Revenue Manager
$75k - $80kFour Seasons Hotels
Revenue Manager
Four Seasons Residence Club Aviara in Carlsbad is seeking a Revenue Manager to lead our Residential Revenue Management efforts with precision, insight, and a commitment to Four Seasons excellence. This on-site role oversees homeowner usage and villa rental inventory, ensuring an optimal balance between owner priorities, guest experience, and revenue performance. You will turn analytics into strategic, results-driven action, while partnering closely with Commercial, Operations, Owner Services, and Marketing teams. The ideal candidate is a strategic, collaborative leader who thrives in a dynamic environment and can elevate profitability while preserving Aviara's signature blend of luxury hospitality and residential serenity.
What you will do:
- Lead the development and execution of the Residence Club's revenue strategy, maximizing homeowner availability and driving villa rental performance across all distribution channels.
- Transform sophisticated business analytics into clear, actionable strategies that elevate overall revenue, room profitability, and long-term planning.
- Create annual budgets and monthly forecasts for occupancy, ADR, and revenue, ensuring accuracy and alignment with property goals.
- Oversee homeowner use calendars and villa rental inventory, maintaining optimal allocations, blocks, and availability across systems.
- Drive pricing strategy using competitive analysis, market insights, and collaboration with internal partners and third-party experts.
- Guide and facilitate weekly Revenue Strategy and Forecast Meetings, fostering collaboration and momentum across the Commercial Team.
- Champion total revenue management, identifying opportunities across Rooms, F&B, Spa, and ancillary revenue streams, partnering with operations to implement and measure initiatives.
- Manage OTA partnerships, corporate marketing alignment, and vendor relationships to support strategic promotions and digital campaign performance.
- Oversee digital merchandising strategy—including web packages, online upsell content, GDS positioning, and OTA visibility.
- Serve as the business owner of key systems such as Opera PMS, TravelClick, Lighthouse, and revenue management technology, ensuring accuracy and best-practice utilization.
- Support Owner Services with villa rental reservations, group blocks, team coaching, and incentive programs to enhance booking performance.
- Prepare monthly revenue reports and insights for leadership, clearly articulating trends, results, and opportunities.
What you bring:
- Strong analytical, strategic, and communication skills with the ability to translate complex data into meaningful recommendations.
- Advanced knowledge of spreadsheets, pivot tables, and business intelligence tools.
- Proficiency with MS Office Suite, Teams, and preferred experience with TravelClick, Lighthouse, and Opera PMS.
- Demonstrated ability to present data visually and communicate insights to a variety of audiences.
- Excellent time-management and organizational skills, with the ability to lead multiple priorities simultaneously.
- Confidence presenting alternate viewpoints and building consensus through data-driven recommendations.
- Previous luxury hospitality experience in Revenue Management or Reservations (minimum 1 year preferred).
- Experience within a residential or resort environment is a strong asset.
What we offer:
- Salary Range: $75,000 – $80,000
- Health Insurance – Medical, Dental & Vision
- Company Match 401(k) Plan
- Complimentary stays at Four Seasons worldwide
- Complimentary employee meal
- Laundered employee uniform
- Complimentary on-site parking
- Growth & Development opportunities
Schedule & Hours:
- Full-time, on-site
- Monday – Friday
$75k - $80k
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