General Manager

Assistant General ManagerKatana is now hiring an Assistant General Manager to join the team! An Assistant General Manager provides leadership and ongoing training and development to the front-of-house staff and ensures service standards are consistently executed and achieved. Responsibilities include acting as a liaison between team members and management, executing each shift at the highest level of hospitality and acting as an extension of management when working service. The AGM creates a positive work environment for our employees through friendly, caring, and professional communication, making sure to pass down a culture of excellence.Your Key ResponsibilitiesAssist the General Manager with staffing, training and development for all hourly front-of-house employeesEnsure that company standards are being met by communicating effectively with our employees and consistently reinforcing our policies and proceduresReinforce company rules at all times, including uniform, grooming and timeliness of employeesOversee all areas of service including but not limited to floor management, cultivating relationships with new and returning guests and creating a proactive sales culture with all staffAssist the General Manager with scheduling, purchasing, managing labor, food and beverage costs and P&L statementsAid the General Manager in investigating and resolving guest complaintsOversee restaurant repairs and preventative maintenance to ensure optimum operational efficiencyEnsure compliance with health, sanitation, liquor, safety and employment regulations by clearly communicating and reinforcing standards and procedures to all staff membersEmbody and deliver on exceptional service and hospitalityRequirements3 years of management experience in a high-end, high-volume restaurant.Possess a strong familiarity with food service regulations and proper food handling proceduresProficient in Microsoft Suite: Outlook, Word, Excel; Open Table and Restaurant POS SystemsBe a creative thinker who can run the restaurant while generating new sources of revenueDemonstrate strong operational skills and impeccably high standards of serviceDemonstrate excellent customer service skills and the ability to remain calm and composed under pressureBe able to multi-task, manage time efficiently, possess excellent communication skills, maintain a positive attitude and a professional demeanor and have a strong work ethic.Knowledge of Japanese cuisine a plus.Must be twenty-one (21) years of age or older.Must possess a valid Food Handler Card and Alcohol Awareness Training Certificate at the time of hire.Be able to work in a standing position for long periods of time (up to 8 hours) with some walking and occasional sitting.Must be able to frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.Innovative Dining Group is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. All employment decisions are made without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, veteran status, or any other characteristic protected by applicable law.