E-Referral Specialist

E-Referral Specialist Work Location: Remote Schedule: Weekends – Saturday & Sunday 8:00 AM – 5:00 PM Overview Under the general administrative direction of the reporting manager, the E-Referral Specialist will receive and respond to community, physician, patient, and family requests for home health. The role includes recording and processing referral information, documenting details in the patient information database, scheduling registration and admission visits, preparing all required paperwork for admission, and acting as a liaison among patients, families, referral sources, physicians, and admission staff. The specialist will also assist in distributing admission information and reporting to primary teams and physicians. Responsibilities Perform required data entry accurately at the times specified by the department. Patient information and forms are managed and forwarded to the appropriate department per procedure. Monitor all assigned portals for new referrals, messages, bookings, and updates. Collaborate with the intake department and local branches to ensure communication of all booked referrals, referral source messages, and updated documents, minimizing delays in patient care. Qualifications Associate's degree preferred; High School Diploma required. 1–2 years of experience in a related healthcare position. Proficient in MS Office Suite (Word, Teams, Excel, Outlook). Previous EMR portal experience preferred. Consistently demonstrates initiative, planning, and organizational skills. Uses knowledge and experience to make logical decisions and solve problems. Maintains professional relationships with peers, sales, operations, and intake teams. Competence in using multiple applications such as ZipTools, Teams, Outlook, all portals, HCHB, and insurance verification sites. Excellent interpersonal communication, presentation, sales, organization, and problem‑solving skills. Ability to prioritize workload and meet deadlines. Ability to travel within assigned territory and to sales meetings as required; may need to travel to other agencies or training locations periodically. About Our Line of Business Adoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, supporting patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community‑focused, caring organization. We empower patients to live with dignity, find fulfillment, and celebrate life well‑lived. For more information, please visit . #J-18808-Ljbffr BrightSpring Health Services Corporation