Product Manager

ACL Digital

Title: Product Manager, Customer Service Location: Austin, TX (Hybrid 3days onsite) Duration: Long Term Description We are seeking a dynamic and experienced Senior Technical Analyst to drive the strategy and execution for our customer service platform for M&A initiatives, with a strong emphasis on Artificial Intelligence. You will be at the forefront of innovation, defining how we leverage AI and automation to create seamless, intelligent, and efficient customer experiences. Required Qualifications 5+ years of experience as a Product Manager, with a focus on enterprise B2B or B2C software. Strong, hands-on experience with a leading Contact Center as a Service (CCaaS) platform, specifically Genesys Cloud . This includes a deep understanding of its routing, IVR, Chatbot and API capabilities. Demonstrated experience building and launching products that leverage AI, machine learning, or conversational AI technologies. Deep understanding of core contact center operations, agent workflows, and key performance metrics (e.g., AHT, CSAT, FCR). #J-18808-Ljbffr ACL Digital

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Product Manager in Austin, TX vacancy

Director of Product Design, Avail
...Director of Product Design Director of Product Design Location: Austin, TX Join us on our mission to empower more people to... ...growing platform transforming how independent landlords and tenants manage the rental experience. Built with the spirit of a startup and...
Suggested
Work at office
Local area
Immediate start
Flexible hours
realtor.com
Austin, TX
1 day ago
Director of Product Marketing
...Director of Product Marketing Company: Norstella Location: Remote, United States Date Posted: Aug 10, 2026 Employment Type... .... Coordinate with cross-functional teams including product management,marketing, and customer success. Demand Generation- Partnerclosely...
Suggested
Full time
Temporary work
Local area
Remote work
Flexible hours
Norstella
Austin, TX
5 days ago
Product Marketing Director
...Supporting IoT markets for NXP's Wallet (NFC / eSE / eUICC) and UWB product lines. Lead product business planning activities including:... ...go-to-market plans for SET product lines (Wallet & UWB) Manage the opportunity funnel across OEM, Tier 1, and module vendors and...
Suggested
Temporary work
Local area
NXP Semiconductors N.V.
Austin, TX
2 days ago
Product Director
$173.1k - $307.6k
...Progress starts with you. Job Description Visa is seeking a Product Director to join the North America Small Business & Emerging... ...a highly matrixed organization. Unlike traditional product management roles focused on software development, this position...
Suggested
Work at office
Local area
Visa
Austin, TX
5 days ago
Growth Product Manager, RVM
...Job Description Job Description Description We are seeking a commercially driven, data-obsessed Growth Product Manager to own end-to-end P&L-level impact, conversion performance, and operational quality for our Remote Video Monitoring (RVM) and high-value monitored...
Suggested
Remote work
Worldwide
Brivo
Austin, TX
3 days ago
Head of Aftermarket Product Strategy & Growth
CPM Acquisition Corp. in Austin is hiring a Manager, Product Management - Aftermarket to lead the Aftermarket Product Management team and drive growth, profitability, and customer satisfaction across the aftermarket portfolio. You will own lifecycle management for parts...
cpmholdingsinc
Austin, TX
2 days ago
Technical Product Manager - Data Center
...Job Description Job Description Position Summary TECO-Westinghouse Motor Company is seeking an experienced Technical Product Manager – MV/LV Power Distribution to own the product roadmap for medium-voltage and low-voltage power distribution solutions. This position...
Work experience placement
TECO Westinghouse
Round Rock, TX
21 days ago
Technical Product Manager - Questa Simulation
...cloud, and data-driven insights? This is your chance to drive product strategy for one of the most recognized platforms in the EDA industry... ...high-trust environment. You’ll be joining the Questa Product Management team , the team behind Siemens' advanced simulation and...
Work at office
Work from home
Flexible hours
Siemens EDA (Siemens Digital Industries Software)
Austin, TX
3 days ago
Chief Product Officer (CPO), E-commerce
...Chief Product Officer (CPO), E-commerce About the Company High-growth healthcare and wellness e-commerce portfolio with custom... ...will be the key figure in aligning executive leadership, product management, and software engineering, and will be responsible for leading...
Confidential
Austin, TX
6 days ago
Chief Product Officer (CPO)
...Chief Product Officer (CPO) About the Company Rapid-growing provider of healthy snacks Industry Health, Wellness and Fitness... ...the quality and speed of product development. Hiring Manager Title CEO Functions ~ Product Management Confidential
Confidential
Austin, TX
3 days ago
Chief Product Officer (CPO)
...Chief Product Officer (CPO) About the Company Disruptive provider of research-oriented machine learning solutions Industry... ...advanced degree or MBA preferred) and at least 15 years of product management experience, with a minimum of 5 years in a senior product...
Confidential
Austin, TX
4 days ago
Technical Product Manager
$120k - $160k
...an opportunity to combine hands-on engineering knowledge with product strategy, helping define the next generation of RF, DSP, and FPGA... ...opportunity for a design engineer transitioning into product management or an experienced technical product manager with deep RF/DSP/...
Full time
Visa sponsorship
Relocation package
Gables Search Group
Austin, TX
5 days ago
Chief Product Design Director
...Job Description Job Description Overview The Chief Product Design Director serves as the company's Chief Product Designer, setting... ...Strong understanding of trend forecasting, product lifecycle management, sourcing, and vendor collaboration. Experience leading...
Seasonal work
Local area
Cavender's
Austin, TX
a month ago
Chief Product Officer (CPO), Software
...Chief Product Officer (CPO), Software About the Company A multi-billion-dollar, publicly traded global leader in corporate payments and expense management. Industry Financial Services Type Public Company About the Role The Company is seeking a...
Confidential
Austin, TX
4 days ago
Chief Product Officer (CPO)
...Chief Product Officer (CPO) About the Company Innovative legal technology (LegalTech) company specializing in case management & practice management software Industry Computer Software Type Privately Held Founded 1985 Employees 51-200 Specialties...
Confidential
Austin, TX
2 days ago
Head of Product
...Head of Product About the Company Innovative provider of veterinary software systems Industry Veterinary Type Privately... ...across a diverse SaaS portfolio. This role involves managing investment decisions, coaching and scaling product management and...
Confidential
Austin, TX
2 days ago
Senior Product Manager
...Senior Product ManagerThe Senior Product Manager is a strategic individual contributor within the HID IAM Authentication Business Unit, responsible for the strategy, roadmap, and execution of assigned authentication solutions. Acting as the general manager for their product...
Worldwide
Assa Abloy Group
Austin, TX
3 days ago
Senior Technical Product Manager
...Senior Technical Product Manager – Platform & API Location: Austin, TX Job type: Full-time, hybrid (3 days per week in office) Department: Product Reports to: Head of Product, Data & AI About SourceDay SourceDay is a leading provider of supplier collaboration...
Full time
Work at office
Local area
Relocation
3 days per week
SourceDay
Austin, TX
a month ago
Senior Product Manager
...Senior Product ManagerQrypt's mission is to protect the world's data and restore privacy. Qrypt hardens cybersecurity and future-proofs... ...data and communications!Qrypt is looking for a Senior Product Manager to define what we sell. Our technology is strong and our building...
Work at office
Qrypt
Austin, TX
2 days ago
Senior Product Manager
...Senior Product ManagerRecurly is looking for a Senior Product Manager to own our Revenue Center product strategy and execution. You'll be responsible for the financial infrastructure that powers merchant trust — covering Fraud, Chargeback, Revenue Recognition (RevRec)...
Recurly
Austin, TX
5 days ago
Senior Product Manager
...Senior Product ManagerSenior Product Manager, Financial ProductsDepartment: Product & StrategyReports To: Director, Product ManagementLocation: Austin, TX (Hybrid Required)Work Authorization Notice: Candidates must be authorized to work in the United States for the duration...
Seasonal work
H1b
Local area
Acceptd
Austin, TX
5 days ago
Head of Product
...Head of Product About the Company Private-equity-backed animal health technology business unifying data, customers, and software... ...ideal candidate will have a proven track record in product management, with a focus on growth, and the ability to operate effectively...
Confidential
Austin, TX
6 days ago
Head of Product, Conversations
...Head of Product, Conversations About the Company Popular provider of help desk software Industry Internet Type Privately... ...successful candidate will be responsible for the end-to-end management of the Conversations product group, which includes the Inbox...
Confidential
Austin, TX
4 days ago
Chief Product Officer (CPO)
...Chief Product Officer (CPO) About the Company B2B multi-product SaaS company serving public sector agencies. Industry Computer... ...a strong business orientation and experience in portfolio management and multi-product strategy. While not mandatory, a background...
Confidential
Austin, TX
6 days ago
Chief Product Officer (CPO)
...Chief Product Officer (CPO) About the Company Innovative financial technology (FinTech) marketplace Industry Internet... ...This role requires a strong leader with a background in product management, engineering, or technology, and a proven track record in building...
Confidential
Austin, TX
3 days ago
Chief Product Officer (CPO)
...Chief Product Officer (CPO) About the Company Premier healthcare services provider Industry Hospital & Health Care Type... ...ideal candidate will have a minimum of 12 years' in product management, with at least 5 years' in an executive role, and a proven track...
Confidential
Austin, TX
2 days ago
Chief Product Officer (CPO)
...Chief Product Officer (CPO) About the Company Series A health and wellness subscription brand. Industry Health, Wellness... ...offers the opportunity to make a significant impact in a dynamic and evolving industry. Functions ~ Product Management Confidential
Remote work
Confidential
Austin, TX
2 days ago
Head of Product, AI Platform
...Head of Product, AI Platform About the Company Innovative AI-powered product studio Industry Information Technology and... ...who have a background in brand marketing, growth, or enterprise customer engagement. Functions ~ Product Management Confidential
Confidential
Austin, TX
6 days ago
Sr. Product Manager
...Senior Product ManagerAlertMedia is looking for a Senior Product Manager to lead the strategy and development of new AI capabilities that help organizations coordinate complex critical-event response workflows. This person will take the product from zero to one—turning...
Currently hiring
Remote work
AlertMedia
Austin, TX
2 days ago
Head of Product Marketing
...Head of Product Marketing About the Company Fast-growing, profitable software company revolutionizing the way people buy and... ...data analysis. Proficiency in product design tools and project management tools is also necessary. The ideal candidate will possess exceptional...
Confidential
Austin, TX
5 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Product Manager. Be the first to apply!