EVENTS SUPERVISOR

Event Supervisor

Under general supervision, this position performs administrative and supervisory work in directing the use of the Civic Center Complex. Responsibilities include supervising a small permanent staff and a large number of part-time and contract employees, event coordination and execution, customer service, day to day operations and being accountable for large sums of money.

Essential Responsibilities:

• Supervises use of Civic Center Complex.
• Supervises permanent, part-time and contract staff including Ushers, Security, and other contract services.
• Plans and coordinates with Building Attendant Crew and other staff to ensure proper use of labor and time in set-ups, change-overs, and cleaning of facility.
• Meets with potential clients to give tours, answer questions and explain policies. Meets with clients to coordinate equipment, services and labor needs for upcoming events.
• Oversees all client contact to discuss and arrange set-ups, event execution and the use of outside contractors.
• Sets up and strikes all AV equipment for those events without technical labor, as well as phone and internet lines if needed.
• Labels temporary seating for ticketed events in Coliseum and the Auditorium.
• Researches administrative projects as assigned.
• Creates and maintains all signage for events including marquees, directory slips and specific event safety signs.
• Monitors scheduled events to observe activities and enforce Civic Center Complex policies and regulations.
• Monitors non-ticketed and ticketed events in Civic Center Complex to ensure client satisfaction and patron safety.
• Oversees Front of House for events in performance venues to ensure priorities are met within time constraints.
• Manages security for the facilities before, during and after events.
• Oversees to the overall cleanliness, maintenance and set-up of the Civic Center Complex.
• Performs in-house safety inspections to ensure compliance with facility policies, city codes, and state and federal laws.
• Performs research, assembles reports, makes recommendations concerning improvements, and assists with budgeting process.
• Computes facility charges, creates event invoices, conducts settlements of merchandise commissions and collects or arranges for payment of fees, novelty percentages, etc., depositing into the building safe at the conclusion of event.
• Maintains event files, including event related statistics.
• Provides quality customer service to lessees, patrons and guests.
• Performs other job-related duties as assigned.

Minimum Requirements:

Requires a High School Diploma or equivalent and a minimum of two years in a supervisory position. Two years of experience in auditorium and theatrical operations is preferred. Completion of Trained Crowd Manager class is required upon hire. Certified in First Aid and CPR/AED is required upon hire. Certified Meeting Professional or other event planning related certification is preferred. Business professional attire is required for this position. Must be able to obtain and hold a Valid Texas Driver's License.

Knowledge, Skills, and Abilities:

• Knowledge of management and supervisory principles.
• Knowledge of trades involved in staging shows, banquets, exhibitions, concerts, and special events (lighting, audio, electricity, etc.) is desired.
• Basic knowledge of accounting and record keeping.
• Knowledge of the principles, methods and practices of staging events.
• Ability to operate computers for data entry and word processing.
• Ability to operate highly technical computer applications, such as CAD and event management software.
• Strong verbal and written communication skills.
• Ability to operate small office equipment, including copy machines or multi-line telephone systems.
• Ability to supervise employees.
• Ability to multi-task.
• Ability to work long hours, rotating shifts, split shifts, nights, weekends and holidays is required.

ADA Profile:

Reasonable accommodation will be made to enable individuals with disabilities to perform the essential functions of this position. While performing the duties of this Job, the employee is required to exert up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects. The employee must also walk, balance, crawl, crouch, stand, kneel, stoop, sit, hear, feel, finger, grasp, handle, reach, pull, push, speak, see, and talk. Also requires the ability to make rational decisions and perform repetitive motions.

Work Environment:

The employee works in a dynamic environment that requires being sensitive to change and responsive to changing goals, priorities, and needs.

The City of Amarillo is an Equal Opportunity employer and encourages applications from eligible and qualified persons regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability, genetic information or protected veteran status, in compliance with applicable federal, state and local law. The City of Amarillo provides reasonable accommodations to applicants with disabilities on a case by case basis. If you need a reasonable accommodation for any part of the application or hiring process, please contact the Human Resources Office at View phone number on click.appcast.io.