Associate Product Manager

Role Description

Granicus is seeking a self‑starting AI Product Manager to help build and scale internal AI capabilities that power our Revenue Operations function. This role will focus on developing the AI products, platforms, and workflows that enable our revenue teams to operate smarter, faster, and with greater confidence.

• Define and execute actionable plans to improve the health, usability, and effectiveness of internal AI products supporting Revenue Operations.
• Own prioritization of AI capabilities, enhancements, and experiments—setting clear scope, sequencing, and delivery timelines aligned to RevOps objectives and capacity.
• Leverage data‑driven insight to determine what to build, when to deliver, and how to right‑size AI solutions.
• Communicate priorities, tradeoffs, and progress clearly to RevOps and senior leadership.
• Apply a strong product and user‑experience mindset to internal AI tools.
• Develop deep subject‑matter expertise in targeted RevOps domains through stakeholder discovery, workflow analysis, usage data, and performance outcomes.
• Build alignment and momentum with engineers, data teams, product leaders, and RevOps stakeholders.
• Define, track, and report the metrics that determine success of AI initiatives.
• Monitor post‑release performance of AI services and enhancements.
• Act as the internal voice of RevOps users by continuously incorporating feedback into roadmap decisions and solution improvements.

Qualifications

• A BA/BS in Business, Computer Science, Engineering, Data Science, or a related field—or equivalent experience delivering AI‑enabled or data‑driven products.
• A passion for building high‑quality internal AI products and platforms.
• Hands‑on experience working with or alongside AI/ML systems.
• Familiarity with modern AI product concepts.
• Working knowledge of agile product development practices.
• Strong intellectual curiosity that drives you to ask sharp questions and use data to identify opportunities.
• Excellent organizational and quantitative analytical skills.
• Sufficient technical depth to collaborate effectively with engineers and data teams.
• The ability to break down complex AI initiatives into manageable increments.
• Strong communication skills, with the ability to tailor messages for different audiences.

Requirements

• Experience in AI product management or related fields.
• Ability to work in fast‑moving, ambiguous environments.
• Experience with predictive models, recommendation engines, NLP/LLM‑based solutions, workflow automation, or AI agents.
• Understanding of model limitations, data quality, and responsible AI considerations.

Benefits

• Flexible Time Off – Take the time you need to rest and recharge.
• Company-Wide Wellbeing Days – Paid days off to focus on mental health.
• Work From Home Reimbursement – Support for a productive home office environment.
• Multiple Health Plan Options – Including a 100% employer-paid plan.
• Employer HSA Contributions – When enrolled in a High-Deductible Health Plan.
• Fitness Reimbursement Program – Stay active, your way.
• On-Demand Mental Health Support – Access to wellness tools.
• Paid Parental Leave – For both birthing and non-birthing parents.
• Traditional & Roth 401(k) – With a generous company match.
• Life & AD&D Insurance – 100% employer-paid coverage.
• Online Learning Platforms – Fuel your professional development.
• Competitive Salary & Bonuses – Your contributions are valued and rewarded.