Client Service Associate

Job Description

Job Description

About Us

Dentist Advisors has grown from a small startup into a nationwide leader in personal financial planning and investment management for dentists. Our deep expertise in the dental industry, combined with a strong commitment to technology and education, allows us to deliver proactive, personalized financial advice to dentists across the country.

We are a fast-growing firm that values collaboration, clear communication, adaptability, and follow-through, all while keeping work enjoyable. If you are looking for a dynamic environment where you can grow your career in financial services, we would love to hear from you.

The Role

We’re hiring a Client Service Associate to support our advisors and help deliver an exceptional client experience. This role is ideal for someone early in their financial services career who enjoys organization, communication, and being a key part of a client-focused team. You’ll work closely with advisors to maintain client data, assist with onboarding, and ensure clients receive timely, accurate support.

This role can also be a strong starting point for someone building toward a career as a financial advisor. If you’re pursuing (or considering) your CFP® certification, you’ll get exposure to real planning work and mentorship from senior advisors as you grow your skills and experience.

What You’ll Do

• Assist advisors with daily administrative and client-related tasks
  

• Facilitate new client onboarding, including gathering information and preparing required documentation

• Maintain and update each client’s dashboard and financial scorecard

• Audit, organize, and process quarterly financial reports

• Communicate with clients to request, collect, and update personal documents

• Organize and maintain client files in Box and ensure documentation is complete and accurate

• Support internal data requests and help enhance workflows as our team grows
  

What Makes You a Great Fit

Personality

• You’re interested in financial services and excited to grow your career in client support or advisory operations, with an interest in eventually becoming a financial advisor

• You thrive in a fast-paced environment and adapt easily as needs change

• You take initiative, solve problems independently, and stay one step ahead of what needs to be done

• You’re highly organized, detail-oriented, and able to juggle multiple tasks without losing focus

• You enjoy building relationships, collaborating with your team, and creating a positive experience for clients
  

Skills & Qualifications

• Strong written and verbal communication skills

• Excellent organization and time-management abilities

• Experience working in a deadline-driven environment

• Ability to work both independently and as part of a team

• Familiarity with financial services, client service roles, or professional office settings

• Comfortable learning new systems and managing data accurately

• A BA/BS degree in a related field
  

Bonus Points

• CFP® certification, or actively working toward it

• Experience or interest in financial planning, financial operations, or client service in a professional services firm

• Familiarity with Salesforce, eMoney, Black Diamond, or Charles Schwab