Patient Service Representative

Radiology Patient Services Representative

Harris Health is the public healthcare safety-net provider established in 1966 to serve the residents of Harris County, Texas. As an essential healthcare system, Harris Health champions better health for the entire community, with a focus on low-income uninsured and underinsured patients, through acute and primary care, wellness, disease management and population health services. Ben Taub Hospital (Level 1 Trauma Center) and Lyndon B. Johnson Hospital (Level 3 Trauma Center) anchor Harris Health's robust network of 39 clinics, health centers, specialty locations and virtual (telemedicine) technology. Harris Health is among an elite list of health systems in the U.S. achieving Magnet nursing excellence designation for its hospitals, the prestigious National Committee for Quality Assurance designation for its patient-centered clinics and health centers and its strong partnership with nationally recognized physician faculty, residents and researchers from Baylor College of Medicine; McGovern Medical School at The University of Texas Health Science Center at Houston (UTHealth); and The University of Texas MD Anderson Cancer Center.

At Harris Health, we prioritize the well-being of our most valuable asset--our people--ensuring a culture of compassion, collaboration and excellence in serving Harris County's most in need. With integrity and accountability at our core, we commit to 'leading with love', embodying our dedication to quality care, education, and a steadfast respect for every individual's contribution to our mission.

The Radiology Patient Services Representative is responsible for the coordination of patient throughput within multiple modalities of the Radiology department, the preparation and maintenance of patient records for treatment/procedures, and to provide reports and/or documentation needed by Radiology Administration. Minimum Qualifications Education/Specialized Training/Licensure: GED or High School diploma; Work Experience (Years and Area): Experience to include Windows based computer systems. One year clerical and/or customer service experience in a health care setting Equipment Operated: Office equipment (Computer, fax, multiline phone, scanner) Special Requirements Communication Skills: Above Average Verbal (Heavy Public Contact), Writing /Composing: Correspondence, Reports Other Skills: Analytical, Medical Terms, Typing(wpm 35), P.C., MS Word, MS Excel Advanced Education/Advance Training: Experience with Windows based computer systems to include Epic and Radiology Information System (RIS) Work Schedule: Weekends/Flexible