Commercial Lines Account Manager

Commercial Lines Account Manager

At Alera Group, our Property & Casualty team helps businesses protect their assets, manage risk, and plan confidently for the future. We're seeking a Commercial Lines Account Manager who will support risk strategy, client service excellence, and operational accuracy.

This role will focus on commercial risk management with mid-market accounts and collaborate with Producers and Account Managers to provide exceptional client service.

Why Alera Group

Meaningful Impact: Help clients and employees navigate benefits programs that drive retention, engagement, and satisfaction

Growth & Learning: Opportunities to deepen your expertise and gain exposure to a variety of clients and industries

Collaborative Culture: Work in a team-oriented environment that values accountability, partnership, and the principles of The Collaborative Way

What You'll Do / Your Impact

Client Partnership & Risk Strategy

• Participate in strategic meetings with Producers to manage timelines and deliverables
• Provide technical support to Producers by reviewing quotations and proposals, identifying client exposures, and recommending appropriate coverage solutions
• Assist in coordinating property and casualty claims through internal claims resources
• Build and maintain strong relationships with carriers and internal partners

Operational Excellence

• Facilitate applications for new and renewal business, ensuring accurate documentation and timely binding
• Maintain accurate and up-to-date records within the client management system, including applications, activities, and policy changes
• Process and review endorsements and policies for accuracy, ensuring compliance with agency standards
• Stay informed on market trends and carrier appetite to support effective placement and service delivery
• Attend relevant training and educational programs and adhere to organizational policies and procedures

Strategic Contribution

• Identify opportunities to improve workflow efficiency, productivity, and cost effectiveness
• Recommend and implement process improvements that support company objectives
• Support retention and growth initiatives through proactive service and technical expertise

Core Competencies

• Detail orientation
• Accountability and follow-through
• Collaborative mindset
• Client-first thinking
• Technical accuracy and judgment
• Continuous improvement mindset

Additional Information

Compensation: Salary range: $70,000 $110,000 per year depending on experience Eligible for performance-based bonus: Yes

Benefits: Alera Group offers comprehensive benefits including medical, dental, vision, life and disability coverage, 401(k), generous PTO, and more.

Work Model: This role is Hybrid

Professional Development Alera Group Academy At Alera Group, growth isn't left to chance. Through Alera Group Academy, we provide structured development opportunities designed to help you expand your expertise and build a meaningful career.

You'll have access to:

• Role-specific learning paths
• Leadership development programs
• Technical and compliance training
• Industry certifications and continuing education support
• Peer learning and knowledge-sharing communities

Whether you're deepening technical expertise or preparing for leadership, we're invested in helping you grow.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status, or any other protected class.

Alera Group is committed to protecting your privacy. Please review our Privacy Policy to understand what personal information we may collect and use as part of your application process.

Location Type: Hybrid - 3 or more days in office - Office UKG Work location