Area Sales Manager
Sierra Pacific Mortgage Company Inc.
At Sierra Pacific Mortgage we believe any successful business or individual is built upon a solid foundation – for us, we refer to it as ONE Sierra. Within our organization, we’ve been very intentional about defining our pillars and holding ourselves accountable to living these principles every minute of every day. These pillars inform every action we take with each other, our business partners, and our customers. When you join our team, you’ll immediately recognize that these values set the tone and tenor for our entire company culture. Since its inception in 1986, Sierra Pacific Mortgage has been built upon the foundation of quality lending practices, unparalleled service, industry knowledge and unmatched integrity.Dedicated to excellence, our team respects and challenges each other, holds each other accountable to our company’s standards and ethical behavior, and shares in the success of a growing organization. Promises Made. Promises Kept.
MUST HAVES
- Bachelor’s degree or equivalent work experience required
- Minimum of 3 to 5 years recent mortgage banking/retail branch banking experience
- Management experience within the mortgage industry is preferred
- Training and on-going certification required by the state in which the loan officer is currently employed and/or originating
- Robust knowledge of current mortgage loan regulatory requirement/guidelines, residential loan products, loan processing functions, underwriting and closing procedures
- Proven track record in meeting sales objectives in the mortgage environment
- A strong base of business, including Realtors, builders and personal referrals as well as knowledge of the local real estate market
- Strong organizational and time management skills
- Able to interpret a customer’s needs and make sound decisions
- Able to learn and adapt to market changes quickly
- Able to apply basic math; calculate figures and amounts such as discounts, interest, commissions and percentages
- Able to write correspondence and to effectively present information to employees and management
- Able to read and interpret various loan documents such as promissory notes, regulatory and legal directives and other loan documents
- Able to define problems, collect data, establish facts and provide information to resolve the situation
- Able to work well under pressure, meet multiple and sometimes competing deadlines
- Basic computer skills required: word processing, email, and mortgage software
WHAT YOU WILL DO
- Manager will produce FHA, VA, and conventional loans on behalf of Sierra Pacific Mortgage; limited to the states in which the Area Sales Manager is licensed.
- Devote more than 50% of working time managing and exercising judgment regarding the loan originators assigned to the Area Sales Manager, business development, managing relationships, sourcing applications, originating conventional and government residential mortgage loans, performing sales-generating activities, and servicing and maintaining current clients.
- Responsible for the cultivation of external lead sources to generate loan volume
- Maximize loan production through the management of loan originators assigned to the Area Sales Manager
- Recruit, train and oversee the loan originators assigned to the Area Sales Manager to ensure production goals, quality, and service standards are being met.
- Formulate and implement a business plan that includes a market penetration strategy for lead development, prospect to client conversion, and client to close conversion
- Identify and establish new referral sources through a variety of sales efforts including but not limited to prospecting real estate brokers, developers, builders and financial planners to solicit referrals for mortgage loans
- Regularly participate in business development activities with professional organizations to maintain a network of quality business relationships that serve as a recurring source of referrals for new mortgage lending opportunities
- Attract new borrowers through social media, informational mailings, advertisements, seminars focused on home buyers and participation in community efforts to promote home ownership
- Cultivate repeat business from existing base of borrowers
- Consult with borrowers to identify their loan needs, assess/analyze their financial situation, determine the correct loan options, and provide information relevant to the risks and benefits of each program for which the borrower is qualified
- Guide customers through the loan process by obtaining all borrower required documents, providing borrowers with regulatory disclosures and assist with the submitting to underwriters
- Coordinate all aspects of the mortgage application process with appropriate parties
- Assist in resolving outstanding issues in order to clear conditions and facilitate the closing or the purchase of the loan
- Other duties and/or mortgage related tasks as assigned by management
WHAT WE VALUE - OUR PILLARS OF SUCCESS
- Do the Right Thing – Always. Make the right choices in relationships with team members, customers, and partners regardless of the circumstances and without making excuses.
- True Ownership. Own your actions and demonstrate personal and corporate commitment to your customers.
- Unsurpassed Speed. Demonstrate a sense of urgency and heightened awareness in everything you do. Provide a fast-paced, seamless, and supportive transaction from start to finish.
- WOW Experience. Go above and beyond your customer’s expectations, notice the little things that make a big difference and assume full responsibility for delivering superior service – service that leaves your customers saying, “Wow!”
- Create What’s Next. Be a leader of change, serve as a pioneer in the industry. Expertise, insight, and initiative drive our actions.
WHAT YOU'LL GET
- A full benefits package including medical, dental, vision, 401k, pet insurance and PTO
- Discounted home loans for employees and their family members
- HSA and FSA plans
- Professional opportunities for upward mobility, training, and personal development
- Privately held mortgage company for over 35 years
WORK CONDITIONS AND PHYSICAL REQUIREMENTS
- Able to navigate a standard office environment
- Flexible hours – this is not a 9:00 – 5:00 job, evening and weekend hours are often worked
- Able to attend meetings off-site; particularly with clients
- Some business travel may be required
$55k - $60k
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