Human Resources Manager

Human Resources ManagerAt Ferris Coffee & Nut Company, we are dedicated to creating moments of joy and connection through our products. We are looking for a hands-on, people-centered Human Resources Manager to manage day-to-day HR activities and provide dependable support to team members.This position is a trusted employee resource and practical partner to managers. The Human Resource Manager administers employee relations, recruiting, onboarding, performance management, benefits, HR systems, compliance, and engagement while reinforcing the culture established and championed by the CEO and company leadership.The ideal candidate combines empathy with accountability, sound judgement with strong execution, and genuine care for people with an understanding of business needs. This role is well suited to an experienced HR professional who enjoys people, food and beverage manufacturing, and the ability to help shape a business.Employee Relations and Manager SupportServe as a trusted, accessible resource and sounding board for employees.Provide practical guidance to managers on employee relations, performance, attendance, workplace conduct, and policy applicationLead sensitive employee conversations with professionalism, empathy, consistency, and discretion.Manage corrective-action, investigation, termination, and offboarding processes.Help managers address issues promptly, directly, and fairly.Identify workplace trends and recommend proactive solutions.Talent Acquisition and OnboardingManage the full recruiting process, including job postings, candidate screening, interview coordination, employment offers, background checks, and pre-employment requirements.Partner with hiring managers to define staffing needs and improve hiring decisions.Build relationships with local schools, community organizations, and other recruiting resources.Coordinate new-hire orientation and ensure employees receive a welcoming, organized introduction to Ferris.Monitor early employee engagement and continuously improve onboarding process.Performance and DevelopmentAdminister Ferris's performance-management and employee-review processes.Help managers set clear expectations, provide effective feedback, and create appropriate development plans.Support succession planning, leadership development, and internal advancement.Identify training needs and coordinate practical learning opportunities.Help strengthen accountability throughout the organization.HR Operations and SystemsMaintain accurate employee records, personnel files, organizational information, and HR documentation.Own the day-to-day administration and continued improvement of Ferris's HR systems.Coordinate employee status, compensation, payroll, and benefit changes with the appropriate internal and external partners.Maintain job descriptions, organizational charts, policies, and employee handbook materials.Establish repeatable HR processes that are clear, timely, and easy for employees and managers to navigate.Track and report meaningful workforce metrics such as staffing, turnover, attendance, retention, and recruiting activity.Benefits, Leave, and ComplianceSupport benefit enrollment, renewal, employee education, and day-to-day benefit questions.Administer employee leave, accommodations, workers' compensation, and return-to-work processes.Coordinate workplace injury reporting, incident documentation, and workers' compensation claims.Maintain OSHA injury and illness records, assist with OSHA reporting requirements, and partner with leaders to support workforce safety initiatives.Maintain compliance with applicable employment laws and recordkeeping requirements.Coordinate with employment counsel, benefit advisors, payroll providers, and other outside partners when specialized expertise is required.Monitor changes affecting Ferris's employment practices and recommend appropriate updates.Protect employee confidentiality and handle sensitive information with discretion.Culture and Employee EngagementReinforce Ferris's mission, vision, and core values throughout the employee experience, in alignment with the direction established by the CEO and company leadership.Help create a workplace where employees feel welcomed, respected, informed, and accountable.Coordinate company events, employee recognition activities, celebrations, and engagement under the direction of company leadership.Support clear and consistent internal communication.Help connect team members across all departments and shifts.Gather employee feedback and turn it into practical recommendations.Support culture-building initiatives established by the CEO and leadership and ensure they are carried out consistently across the organization.What success looks like:All employees know where to go for dependable and thoughtful HR support.Managers receive timely guidance and become more capable people leaders.Employee concerns are addressed consistently, professionally, and promptly.Recruiting and onboarding processes are organized and effective.HR systems, records, and processes are accurate, compliant, and well maintained.The CEO and company leaders have a dependable HR partner who helps reinforce Ferris's culture and core values in everyday employment practices.Leadership has clear visibility into workforce trends, risks, and priorities.The Human Resources function strengthens employee engagement, accountability, retention, and overall business performancePerfect ingredients for success:Bachelor's degree in human resources, business, organizational development, or a related field preferred.3 - 5 years of progressive human resources experience.Broad working knowledge of employee relations, recruiting, performance management, benefits, leave administration, and employment compliance.Experience supporting a manufacturing, distribution, food production, sales & general administration, or other frontline workforce strongly preferred.Demonstrated ability to independently manage sensitive employee matters and workplace investigations.Experience administering HR information systems and improving HR processes.Strong written, verbal, interpersonal, and organizational skills.Ability to communicate effectively with employees at every level of the organization.SHRM-CP, SHRM-SCP, PHR, or SPHR certification is valued but not required.Compensation: $72,000–$75,000, with consideration given to experience and qualifications.Schedule: Monday - Friday, 8:00am - 5:00pm onsitePerks that keep you thriving:Health, Dental and Vision InsuranceLong-Term and Short-Term Disability and Life InsuranceHeath Savings Account with a company matchEmployee Assistance Programs401k retirement plan with company match and a vesting schedule.Paid Time Off [PTO] Through AccrualPaid Parental Leave8 Paid HolidaysEmployee Cafe DiscountPhysical Demands & Work EnvironmentThe HR Manager works primarily within Ferris's office and manufacturing environment. While performing the duties of this job, the individual is frequently required to sit or stand for extended periods; talk, hear, and listen; and use hands to type and handle materials. The employee must have sufficient visual acuity to use a computer and perform extensive reading. Regular attendance is an essential function of this job. This position involves exposure to potential allergens and may require occasional travel for meetings, conferences, recruiting activities, or other company needs.EEO StatementFerris Coffee & Nut Company is an Equal Opportunity Employer that strives to provide an inclusive work environment. We believe in providing employees with a work environment free of discrimination and harassment, and we are committed to equal employment opportunities for all. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, disability, religion, national origin, gender, gender identity, gender expression, marital status, sexual orientation, age, protected veteran status, or any other characteristic protected by law.