Head Manager

Military Crossing, 5957 East Virginia Beach Blvd, Space 3B, Norfolk, VA 23502, USA Overview SNIPES Head Manager Full Time Hourly We live sneakers, streetwear, and neighborhood culture! All Day! Every Day! With more than 750 stores in Europe and the USA, SNIPES is one of the leading sneaker and streetwear retailers worldwide. Since opening its first store in Essen, Germany in 1998, SNIPES has been an integral part of street culture and is constantly growing thanks to its proximity to the community and regular openings worldwide. At SNIPES, everything revolves around youth culture. In stores and online at snipes.com and snipesusa.com, our community finds a wide range of internationally renowned sneakers and apparel brands for the latest fits from head to toe. We dive deep into subcultures, sponsor some of the biggest hip‑hop festivals, events, and sports teams throughout the world to stay close to our community and keep our deep roots in the global street culture community. Therefore, we work closely with key figures from the scene like DJ Khaled, our Chief Creative Officer. But whether it’s sponsorships or developing grassroots projects – we prioritize giving back to the community in everything we do. Responsibilities Communicate the store’s operational goals and directives to maximize the store team’s contributions toward meeting the sales plan. Complete schedules, operational tasks, visual merchandising and follow processes within specified timelines. Ensure the payroll budget is met without compromising customers’ expectations. Partner with District Manager and/or Human Resources on associate relations issues, including situations where termination may be warranted. Actively participate in store meetings and conference calls to foster innovative thinking, identify opportunities and business observations; communicate best practices and determine solutions through open and honest dialogue. Build a strong team that delivers sales and profit results. Provide honest and effective leadership with integrity that builds a performance‑driven culture. Motivate team performance to drive sales by providing effective, timely feedback and evaluations on their specific productivity goals and performance. Identify the development needs of individuals/teams and train them to the knowledge and skills required. Maintain further development through ongoing and consistent coaching. Recognize desired behaviors and deal effectively with poor performance situations through coaching to win with constructive and developmental feedback. Identify succession opportunities with associates who demonstrate the ability and willingness to progress and work with them to develop their capabilities toward next‑level advancement. Key Partners Store Management Human Resources District Manager Asset Protection Qualifications Must be at least 18 years of age. 2+ years of previous experience as a retail manager. High School Diploma or equivalent; college degree a plus but not required. Able to respond to store alarm problems as needed. Excellent communication and organizational skills. Strong drive to achieve results. Takes initiative and has problem‑solving skills. Candidate will be required to stand for long periods of time throughout their shift. Lifting between 15‑30 pounds. Skills & Cultural Success Factors Enthusiasm for the brand. Team player with the ability to lead a team. Disciplined and self‑motivated. Goal oriented. Adaptable and flexible. Fast learner. Benefits Generous Employee Discount. Paid Holidays. PTO (Paid Time Off). Bonus Plan. Affordable Health Insurance. Retirement Contributions. Equal Opportunity Employer Snipes USA and all its subsidiary companies are equal‑opportunity employers. We will not discriminate or make hiring decisions based on race, religion, creed, color, national origin, sex, political affiliation, sexual orientation, or any other criteria that would violate any federal or state laws. Job descriptions are used for informational purposes only and are not all inclusive of responsibilities within a position and may change periodically with or without notice. We reserve the right to add, delete, change duties at any time. Job descriptions do not alter the at‑will policy of the company; the employee or employer can terminate employment at any time, for any reason, with or without cause. #J-18808-Ljbffr