Patient Care Technician Lead - Float Pool (Pontiac)

Patient Care Technician

As directed by the team leader and the Registered Nurse and in partnership with the health care team and patient/family, performs work processes to accomplish positive patient outcomes, and organizational goals. Provision of care focuses on psychosocial support and activities of daily living.

Essential Functions and Responsibilities:

• Cares for patients demonstrating clinical competence in implementing a plan of care. Maintains basic technician skills, such as obtaining vital signs, performing dressing changes, wound care, catheterizations, EKGs as required in specific work area. Reports observations, including any change in patient status to Registered Nurse in a timely and accurate manner.
• Perform phlebotomy as directed by the Nurse using proper patient identification, draw technique, labeling process and submission to the lab, follow infection control and safety procedures, monitor patients for adverse reactions.
• Performs interventions to enhance psychosocial support.
• Provides care supporting physical function for activities of daily living, such as toileting, bathing, feeding, and ambulation.
• Documents according to hospital and unit specific guidelines to accurately reflect care provided immediately after performing procedure or task.
• Serves as a unit-based resource and role model for Patient Care Technicians, Certified Nurse Assistants, Nurse Assistants, and ancillary support staff.
• Functions as lead preceptor for PCT/CNA orientation and competency validation.
• Participates in daily operational rounding to support workflow efficiency, patient safety, and adherence to departmental expectations.
• Provides real-time feedback and escalates concerns related to staff performance, professionalism, patient safety, or workflow compliance to nursing leadership.
• Assists with assignment coordination and delegation support under the direction of the Registered Nurse or leadership team.

Required:

• High School Diploma or GED
• Active Patient Care Technician Certification (CPCT/A) through NHA (National Health Career Association)
• Prior work experience in direct patient care role in a hospital environment
• Minimum of 2 years of PCT or CNA experience Prior participation in shared governance, quality improvement, or patient safety initiatives
• BLS certification from American Heart Association (AHA), American Red Cross (ARC), or Canadian equivalent, is required before start date and valid at least 60 days beyond start date

Preferred:

• Demonstrated leadership, preceptor, or charge support experience