Business Operations Manager

Senior Business Operations ManagerResidency All applicants must currently reside in the United States Overview BigBear.ai is seeking a Senior Business Operations Manager who thrives at the intersection of customer success, government contracting, and program execution. This is an opportunity to play a key role in supporting and growing mission-critical programs, with a particular focus on law enforcement and federal civilian customers. You'll serve as a trusted partner to government customers and internal leadership, helping ensure programs have the right people, resources, funding, and operational support to succeed. The ideal candidate brings strong experience in federal contracting, program delivery, invoicing, staffing and hiring requirements, procurement, and contract administration, along with the relationship-building skills to work effectively with customers and cross-functional teams.What you will doGather, and manage requirements within various project parametersManage project planning, dashboards, weekly reporting, resource utilization (EACs and people plans), and metric reporting on all projects assignedManage vendor relationships, negotiate contracts, facilitate procurement activitiesPerform personnel assessments as related to project performance, and provide timely feedback to managers/supervisorsMaintain project schedule and review deliverables to ensure quality controlLiaise with program managers to ensure project delivery meets or exceeds customer requirements (cost, schedule, and performance)Manage communication with project team, project stakeholders, and executive stakeholdersTrack, manage, and forecast budgets, and procurement of software/hardware within projectWhat you need to haveBachelor's degree in Business, Finance, Operations, Contract Management, or a related field, or equivalent experience8+ years of experience in business operations, program operations, contracts, or a related role within the federal government contracting industryDemonstrated experience supporting U.S. Government contracts, with a strong understanding of federal contracting processes and requirements; law enforcement or federal civilian experience preferredExperience with LCATs, staffing requirements, government contract invoicing, financial operations, procurement, and vendor managementProven ability to build strong customer and stakeholder relationships, communicate effectively, and collaborate across cross-functional teamsStrong analytical, organizational, and problem-solving skills, with the ability to manage multiple priorities and proficiency in Microsoft Excel, PowerPoint, and business management toolsWhat we'd like you to haveExperience supporting law enforcement or federal civilian agencies, preferably DHS, DOJ, FBI, DEA, ATF, CBP, ICE, USSS, or similar organizationsExperience supporting professional services, technology, AI, data analytics, cybersecurity, or mission support contractsFamiliarity with IDIQ, BPA, GWAC, and task order contracting, including contract modifications, option years, funding changes, and recompetesExperience with proposal development, contract growth initiatives, ERP/workforce management systems, and programs requiring security clearancesPay transparency Please note the targeted compensation range is provided as an estimate, and any actual compensation offer may vary depending on the needs of the company, or an applicant's skillset, competencies, experience, education, certifications, location, or other factors. The estimated range does not include the value of any benefits offered. About BigBear.ai BigBear.ai is a leading provider of AI-powered decision intelligence solutions for national security, supply chain management, and digital identity. Customers and partners rely on Bigbear.ai's predictive analytics capabilities in highly complex, distributed, mission-based operating environments. Headquartered in McLean, Virginia, BigBear.ai is a public company traded on the NYSE under the symbol BBAI. BigBear.ai is an Equal opportunity employer all protected groups, including protected veterans and individuals with disabilities.