Principal Consultant - Cloud (Florida)

Principal Consultant - Cloud (Florida)

NWN is the leading AI-powered technology solutions provider for North America's most innovative public and private organizations. For more than 30 years, NWN has helped over 5,000 CIOs deliver technology modernization programs with its Intelligent Workplace, Customer Experience (CX), Managed Devices, Cybersecurity and Public Safety, Connectivity, and Intelligent Cloud solutions. The company's proprietary Experience Management Platform ensures seamless service delivery, real‑time observability and improved efficiency for its clients' most demanding technology needs. NWN is a high‑performance, high‑integrity team of 1,000+ experts committed to a customer‑obsessed culture, earning a 75 Customer Net Promoter Score. The company has been recognized with hundreds of industry awards and is proud to be a "Best Place to Work" with an 86 Employee Net Promoter Score.

Responsibilities

The Principal Consultant – Cloud role is a senior subject‑matter expert with a combination of business outcome mapping and deep Cloud and Hybrid Cloud expertise, responsible for positioning, architecting, and evangelizing cloud‑first and hybrid multioffering solutions that deliver measurable business outcomes for customers. This role leads clients through cloud transformation strategies aligned to business objectives, operational maturity, and long‑term modernization roadmaps.

• Take a leadership role in strategic account planning and execution that enables cloud and hybrid modernization, driving multioffering adoption with emphasis on Cloud, EMP, and Managed Services.
• Foster effective relationships throughout the client environment, from Executive teams through IT and independent Business Units.
• Influence and drive business and IT alignment within client organizations.
• Lead cloud and hybrid cloud customer envisioning workshops, cloud readiness assessments, and modernization road‑mapping initiatives, including application, infrastructure, and operational migration strategies.
• Operate as a pseudo vCIO and/or vCTO for strategic customers, with primary focus on cloud strategy, hybrid operating models, cloud governance, cost optimization (FinOps), and security alignment.
• Develop trusted advisor status and act as the primary Cloud and Hybrid Cloud authority, leading strategic conversations among client stakeholders, Hyperscaler partners, and technology vendors.
• Create and maintain strategic relationships to include facilitating meetings, quarterly business reviews, and strategic briefings to enhance generating valuable exchanges.
• Participate in Offering Boards with the respective leads of NWN's offerings to provide feedback and gain knowledge tied to roadmap, vision, and strategy.
• Coach, mentor, and support NWN Business Architect (BA) team.
• Own the Cloud and Hybrid Cloud solution vision within assigned accounts, ensuring architectural consistency and alignment with customer business objectives.
• Design, validate, and position public cloud, private cloud, and hybrid cloud architectures, including migration, modernization, and optimization strategies.
• Provide executive‑level guidance on cloud governance, security, compliance, resiliency, and financial management (FinOps).
• Act as an escalation point and technical authority for complex cloud engagements.
• Partner closely with Cloud Engineering, Managed Services, and Hyperscaler teams to ensure solution feasibility and delivery excellence.
• Understand and articulate at the expert level all NWN service offerings and capabilities.
• Maintain knowledge of market trends, technology trends, business challenges and priorities.
• Represent NWN with contractors, suppliers, customers, departments, and other parties as required.
• Optimize and leverage available systems, tools, and resources, including project tracking and reporting tools.
• Provide NWN pipeline reporting within the account to the Sales Management team.
• Other responsibilities as assigned.

Qualifications

• Experience collecting business and technical requirements at the C‑level.
• 10+ years of experience with solution architecture, including significant hands‑on experience with Cloud and Hybrid Cloud platforms, managed services, and enterprise IT environments.
• Demonstrated experience designing and presenting Cloud and Hybrid Cloud architectures, including migration strategies, application modernization, and cloud operating models.
• 10+ years of experience working with high‑performing cross‑functional teams.
• Experience creating Cloud‑focused business impact analysis, including ROI, TCO, cloud cost optimization models, and modernization value cases.
• Experience presenting at the CxO Level.
• Highly flexible, self‑directed and with ability to adapt in a rapidly changing environment.
• Ability to function effectively in a fast‑paced environment and manage multiple projects simultaneously.
• Ability to exercise exceptional judgment where practices and policies are not clearly defined.
• Demonstrated ability to manage multiple competing priorities and potentially, multiple teams.
• Excellent problem solving and negotiation skills.
• Exceptional client‑facing communications and presentation skills.

• Bachelor's Degree or equivalent work experience/military experience.
• IT Service Management (ITSM) certification preferred.
• At least one major Cloud or Hybrid Cloud vendor certification preferred, such as Microsoft Azure (Architect/Expert), AWS (Solutions Architect/Professional), Google Cloud, VMware Cloud, or equivalent enterprise cloud certifications.

Travel: Local driving distance on a daily basis.

Overtime: As required for support or implementation work.

At NWN, we provide a comprehensive benefits package to support your well‑being in and out of work. This includes medical, dental, and vision plans, Health Savings Account (HSA) and Flexible Spending Accounts (FSAs), income protection through disability and life insurance, and a 401(k) with company match. Enjoy unlimited PTO, paid company holidays, hybrid/remote work, paid bonding leave for eligible employees, employee discounts, and access to our Employee Assistance Program (EAP). Additional offerings include accident, critical illness, long‑term care, and hospital indemnity coverages, legal and identity theft protection, pet insurance, supplemental life insurances, referral bonuses, charitable donation matching, and allowances for eligible roles. Join a team that values the health and wellbeing of all our employees!

All offers of employment at NWN are contingent upon the successful completion of a comprehensive background check. This process ensures a safe and secure work environment for all employees.

NWN is an Equal Opportunity Employer

NWN provides equal employment opportunity to all employees and applicants for employment free from unlawful discrimination based on race, color, religion, gender, age, national origin, disability, veteran status, marital status, sexual orientation or any other status or condition protected by local, state or federal law.