Helpdesk Technician - NLRB

Code Plus Inc

Fairfax, VA

Job Description
Job Description
At CODEplus, we are more than just a technology company—we are a team of innovators, problem-solvers, and industry leaders dedicated to delivering cutting-edge solutions. With 31 years of success in government and commercial sectors, we have built a reputation for excellence, reliability, and long-term partnerships. We are currently seeking a Tier 1 Helpdesk Technician for our Helpdesk in Washington, DC.
As a trusted and growing organization, we offer stability, competitive compensation, and exciting career growth opportunities. 
Key Responsibilities:
Serve as the first point of contact for end-users, logging incidents, and service requests promptly and accurately.
Diagnose, troubleshoot, and resolve end-user problems related to hardware, software, mobile devices, audiovisual equipment, and video teleconference systems.
Document incidents, solutions, and service requests in detail, ensuring accurate records for future reference.
Provide technical support for mobile devices, including smartphones and tablets, ensuring seamless integration, and troubleshooting issues related to connectivity and applications.
Support audiovisual and video teleconference equipment, configuring, troubleshooting, and maintaining systems to ensure optimal functionality during meetings and presentations.
Assist in technical refresh projects, deploying new laptop hardware, performing operating system upgrades, and installing specialized software as per organizational requirements.
Collaborate with IT teams to ensure smooth transitions during hardware and software upgrades, minimizing downtime and user disruption.
Qualifications
Proven (2 years) experience in a service desk or technical support role, with expertise in incident management and problem resolution.
Strong knowledge of mobile devices, operating systems, audiovisual equipment, and video teleconference systems.
Experience in ServiceNow ticketing system
Familiarity with technical refresh processes, including hardware deployment and software installations.
Excellent communication skills, both written and verbal, with a focus on providing exceptional customer service.
Ability to work efficiently under pressure, prioritize tasks, and meet deadlines.
Relevant certifications such as ITIL, CompTIA A+, or HDI Support Center Analyst, are a plus.
Location            
Washington DC, Navy Yards metro Area

Apply

Vacancy posted 3 days ago

Similar jobs that could be interesting for youBased on the Helpdesk Technician - NLRB in Fairfax, VA vacancy

Helpdesk Technician Tier I - DoE
...we pride ourselves on maintaining long-standing partnerships built on trust and results. We are currently seeking a Tier 1 Helpdesk Technician for our Helpdesk work in Washington, DC. Location: Onsite, Washington D.C. Clearance: Public Trust Key...
Suggested
For contractors
Code Plus Inc
Fairfax, VA
26 days ago
Helpdesk Technician 2
..., cell phone reimbursement , gym membership, and more401k with a generous employer matchWho are YOU?We are seeking an experienced Helpdesk Support Professional with 4-6 years of experience in a Managed Service Provider (MSP) environment. This role is ideal for someone...
Suggested
Work at office
Remote work
M3 Technology Consultants
Fairfax, VA
2 days ago
Helpdesk Technician I - Security Systems (Tier 1-2)
M.C. Dean, Inc. is seeking a Tech Specialist I (Helpdesk Technician) in the SES unit to provide Tier 1-2 support for electronic security systems, including access control and video management, across ESS platforms. You will troubleshoot badge access, camera outages, and...
Suggested
M.C. Dean, Inc.
Mc Lean, VA
3 days ago
Senior MSP Helpdesk Technician — Client-Focused & Growth
M3 Technology Consultants, headquartered in Fairfax, VA, is seeking an experienced Helpdesk Support Professional to join our MSP team. This role focuses on directly assisting clients, diagnosing a wide range of technical issues, and providing reliable, professional IT...
Suggested
Work at office
M3 Technology Consultants
Fairfax, VA
2 days ago
Team Lead - Helpdesk Technician Tier III
..., and we pride ourselves on maintaining long-standing partnerships built on trust and results.    Team Lead/Tier III Help Desk Technician Location: Navy Shipyard, Washington, DC (Onsite)   Clearance: Public Trust Position Type: Full-Time   The Team Lead/Tier...
Suggested
Full time
For contractors
Code Plus Inc
Fairfax, VA
3 days ago
Tech Specialist 1 (Helpdesk Technician) -Tysons, VA
$75.52k - $94.4k
Role Summary Tech Specialist I (Helpdesk Technician) in the Security and Electronic Systems (SES) Business Unit. Provides Tier 1-2 technical support for electronic security systems including access control, video management, and related infrastructure. Responsibilities...
Remote work
M.C. Dean, Inc.
Mc Lean, VA
3 days ago
Senior Automotive Technician / Mechanic
$50 per hour
...repair needs. These can range from tire replacement and inspections to maintenance packages. The Senior Automotive Technician/ Mechanic is responsible for effectively and efficiently diagnosing and repairing customer vehicles while adhering to the MAP guidelines...
Bi-weekly pay
Price work
Local area
Immediate start
Hogan & Sons Tire & Auto
Herndon, VA
3 days ago
Lead Porsche Mechanic/Technician
...Job Description Job Description We are hiring a top-tier Porsche technician who’s ready to step into a lead role with real influence on how a shop business runs and grows. We are an independent Porsche shop in Fairfax, with a reputation to uphold and the need to...
Capital Auto Shop Inc
Fairfax, VA
9 days ago
Helpdesk Technician - Tier 1
...Help Desk Technician - Tier 1 Clearance: Active DOD Public Trust Status: Non-Exempt Location: Falls Church, VA (Onsite) Responsibilities: Answer calls coming into the Tier 1 Help Desk by the third ring. Create a customer incident in Remedy, the...
Local area
Immediate start
Flexible hours
IntelliDyne Jobs for Veterans
Falls Church, VA
10 hours ago
Now Hiring IT and Telecom Field Technicians
...professional looking for something beyond the desk? AMG Tech Support is seeking skilled, driven technicians to support our growing national client base. This role goes far beyond basic helpdesk tasks – one day you might be installing an operating system, the next you might be...
Hourly pay
For contractors
Immediate start
Flexible hours
Hardy Industries Inc
Fairfax, VA
3 days ago
Automotive General Service Technician
$25 per hour
...automotive and repair needs. These can range from tire replacement and inspections to maintenance packages. The General Service Technician is responsible for conducting non-technical automotive service repairs such as oil changes, tire and wheel related services as...
Bi-weekly pay
Temporary work
Work at office
Local area
Immediate start
Flexible hours
Hogan & Sons Tire & Auto
Herndon, VA
a month ago
NTB - Automotive Mechanics
Job Description Job Description NTB / Mavis Tires & Brakes at Discount Prices - Automotive MechanicsNTB is proud to join the Mavis Tire family. We're looking for full-time Automotive Mechanics to join Team Mavis at one of our state-of-the-art automotive service, repair...
Weekly pay
Full time
Immediate start
Mavis Tire Supply
Reston, VA
12 days ago
Auto Mechanic - Sterling, VA
$24 - $28 per hour
Job Description Job Description Pay range: $24-$28 hourly About Us ADESA, a Carvana owned company, currently operating over 50 locations throughout the US. Our Auto Auctions, some up to 200 acres, provide a wide array of vehicle services including repair & reconditioning...
Hourly pay
ADESA
Herndon, VA
26 days ago
Auto Body Technician (Flat Rate)
$75k
...individuals, including those with disabilities and Protected Veterans, are encouraged to apply. Job Description: The Auto Body Technician’s primary responsibility and accountability includes providing an exceptional and successful customer experience through the...
Daily paid
Price work
Full time
Temporary work
Apprenticeship
The Boyd Group
Springfield, VA
10 hours ago
HVAC Mechanic
Job Description Job Description Job Title: HVAC Mechanic Location: Vienna, VA (must live within 45 minutes of Vienna) Work Schedule: Onsite Mon-Fri Pay Rate: Open to W2 Contractors - $41-56 per hour Position Type: Multiyear Contract Required: - VA HVAC Journeyman...
Hourly pay
Contract work
For contractors
Local area
System One
Vienna, VA
a month ago
HVAC Mechanic
Job Description Job Description Job Title: HVAC Mechanic Location: Vienna, VA Type: Contract Contractor Work Model: Onsite – ONSITE Responsibilities Demonstrates thorough knowledge, skill, and successful performance of job functions in the mechanical field...
Contract work
For contractors
Local area
System One
Vienna, VA
21 days ago
Jr. Azure Technician
Secure IT Service Management, a division of Paragone Solutions, Inc., is seeking an Technician to provide first-line technical support for customers who experience computer hardware and software issues, including standard Windows desktop applications and vendor-developed...
Part time
For contractors
Work at office
Remote work
Paragone Solutions, Inc.
McLean, VA
more than 2 months ago
Roof and Gutter Technician / Roofing Mechanic
Job Description Job Description Benefits: ~401(k) ~401(k) matching ~ Company car ~ Company parties ~ Dental insurance ~ Donation matching ~ Free uniforms ~ Health insurance ~ Opportunity for advancement ~ Paid time off ~ Training & development ...
For contractors
Start working today
American Home Contractors
Chantilly, Loudoun County, VA
8 days ago
Automotive Technician
...Advancement Opportunities Flexible Scheduling Competitive Compensation Job Summary We are looking for an Automotive Technician to join our successful service center. As an Automotive Technician, you will be responsible for diagnosing and repairing...
Flexible hours
German Auto Group Inc
Springfield, VA
20 days ago
Automotive Mobile ADAS Technician
$60k - $95k
...immediately, we encourage you to submit your application for consideration when a position becomes available. The Automotive ADAS Technician’s primary responsibility and accountability comprises customer interaction, vehicle testing and repair, invoice generation,...
Hourly pay
Full time
Work at office
Immediate start
Monday to Friday
The Boyd Group
Springfield, VA
10 hours ago
Automotive Maintenance Technician
...Maintenance TechnicianThe Maintenance Technician is an entry level position in which you will be an integral part of a fantastic team servicing vehicles. STOP looking for a job and START investing in your career as a Maintenance Technician at Firestone Complete Auto Care...
Daily paid
Minimum wage
Full time
Temporary work
Part time
Local area
Bridgestone
Herndon, VA
4 days ago
Vehicle Service Specialist (Full Time)
$20.75 per hour
Message and data rates may apply. Are you looking to reach your full potential? Do you enjoy meeting new people and working in a team environment? If you are looking for a full-time career with excellent advancement opportunities, Henley Companies , the largest...
Hourly pay
Full time
Afternoon shift
Henley
Springfield, VA
10 hours ago
Automotive Technician B
$23.1 - $38.5 per hour
...TechnicianA Technician must professionally inspect, diagnose and repair tire and automotive services, while delivering an excellent customer experience. They must explain technical diagnoses and needed repairs to co-workers and customers. A Technician is expected to continuously...
Price work
Part time
Night shift
Weekend work
Pep Boys
Annandale, VA
4 days ago
Automotive Technician
$24.3 - $42.6 per hour
...nation’s largest retailer of used cars and a place where you can build a rewarding future. Position Overview As an Automotive Technician, you’ll play a key role in ensuring every vehicle meets CarMax standards for safety, quality, and reliability. This is more than...
Hourly pay
Full time
Local area
CarMax
Centreville, VA
2 days ago
Vehicle Mechanic
Vehicle MechanicSOSi is seeking a Vehicle Mechanic to join our team supporting maintenance and repair with an emphasis on glass replacement, brakes and suspension work of our government customers' vehicles.Essential Job DutiesService a wide range of foreign and domestic...
Overseas
SOSi
Reston, VA
4 days ago
Automotive Senior Technician
$23.69 - $31.12 per hour
...of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need.The Senior Technician position requires your talent and technical expertise to diagnose drivability and electrical systems, while using your leadership...
Daily paid
Minimum wage
Price work
Full time
Temporary work
Part time
Local area
Bridgestone
Annandale, VA
3 days ago
Vehicle Service Specialist
$19 per hour
Vehicle Service SpecialistVehicle Service Specialist - $19 hourlyValvoline Instant Oil Change | Locally Owned & OperatedAre you ready to reach your full potential? Do you enjoy meeting new people and being part of a fast-paced, team environment? If you're looking for a...
Full time
Night shift
Valvoline
Fairfax, VA
4 days ago
Automotive Technician
...Job TitleAutomotive TechnicianJob CategoryRetailPosition SummaryThe Automotive Technician plays a pivotal role within our automotive service team. As a vital member, you learn and develop foundational skills in diagnosing, repairing, and maintaining vehicles. Under the...
Daily paid
Temporary work
Local area
Bridgestone
Herndon, VA
4 days ago
Automotive Technician/Mechanic
$25 - $45 per week
...assisting with providing exceptional guest experiences, and being an innovator in the automotive industry? As an Automotive Service Technician, you will have the opportunity to make a positive impact on our business and customers every day while earning the pay you...
Weekly pay
Temporary work
Local area
Asbury Automotive
McLean, VA
4 days ago
Entry-Level Automotive Technician
$15 per hour
...Entry-Level Automotive TechnicianEntry-Level Automotive Technician- Starting at $15.00/hr. plus incentives!Full-Time and Part-TimeWhat you'll do:As a technician, you will perform maintenance to keep our guest's vehicles serviced and on-the-road safely.Benefits Include...
Full time
Valvoline
Fairfax, VA
4 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Helpdesk Technician - NLRB. Be the first to apply!