Vocational Rehabilitation Counselor

Make an impact by joining ServiceSource, a champion for people with disabilities. Explore new opportunities! ServiceSource is an organization of talented people who drive innovation, embrace change, and strengthen communities. Job Summary The Vocational Rehabilitation Counselor (VRC) will have primary responsibility for providing guidance and counseling in a professional manner to individuals with disabilities in order that they may attain and maintain competitive employment in the least restrictive environment. The VRC will coordinate rehabilitation services from intake through plan development and placement services, ensuring consumer choice throughout the Vocational Rehabilitation (VR) process. Primary Duties Rehabilitate eligible applicants who are severely and most severely disabled. Perform eligibility determinations for program applicants in compliance with State and Federal Guidelines. Write and initiate Individualized Plans for Employment in compliance with State and Federal Guidelines. Serve school youth ages 14‑21 under regulations of Workforce Innovation and Opportunity Act (WIOA). Maintain a caseload that follows VR Guidelines, Policies and Best Practices to maintain area compliance concerning Alerts, Things to Do, Days in Status and all other aspects of proper case management. Develop an Individualized Plan for employment with full participation of the customer to determine employment outcomes. Additional Responsibilities Provide and coordinate professional vocational rehabilitation counseling to individuals with a diversity of disabilities to attain employment. Access client information, maintain case records, produce correspondence, and perform automated functions; assess medical, psychological, and vocational information to determine eligibility. Conduct in‑depth interviews with individuals with disabilities to determine eligibility for vocational rehabilitation services and feasibility of employment outcomes. Provide information to assist individuals with disabilities in making informed choices regarding services, service providers, and employment outcomes. Negotiate with individuals with disabilities regarding plan development. Develop employer contacts and serve as liaison with local employers. Collaborate with Department of Education (DOE)/Department of Vocational Rehabilitation (DVR) team members in employment service activities. Utilize community rehabilitation resources to secure appropriate employment services for eligible individuals with disabilities. Manage resources to ensure financial accountability according to state and federal regulations. Collaborate with community partners to assure appropriate use of available resources. Participate in training experiences designed to enhance professional competency in vocational rehabilitation. Successfully rehabilitate customers in accordance with established goals. Provide guidance and counseling to customers during the entire rehabilitation process. Document the rehabilitation process in the client’s case file in accordance with federal and state regulations and policies. Fiscally account for all client services expenditures. Review and comply with Certified Rehabilitation Counselor (CRC) Code of Ethics Guidelines. Provide Pre‑ETS services to Youth under the WIOA guidelines. Complete all travel requests, reimbursement, and timesheets in a timely and accurate manner. Ensure that all expenses are turned in during the month that they are incurred. WIOA Deliverables: Employment Rate 2nd quarter after exit, Employment Rate 4th quarter after exit, Median earnings in the second quarter after exit, Credential Attainment, Measurable Skill Gains, Effectiveness in Serving Employers. Qualifications Bachelor’s Degree (BA/BS) from an accredited college or university with a major in a social, behavioral, or rehabilitative science, education, or related field, plus one year of professional experience in counseling or in a public vocational rehabilitation program. Master’s Degree (MA/MS) in a related field can substitute for one year of required experience. Certified Rehabilitation Counselor (CRC) certification preferred. Valid driver’s license and/or reliable transportation required; good motor vehicle record (MVR) required. Background screen requirements: This agency requires a background screening to be completed through the Clearinghouse upon extension of a conditional offer of employment. Knowledge, Skills, and Abilities Knowledge of vocational rehabilitation counseling theories, case work principles, professional ethics, and the VR process, including purchasing services and data analysis. Knowledge of effective verbal and written communication techniques. Knowledge of compiling, organizing, and analyzing data. Knowledge of medical and psychological aspects related to disability groups. Knowledge of interviewing techniques and ability to conduct fact‑finding research. Ability to interview clients to determine eligibility for VR services. Ability to compile, organize, and analyze medical and psychological data. Ability to develop individual vocational rehabilitation programs and assess test results. Ability to plan, organize, and coordinate work assignments. Ability to communicate effectively and establish and maintain effective working relationships with others. Ability to use problem‑solving techniques. Physical Demands Requirements include regular standing, reaching with hands and arms, talking or hearing, occasional walking and sitting, and occasional lifting or moving items up to 50 pounds. Specific vision abilities required include close vision, distance vision, depth perception, and ability to adjust focus. Work Environment The noise level in the work environment is usually quiet. Benefits Health coverage for you and your family through Medical, Dental, and Vision plans. Financial protection with 100% company‑paid Disability, Life, Accidental Death & Dismemberment insurance. 403(b) retirement plan with company matches up to 3% of your contribution. Flexible Spending and Health Savings accounts. Employee Assistance Program, Wellness Program, and Tuition Assistance. Generous paid time‑off program with increases based on tenure. We are an Equal Employment Opportunity Employer, making employment decisions without regard to a person’s race, color, religion, sex (including pregnancy, sexual orientation, gender identity and transgender status), national origin, age (40 or older), veteran status, disability, or any other protected class. We are an E‑Verify Employer and a drug‑free workplace. Pre‑employment background checks are required for all employment positions. PAY TRANSPARENCY POLICY STATEMENT: The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. ServiceSource is a 501(c)(3) organization with programs and operations in more than a dozen states and the District of Columbia. We serve more than 35,000 individuals with disabilities annually through a range of employment, training, habilitation, housing, and other support services. #J-18808-Ljbffr ServiceSource Inc