment and Physical Requirements

• Employees are regularly required to use hands for tasks involving fine motor skills, such as handling, feeling, or reaching with their hands.
• The employee must occasionally lift and/or move up to 50 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus.
• Employees are occasionally exposed to wet and/or humid conditions, fumes or airborne particles, and variances of temperature.
• The noise level in the work environment is usually moderate.

EEO Statement

ProDriven Global Brands is committed to fostering, cultivating, and preserving a culture of diversity, equity and inclusion. ProDriven Global Brands is an equal opportunity employer and prohibits discrimination and harassment of any kind. All qualified applicants to ProDriven Global Brands are considered for employment without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status or any other protected characteristic. ProDriven Global Brands will not tolerate discrimination or harassment of any kind based on these characteristics.