Customer Retention Specialist
$20 - $22 per hourDrew Edmond - State Farm Agent
Customer Retention Specialist If you're the person people call first when life goes sideways - calm, steady, and ready to help. You genuinely care about your community and are dedicated to providing excellent service that makes a positive impact on the people around you. You're a natural relationship-builder who earns trust quickly and keeps it. You listen first, then guide, making customers feel understood while confidently recommending solutions. You're compassionate under pressure and can guide someone through their worst day with clarity and empathy. Location Address: 4700 Normal Blvd Lincoln, NE 68506 At Drew Edmond State Farm, we're here to help people protect what matters most. We take pride in serving our community with integrity, care, and real support. Whether we're helping someone navigate a claim or personalize a plan, we believe in doing meaningful work that makes a difference. If you're looking to grow your career, help others, and be part of a team that strives to do good every day, you'll fit right in with us. Seeking a Customer Retention Specialist to support ongoing customer relationships and contribute to office growth. This position focuses on outreach, policy renewals, and relationship maintenance. Communicate with existing customers regarding renewals and coverage options. Review accounts and assist with updates or changes as needed. Identify opportunities to enhance customer satisfaction and engagement. Maintain accurate records and documentation of interactions. Collaborate with team members to meet retention and outreach objectives. Strong interpersonal and problem-solving abilities. Effective communication and listening skills. Detail-oriented with a focus on customer experience. Previous experience in customer service or account management preferred. Must be able to obtain applicable state insurance licenses. Compensation: $20.00 - $22.00 per hour If You Want a Career, Not a Job, Then We Encourage You to Apply State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees. Drew Edmond - State Farm Agent
- ...k) matching Bonus based on performance Competitive salary Paid time off Training & development We’re Looking for a Customer Retention Specialist You might be a great fit at Jake Haifley State Farm if… You’re really good with people. Not “I can make small talk” good...SuggestedWork at office
- ...Summary Job title: Customer Service Specialist Job ID: null Department: Lincoln - RES Location: null-null Description Summary: Rensenhouse exists is to work with local manufacturers and those that support them to understand what it is they do, how...SuggestedFull timeWork at officeLocal areaFlexible hours
Consolidated Electrical Distributors
Lincoln, NE4 days ago $17.66 per hour
This position works closely with commercial paint customers to determine their needs, answer their questions about Sherwin-Williams products... ..., and recommend the right solutions. Branch Customer Service Specialists are also expected to promptly resolve any customer concerns...SuggestedHourly payPart timeFor contractorsWork experience placementAfternoon shiftThe Sherwin-Williams Company
Lincoln, NE2 days ago- Job Description Job Description Graham Tire Company of Lincoln, Nebraska is currently accepting applications for retail sales positions in Lincoln, Nebraska. If you are a people person, and a problem solver, with a strong work ethic and a willingness to learn, you ...Suggested
Graham Tire
Lincoln, NEa month ago - The Sherwin-Williams Company is seeking a Customer Service Specialist to support our Lincoln retail store. You will help customers identify needs, recommend paint and related products, and ensure high levels of satisfaction with every interaction. You will handle in-person...Suggested
- This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions. Customer Service...For contractorsWork experience placementAfternoon shift
$48k
...that we trust our employees to do what's best for our product, customers, and team members and empower them to make the right calls.... ...self-motivated, empathetic, problem-solving Customer Support Specialist to join our Support team. The CompanyCam Support team is scaling...For contractorsWork experience placement- Job Description This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right solutions...Contract workFor contractorsWork experience placementLocal areaAfternoon shift
- Customer Support Specialist Other Area(s) Lincoln , Nebraska Position Summary Zelle is looking for friendly, patient, and dependable individuals to join our team. In this role, you'll take incoming calls from customers, listen carefully to their concerns, and provide support...Work at officeWork from home
$15k
...Job Description Job Description Position Summary: The Customer Support Specialist 1 educates and assists customers with account inquiries as well as product and service-related issues; assistance is provided primarily over the phone, but can include chat, email or...Full timeWork from homeFree visaMonday to FridayShift workWeekend work1 day per weekUnion Bank & Trust Company
Lincoln, NE6 days ago- Looking for candidate with previous State Farm experience who can lead our customer service/retention side of our Agency remotely. You May Be a Great Fit as a Director of Customer Service at Drew Edmond State Farm if: You’re the person people call first when life goes...Remote work
- A leading home improvement retailer in Lincoln, NE seeks a Pro Customer Service Sales professional to enhance the experience for professional customers, including contractors and property owners. This role involves supporting customers throughout their journey, leveraging...For contractors
- Customer Experience Specialist Role Profile At Diventures, we use our passion and the power of water to impact lives, change the world, and have fun doing it! The Customer Experience Specialist contributes to our mission by creating positive experiences for our customers...
- Family Dollar Stores Of South Carolina LLC seeks a part-time Customer Service Associate to deliver a friendly shopping experience at our store. You will assist customers, handle transactions, and help keep shelves stocked while maintaining a clean, safe environment. The...Part time
- ...Industry leaders will train all new canidates, but you must be: Coachable and demonstrate high integrity Your have a desire to help others Excellent written and verbal communication skills Strong organizational skills with a proactive, customer-focused mindset....Remote jobFull time
Zuzick Organization of Globe Life
Lincoln, NE4 days ago $13 per hour
A staffing agency is seeking candidates in Lincoln, Nebraska for a customer service position requiring at least two years of experience in a fast-paced environment. Ideal candidates should be bilingual in Spanish and English. This role offers a pay rate of $13.00 per hour...Hourly payFlexible hours- ...face of the organization, the MSR is responsible for delivering exceptional customer service, supporting member needs, and fostering an environment that promotes member satisfaction and retention. This position requires strong communication skills, a customer-focused...Local areaImmediate start
$68.5k - $87.93k
...Pharmacy, our non-commercial specialty pharmacy is centralized at our custom-designed facility outside of Dallas, Texas, empowering... ...Supervisor contributes to high quality customer service and long-term retention of customers. Responsibilities The Specialty Pharmacy...Full timeTemporary workWork experience placementWork at officeLocal areaImmediate startRemote workFlexible hoursShift workCardinal Health
Lincoln, NE3 hours ago- ...market share by expanding existing accounts and developing new customer relationships Promote a profitable mix of seed, crop... ...outstanding customer experience that drives long-term loyalty and retention Sales Execution & Communication Execute seasonal sales...Full timeSeasonal workRelocation package
FRONTIER COOPERATIVE
Lincoln, NE3 days ago $125k
...code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers... ...Support Highly reference-able customer base with 96% customer retention with our hosted SaaS solution Solid Sales Operations and...Live inLocal areaRemote workUKG
Lincoln, NE1 day ago- ...Remote Healthcare Account Specialist Lincoln, NE $10,900 - $220,000 a year Embark on a meaningful journey as a remote healthcare... ...opportunities to earn based on outstanding performance (such as retention bonuses). We ensure transparent performance tracking your...Remote job
$70k - $80k
...day operations, support agency growth, and step in on complex customer needs. This role is critical to keeping the agency moving efficiently... ...identify and resolve issues before they escalate.Use existing retention systems as well as coming up with additional ideas to...For contractorsDrew Edmond - State Farm Agent
Lincoln, NE2 days ago$50k - $75k
...recover from the unexpected and realize their dreams.We help customers with their insurance and financial services needs, including Auto... ...and maintain client relationships to drive retention and growth.Conduct policy reviews and provide recommendations...For contractorsWork at officeFlexible hoursShawn Kreifels - State Farm Agent
Lincoln, NE2 days ago$60k - $85k
...Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer... ...developmentResponsibilities:Develop and maintain customer relationships to drive retention and growth.Conduct policy reviews and provide recommendations...For contractorsWork at officeAndy Van Horn - State Farm Agent
Lincoln, NE2 days ago- ...Mainly responsible for leading and participating in all sales related areas including prospecting, new member sales and member retention. Qualified applicants will be self-motivated, have a strong sales background, along with the ability to work with a team. Previous...Relocation package
Genesis Health Clubs
Lincoln, NEa month ago - ...business management features such as inventory, reporting, and customer loyalty. - Manage a territory with dozens of branches from... ...consistently delivering proactive solutions that drive growth and retention. - We're looking for someone with proven outside sales...Immediate start
System One
Lincoln, NE29 days ago - ...business management features such as inventory, reporting, and customer loyalty. - Manage a territory with dozens of branches from... ...consistently delivering proactive solutions that drive growth and retention. - We're looking for someone with proven outside sales...Immediate start
System One
Lincoln, NE4 days ago $100k
...territory — selling a niche product exclusively to Fire, Police, and EMS personnel. A culture of practice & support, a dedicated retention team, and an exclusive territory are just a few advantages of this insurance sales position. Responsibilities: · Develop and...Consolidated Assurance
Lincoln, NE20 days ago- ...member services and new insurance products through performing a customized needs analysis so the member can make informed product... ...relationships with existing book of business to ensure a high level of retention and referral business. Must complete documentation thoroughly,...Work at office
- ...Paid time off Training & development Role Description As a Customer Relations Representative - State Farm Agent Team Member with Andy... ...and update information as needed. Assist with customer retention strategies. Coordinate with other departments to ensure customer...Flexible hours
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