Revenue Cycle Manager

Revenue Cycle Manager

Ready to lead with purpose? Welcome to Serenity.

If you've been looking for a meaningful career that makes an impact—this is your moment. Serenity Healthcare is transforming the mental health space with innovation, empathy, and a people-first approach.

We're looking for driven, results-oriented leaders who know how to inspire teams, streamline operations, and foster a culture of growth. If you bring the leadership mindset, we'll give you the tools, support, and mission to thrive in a purpose-driven environment.

The Revenue Cycle Manager will lead a dynamic billing team at the heart of a fast-growing, multi-state provider group—where precision meets progress. From resolving patient concerns with empathy to ensuring airtight compliance, you're the force behind seamless revenue flow. All while cultivating a positive, problem-solving culture that's always leveling up.

What you'll do:

• Lead an internal team of billing specialists for a multi-state provider group
• Track and report on key performance indicators
• Ensure timely claims submissions, denial management, payment posting
• Drive billing process optimization across offices and functions
• Coordinate resolution of patient concerns regarding claims processing and billing issues
• Improve policies and procedures for decreasing Days in A/R
• Ensure integrity and compliance in all collection-related processes
• Promote a team culture where all employees are positive, solution oriented, and pursue continued improvement

What you need:

• Sincere commitment and desire to help patients take back their lives from their health struggles
• 3+ years of team leadership, including 2 in billing; skilled in hiring, training, performance management, and team engagement
• Identify and communicate ways to boost team performance and meet key financial KPIs
• Support management in spotting barriers to financial performance (e.g., charge capture, denials, collections, coding, payor issues)
• Experience with all areas of billing noted above
• Professional billing (not facility), mental health preferred
• Process development and continuous improvement
• Professionalism in dress and conduct
• Strong critical thinking & attention to detail
• Time management, excellent communication, and objectivity
• Sense of urgency and desire to achieve results

Why you'll love working at Serenity:

• Get paid what you're worth
• Luxe-level benefits: We cover 90% of medical, dental & vision
• 401(k) – because your future deserves self-care too
• Life happens; we've got you covered — Life & Short-Term Disability Insurance
• 10 PTO days (15 days after first year) + 10 paid holidays to rest, reset, and recharge

Who we are:

Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare.

Serenity Healthcare is an equal opportunity employer – if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire.