Store Manager

Store Manager

We are looking for an enthusiastic and driven person that puts dogs and their humans first! As a store manager, you will be responsible for aspects of managing the store including scheduling, ordering, inventory, customer service, and more.

About Polkadog Bakery

Polkadog was established in 2002 in the historic South End in tribute to a one-eyed rescue dog named Pearl. It's our mission to use the finest ingredients in our treats and offer the finest products to our customers in order to create a complete picture of health and happiness for their pets.

We are a growing company dedicated to crafting an amazing workplace in which every employee loves their work, grows professionally and personally, and makes significant contributions to the success of the company. This is an incredible opportunity to get in with a growing company, and to learn a ton about running and growing a small business.

Location: This will be at our Newbury Street location in Boston.

Schedule: Full-time (35-40 hrs/week)

What You'll Do (Key Responsibilities)

• Customer service excellence.
• Working some nights and weekends will be required
• Give support and guidance to team members.
• Delegate tasks to team members and provide resources to aid in the completion of tasks.
• Build out a schedule for your team.
• Place and receive purchase orders on a weekly basis.
• Maintain proper inventory of store.
• Maintain a welcoming appearance of store through merchandising efforts, cleanliness and organization.
• Hold regular team meetings in store.
• Encourage, teach, and coach your team.
• Build and sustain a strong connection with the community.

Qualifications

• Management experience in a retail setting
• Proficiency in POS systems and cash register operations
• Strong background in purchasing and inventory control
• Demonstrated ability in supervising and leading a team
• Exceptional customer service skills
• Previous experience in retail sales and retail management
• Knowledge of stock management and inventory replenishment
• Excellent organizational skills and time management abilities
• Strong communication skills
• Prior experience in employee recruitment, orientation, and training
• Ability to multitask and handle administrative responsibilities effectively

Perks & Benefits

• $21-$24/hour
• Health Insurance
• Employee Discount
• Employee Pet Feed Program
• 401(K)
• Bonuses
• Paid Time Off
• Professional Development Assistance

Ready to Apply?

We want to hear what makes you stand out! Tell us a little about yourself and why this role caught your eye. Polkadog is an equal opportunity employer and welcomes candidates of all backgrounds.