Senior Cisco Contact Center Engineer
Threadneedle group
Ameriprise Financial in Minneapolis seeks a seasoned Contact Center Engineer to design, implement, and optimize Cisco contact center platforms and AI-driven conversational experiences. You will work with stakeholders to translate business needs into scalable contact center solutions, including IVR, routing, and integrations with CRM and fraud prevention systems. The role requires hands-on experience with Cisco UCCE/PCCE, CVP, Webex Contact Center, and Google Dialogflow, as well as strong SQL and #J-18808-Ljbffr Threadneedle group
Vacancy posted 5 days ago
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