District Manager

Job Summary The District Manager is responsible to meet or exceed Service goals in the management of a district of routes. Reports to the Service Manager. A DM may manage a service center. Essential Functions Develop and motivate a district to be a highly productive team through continual training, regular meetings, daily check-in, fostering a positive work environment, route rides, and building strong relationships with each RSR. Ensure customer loyalty and outstanding customer service through customer visits, audits, new installs, problem solving, open communication and negotiating with customers. Ensure all company policies and procedures are followed in the district, including safety and Service SOP. Manage retention and growth by motivating the district to solicit new customers, up-sell/cross-sell/sample all lines of service or product and ensure a profitable product mix. Monitor and report competitive activity. Oversee promotions, contests and continued excellent customer relationships. Lead the district to success, communicate changes and policies, oversee route organization, project a professional image and require similar from district, and cooperatively work with other departments in the branch. Complete general route responsibilities when necessary. Safely operate a delivery vehicle, following all applicable laws and company policy. Follow written and verbal instructions and perform other tasks as directed by supervision. A Senior DM performs the above functions as well as oversees a service center. This includes securing the facility, managing inventory to ensure sufficient supply for routes, overseeing deposits and paperwork, communicating effectively with the processing plant. Additional Functions Work with and support other service personnel as required by supervision. Qualifications Have and maintain a valid Driver’s License, keep a driving record free of chargeable accidents, speeding, safety or other violations, and must be 21 years or older. Demonstrate excellent skills in customer service and route sales. Excellent verbal/written communication skills in English, comprehend and follow direction and good time management skills and team player. Recognize colors, sizes and types of product and count, add and subtract accurately. Education A combination of education and experience will be considered. High School graduation or similar experience. Qualified to hold a drivers license. Travel Requirements Frequently within the branch area. Typical Environmental Conditions Operating vehicles on public roads, working in and out of customer locations, loading areas of a typical industrial laundry facility, Service Center or depot. Indoor and outdoor areas of a typical industrial facility. Typical Physical Activity Physical Demands/Requirements - sitting, grasping, driving, stooping, moving equipment, kneeling, reaching overhead, lifting up to 75 lbs, standing, walking, writing, speaking, hearing. Benefits 401K Plan with Company Match Life Insurance, Disability Insurance Vacation, Sick Time, Holidays Choice of Global Cash Card or Direct Deposit Inclusive and Diverse Team Environment Benefits may vary for positions covered by a collective bargaining agreement. Alsco Uniforms considers candidates for employment without regard to their race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, or gender identity. Additionally, we do not discriminate based on genetic information, military status, protected veteran status, or other classification protected by applicable federal, state, or local law. Specifically, protected veteran status includes status as a disabled veteran, recently separated veteran, armed forces service medal veteran, or active-duty wartime or campaign badge veteran. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr