Visitor Services Coordinator- Part Time

Visitor Services Coordinator - Part Time

The Greater Vallejo Recreation District invites applications for:

Position: Visitor Services Coordinator - Part Time

Department: Maintenance

Location: Parks

Salary Range: $21.00 - $21.60

The Greater Vallejo Recreation District is a Special Service District that has been serving area residents for over sixty years. As a Special Service District, GVRD operates as a separate government agency from the City of Vallejo. GVRD manages 407 acres of public park space including 20 neighborhood parks, 10 community parks, 6 special purpose parks, and Olympic-size swimming pool and 4 community centers. GVRD maintains over 1,000 acres of public land.

GVRD is governed by a five-member Board of Directors. With 30 plus full time and approximately 155 part-time and seasonal employees, GVRD operates on a 2025-2026 fiscal year budget of $12.9 million for general fund operations and Measure K funding amounting to $2.2 million. The Measure K funding is being utilized to purchase necessary equipment, improve parks, facilities.

Job Description

To plan, assign and supervise the daily activities of the Visitor Services Monitors; ensure compliance with District regulations; to provide information to the public; and to perform a variety of technical tasks relative to assigned areas of responsibility.

Supervision Received and Exercised:

Receives general direction from the Parks Grounds Supervisor or Lead Worker

Exercises direct supervision over Visitor Services Monitors and weekend/holiday maintenance staff.

Essential Function Statements

1. Plan, assign, supervise, and review the work of visitor services monitors and weekend maintenance staff responsible for providing services in assigned park.
2. Participate in the selection of Visitor Services Monitors; conduct or coordinate staff training; work with employees to correct deficiencies; implement discipline procedures.
3. Oversee and perform Visitor Monitor duties including ensuring compliance with District regulations, providing visitor information and providing responsible land stewardship.
4. Coordinate ongoing maintenance activities with maintenance personnel on assigned District parks; perform minor maintenance duties including removing litter.
5. Travel to various park locations to collect fees collected by Visitor Services Monitors; balance fees collected; deposit funds to bank.
6. Perform visitor information; respond to public inquiries.
7. Coordinate with police and fire agencies regarding matters of public safety and other related concerns.
8. Ensure public compliance with District regulations.
9. Recommend and assist in the implementation of District goals and objectives; establish schedules and methods for providing responsible stewardship of lands; implement policies and procedures.

Qualifications

Knowledge of:

• Principles of supervision, training and performance evaluation.
• District rules and regulations as they apply to park use.
• District lands and boundaries.

Ability to:

• Supervise, organize, train and evaluate the work of assigned employees.
• Enforce pertinent District regulations applicable to park rental and use.
• Interface effectively with the general public and handle sensitive situations.
• Direct others in emergency situations.
• Operate a vehicle.
• Communicate clearly and concisely, both orally and in writing.
• Establish and maintain effective working relationships with those contacted in the course of work.

Experience and Training Guidelines:

Any combination of experience and training that would likely provide the required knowledge and abilities is qualifying. A typical way to obtain way to obtain the knowledge and abilities would be:

Experience:

Some experience in the protection, operation, Customer Service, Supervision, and preferably maintenance of a park, forest or public recreation area.

Education:

Equivalent to the completion of the twelfth grade.

License or Certificate:

Valid California driver's license required.

Working Conditions

Environmental Conditions:

Field environment, travel from site to site; exposure to potentially hostile environments; exposure to inclement weather conditions within park lands; work on uneven surfaces in monitoring duties.

Physical Conditions:

Essential functions may require maintaining physical condition necessary for walking or standing for prolonged periods of time; operating motorized vehicle.

FLSA: Non-exempt

Application Process

Deadline for applying: Open until filled

To be considered for this career opportunity, please submit a GVRD employment application online.

Examination:

Oral Examination and writing assessment required if selected for initial interview.

Pre-Screening:

GVRD will consider applicants who meet the minimum qualifications for the position and who have provided all requested application materials for an interview.

Pre-employment:

Job offer is contingent on acceptable results of post-offer, pre-employment process including criminal background checks, drug screening, employment verification and/or reference checks.

Other requirements:

• Proof of legal right to work in the U.S.

Equal Opportunity Employer (EOE)

GVRD is an Equal Opportunity Employer and does not unlawful discriminate on the basis of race, religious creed, color, national origin, ancestry, physical disability, mental disability, medical condition, genetic information, marital status, sex, gender, gender identity, gender expression, age or sexual orientation or military status of such person.

Building community and enhancing quality of life through people, parks, and programs.