Sr. Account Manager, Internal Communications - Storied Strategic Consultancy - Chicago

An award-winning internal communications and leadership consultancy is seeking an experienced Senior Account Manager to join its Chicago team. This is an exciting opportunity for an agency communications professional to deepen their expertise across internal, leadership, change, and strategic communications while working alongside seasoned industry experts. You will lead client projects, develop and implement strategic communications programs, and build trusted relationships with leading organizations while continuing to expand your skills in a highly specialized area of communications.

The company is a leading internal communications and leadership consultancy helping organizations solve complex business challenges through strategic communication. For more than 25 years, the firm has partnered with Fortune 500 companies and major organizations to strengthen internal communications, navigate transformation, engage employees, and improve

leadership effectiveness. Its expertise spans internal, change, leadership, and culture communications, with a senior team that connects communications strategy directly to business

outcomes.

As Senior Account Manager, you will lead projects and internal communications programs while

serving as a trusted partner to clients and colleagues. You will develop strategic communications plans, craft compelling messaging, manage multiple assignments and deadlines, and take ownership of work streams from strategy through execution. The role offers significant exposure to internal and leadership communications and is particularly suited to an agency professional looking to build specialized, career-advancing expertise while working with some of the industry's leading practitioners.

The Role:

• Lead client projects and implement internal communications programs, taking ownership and accountability for work streams and deliverables while ensuring work is delivered to a high standard and against tight deadlines
• Develop and implement strategic communications plans and compelling messaging that help clients communicate effectively with employees and leaders, adapting approaches across both emerging technologies and traditional communications channels
• Deliver exceptional client service by building strong, lasting relationships, anticipating client needs, developing trusted partnerships, and becoming a reliable go-to resource for clients and internal team members
• Manage multiple assignments simultaneously in a fast-paced agency environment, bringing a strong sense of urgency, excellent time management, and a proactive, action-oriented approach to client and team priorities
• Collaborate closely with colleagues and clients to strengthen internal, corporate, leadership, and strategic communications programs while continuously developing specialized expertise and identifying opportunities to improve communications effectiveness

The Ideal Candidate:

• 5–7+ years of relevant corporate communications experience, particularly across internal and leadership communications, with agency experience in internal communications, corporate communications, and/or strategic communications
• Demonstrated experience leading projects, developing and implementing communications plans, creating compelling messaging, and delivering high-quality communications programs for clients
• Exceptional client service and relationship-building skills, with the ability to anticipate needs, establish strong rapport, take ownership of deliverables, and become a trusted partner to both clients and colleagues
• Strong organizational and time-management skills with the ability to manage multiple assignments, perform under tight deadlines, and bring a proactive, get-it-done mindset and strong bias for action

At Monday Talent, we understand that not everyone has had the same opportunities to gain experience and develop their skills. We're committed to changing that. We partner with organizations that understand the importance of building diverse, equitable, and inclusive

workplaces. If you are passionate about your work and eager to learn, we encourage you to apply even if you don't meet all the requirements listed in the job description.

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