Automotive Service Advisor

Benefits/Perks Paid Holidays and Paid Time Off Careers Advancement Opportunities - we are always looking to promote from within! Reimbursement for any successfully completed ASE certifications Flexible Scheduling with a rotating day off Closed on Sundays Competitive Compensation with bonus incentives Job Summary We firmly believe that our success is a direct reflection of our talented Automotive Service Advisors . If you consider yourself to be an outgoing, self-motivated sales individual with a customer-focused attitude and work ethic, Tuffy is the right team for you. Responsibilities Make Customer Satisfaction number one Identify primary concerns and determine customer needs through open-ended questions Professionally introduce the Courtesy Inspection (multi-point inspection) offering solutions and benefits Conduct the "Invoicing delivery" upon completion of services reviewing work performed, warranties breakdown, and scheduling the next appointment Qualifications Maintain a positive, energetic attitude throughout the day Basic knowledge of menu-based computer software Strong organizational skills Demonstrates the desire to improve and advance personally and professionally Two years of experience in an auto repair facility is a plus Valid driver’s license with an acceptable driving record Flexible schedule and able to work weekdays, weekends, evenings If you are a hard worker and would like to take on the challenge of working in a high-volume shop, we invite you to apply for the position today and join our team! #J-18808-Ljbffr