General Manager-203100
ESA Management, LLC
Job Description
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
75,000.00-78,000
POSITION PURPOSE AND SUMMARY Responsible for the overall success of the hotel, ensuring guest satisfaction targets and managing the overall customer experience. This role includes achieving positive associate satisfaction, meeting financial goals, and upholding the property's reputation while maintaining company brand standards. Additionally, this role provides leadership to the property associates, ensuring that the hotel is viewed as an exceptional workplace. Watch A Day in the Life video for General Manager MAJOR / KEY JOB DUTIES Demonstrates and promotes 100% commitment to providing the best possible experience for our guests Ensures that all guest related issues are resolved in a manner consistent with the company's goals and objectives Ensures rooms are Guest Ready, including adhering to the highest cleanliness standards; maintaining public areas and grounds in excellent condition; and completing the Green Shield program on schedule and meeting or exceeding brand standards. Completes daily room and Guest Ready room inspections. Manages ESA Brand Standards and processes while pursuing continuous improvement. Ensures the proper recruiting, interviewing, screening, reference checking, and hiring procedures are followed. Onboards and trains new associates to include Best Day Ever and Extended Stay University training course compliance. Drives positive work environment through teamwork, leading by example with energy, enthusiasm and recognition. Partners with District Manager to generate optimal associate performance including coaching, counseling and enforcement of company policies in a consistent and fair manner. Conducts daily team meetings to communicate/discuss company updates and areas of particular hotel needs to improve performance on daily deliverables. Provides team members with the necessary tools and supplies to perform their jobs. Maintains appropriate PAR levels through Daily Visual Management to prep for weekly or monthly order cycle, including timely receipt of purchase orders. Ensures purchases made are within budget and by approved vendors Efficiently manages rooms to keep all guest rooms in service. Effectively manages and controls labor expenses by approving Daily Punches timely and utilizes the Productivity report to monitor and adjust accordingly to align with company labor standards. Responsible for cash management including collection of in-house guest balances. Responsible for ensuring all Corporate Lodging procedures are in place to collect payment timely. Ensures quality lead generation quotas are achieved through making sure GSR's collect company names from guests at check-in, mining in-house leads and in-house account maintenance, competitive set surveillance and overall market awareness including new supply and new potential business opportunities. Upholds and enforces ESA standards and policy compliance at the hotel level. Ensures bank deposits are completed in accordance with company policy Completes competitive surveillance (Sales Drive Bys) OTHER DUTIES Reviews in-house rates. Adheres to federal, state and local employment related laws and regulations. Performs duties in all aspects of hotel operations as needed Directly manages an Assistant General Manager / Team Leader. Actively reviews and monitors guest experience and social media websites to ensure timely and appropriate responses to postings and address issues. BENEFITS Weekly Pay! Competitive Wages Great working environment Employee Recognition Programs Medical Insurance Dental Insurance Vision Insurance Health Care and Dependent Care Flexible Spending Accounts Employer Paid Basic Life and AD&D Insurance Employer Paid Long Term Disability Optional Employee Paid - Voluntary Benefits Short-Term Disability Buy-Up Long-Term Disability Supplemental Life Insurance Dependent Life Insurance 401(k) Savings Plan Paid Time Off Employee Assistance Program (EAP) Employee Perks Program offering discounts to major companies Compensation Pay Ranges Pay range information for the position you are applying for is below. Disclaimer: Compensation may vary based on role, level, experience, length of time in a position, and location. Candidates are not guaranteed to be at the high or low end of the compensation ranges presented. The Company complies with applicable federal, state, and local minimum wage requirements. ESA Management, LLC is an Equal Opportunity Employer. It is the policy of ESA Management, LLC to treat applicants and associates in all aspects of the employment relationship without regard to race, color, religion, creed, sex, pregnancy, age (as defined under applicable law), national origin or ancestry, disability status, veteran status, genetic information or any other characteristic protected by federal, state or local laws. Requirements
MINIMUM QUALIFICATIONS Minimum three years related hospitality management (or related field) experience required; Customer experience required. Must have a valid driver's license and successfully pass a motor vehicle check. PREFERRED QUALIFICATIONS
- 2-year degree highly preferred
- Basic knowledge of computers and software including ability to use e-mail, word processing, and spreadsheet software
- Ability to organize multiple projects; manage and prioritize multiple tasks and meet deadlines
- Ability to manage and direct a staff to perform daily job tasks
- Conversational or proficient in Spanish
- Frequently works in outside weather conditions and may be frequently exposed to wet and/or humid conditions. associate
- Occasionally works near moving mechanical parts and may be occasionally exposed to fumes or airborne particles and toxic or caustic chemicals.
- Typically, moderate noise level in the work environment.
- Associate Frequently required to travel within the local community. Infrequent travel from one city to another is required, which may necessitate air travel.
- Occasionally push, pull, lift and/or move up to 25 pounds.
- Read, write and speak English and comprehends basic instructions.
- Write in an effective and grammatically correct manner to generate effective short correspondence and memos.
- Present information in one-on-one and small group situations to customers, clients, and associate
- Communicate professionally with guests, associates, supervisors, and others as required for optimum operation of the property
- Conversational Spanish would be beneficial
75,000.00-78,000
Vacancy posted 2 hours ago
Similar jobs that could be interesting for youBased on the General Manager-203100 in Milpitas, CA vacancy
- ...Job in about 50 words: To eat. To laugh. To share. That's why people come to Pizza Hut. It's the calling of our Restaurant General Managers to make them feel like family with smiles, teamwork and dedication. If you're an experienced restaurant or retail manager, think...Suggested
Pizza Hut
Milpitas, CA1 day ago - ...Effectively trains and coaches employees to show courtesy and handling of complaints. Conduct meetings with team members and management team for the purpose of planning, training, and reviewing operations/management procedures and policies. Develops and...SuggestedLocal areaShift work
Burger King
Milpitas, CA1 day ago $83.2k - $95.68k
...Assistant General Manager Flexible scheduling with a side of always feeling valued. A job at McDonald's offers a job combo that fits YOU. PERKS & BENEFITS: ~ Competitive pay from $83200 - $95680 / year plus cash incentives ~ Employee discounts and free meals...SuggestedFlexible hoursShift work$220.5k - $303.15k
...Position Summary The General Manager is responsible for leading one of the Company’s Business Units which includes full profit loss responsibility for all facets of the operation. Working in a matrix management environment, the position manages an infrastructure team...SuggestedMinimum wageTemporary workLocal area$220.5k - $303.15k
...Republic Services is seeking a General Manager to lead their business unit in Milpitas, CA, with full P&L responsibility and oversight of various operational facets. The ideal candidate will implement strategic plans, drive sales growth, and ensure compliance with operational...Suggested$69k - $71k
...developers of the Club Pilates franchise system as well as one of the longest operating franchisees in the country. POSITION The General Manager will oversee all studio functions from sales to instructors. They will lead all sales efforts; drive membership growth and...Full time- Altitude Trampoline Park is searching for a General Manager for its Milpitas location, a flagship venue inside the Great Mall. This role focuses on overseeing operations, enhancing guest experiences, and driving business growth. Ideal candidates will possess strong leadership...
- General Manager - Premium Family Entertainment Venue Location: Altitude Trampoline Park, Great Mall - Milpitas, CA Position Type: Full-Time | Leadership Role About Us At Altitude Trampoline Park , we believe in creating joyful, high-energy spaces where friends and families...Full timeLocal areaWorldwideWeekend workAfternoon shift
- ...A leading fast-food chain seeks an Assistant General Manager in San Jose, California. This role involves supporting the Restaurant General Manager in daily operations, ensuring a safe working environment, and managing team performance. Ideal candidates should have a high...
Taco Bell
San Jose, CA5 days ago $74.98k - $96.45k
...Responsibilities Lead, coach and develop team members Manage inventory, quality, and safety protocols Meet and exceed... ...events Job Qualifications Minimum 3 years of Restaurant General Management experience in a high volume, fast-paced environment...Weekly payPermanent employmentLocal areaFlexible hoursShake Shack
San Jose, CA2 days ago$80k - $100k
...A Healthier Future Starts With You As a Head Coach (General Manager), you're the leader, strategist, and mentor of your store. You'll inspire your team, drive operational excellence, and deliver exceptional guest experiences using data-driven insights to build healthier...Casual workLocal areaShift worksweetgreen
Campbell, CA1 day ago- ...independent business owners who set their own wage and benefit programs that can vary among franchisees." The Taco Bell Restaurant General Manager is the leader of the TEAM who establishes the tone of the work environment, and the level of customer hospitality. You are...Shift work
Taco Bell
Santa Clara, CA2 days ago - ...Restaurant General Manager Join this growing restaurant group and create joyful experiences around delicious food. This is an exciting opportunity for an energetic, positive leader to make a real impact, grow professionally, and be part of a collaborative, supportive...Work at officeFlexible hoursNight shift
New Day Executive Search
San Jose, CA4 days ago - ...GENERAL MANAGER - Jaguar / Land Rover San Jose in San Jose, CA at Sonic Automotive Job Type: Other Experience: Executive About Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships...Local areaWeekend work
Sonic Automotive
San Jose, CA2 days ago $254.61k - $359.45k
...Job Details: The Wireless solutions general manager is responsible for the overall wireless business and software solutions within Client Computing and Physical AI Group. The role includes P and L management while leading and managing all aspects of the product line, including...Local areaIntel Corporation
Santa Clara, CA2 days ago$68.64k - $81.14k
...Job Description We're looking for an energy source, someone who can set the tone for an entire restaurant. One of those rare General Managers who can get people excited about making sure "every guest leaves happy." Sound familiar? As a GM at Chuck E. Cheese, you'll make...Bi-weekly payFull timeTemporary workPart timeLocal areaShift workCHUCK E CHEESE
Newark, CA5 days ago$68.64k - $81.14k
...All commissions are paid bi‑weekly unless state law requires otherwise. Job Responsibilities Make daily decisions involving time management, staff scheduling, and support while upholding product quality, cleanliness, and other company standards. Build sales and maximize...Bi-weekly payFull timeShift workCEC Entertainment
Newark, CA5 days ago$31.25 - $36.06 per hour
...31.25 – $36.06 Wage will vary based on a candidate’s qualifications, competencies, experience, geographic location. Restaurant General Manager Benefits Quarterly performance bonus program earning up to $6,000 annually. Paid Sick Time 4 weeks of paid vacation Medical, dental...Casual workNight shiftWeekend workMOD Pizza
San Jose, CA1 day ago$22 - $40 per hour
...Job Overview We are currently seeking a reliable and dedicated General Manager to work at a high‑profile company's fitness center located in Santa Clara, CA. In this role, you will manage and direct all operations, staffing, revenue and expense goals and marketing aspects...Hourly payMinimum wageFull timeTemporary workWork experience placementLocal areaMonday to FridayPlus One Health Management Inc
Santa Clara, CA2 days ago- Riser Fitness, LLC in Milpitas is seeking a General Manager to oversee all studio functions from sales to instructors. This role requires leadership in sales efforts, driving membership growth, and preventing member attrition. The ideal candidate will have 2+ years of relevant...
- Benefits Performance based bonus Competitive salary Employee discounts KidStrong Assistant General Manager Reports To: General Manager KidStrong Assistant General Managers are the second in command when it comes to the center. It’s the responsibility of the Assistant...Work experience placementWork at officeLocal area10 hours per weekShift workWeekend workWeekday work
- ...Uphold high-quality standards of the facility and equipment.* Responsible for the smooth and efficient daily operations under the General Manager with the business acumen of understanding long- term growth goals of the venue and helping provide guidance around strategic...Full timePart timeWork at officeFlexible hours
$43k - $67k
...Assistant General Manager Victra is the largest Verizon authorized retailer in the United States. As an Assistant General Manager, you'll get to encourage a sales team and create outstanding customer experiences in one of our retail stores. In this role, you'll be leading...Hourly payNight shiftWeekend workAfternoon shift- ...hospitality, innovative menus, and an engaging atmosphere. As we continue to expand, we are seeking an experienced and driven Assistant General Manager (AGM) to join our team. THE PERKS!: Weekly Pay Quarterly Bonus Incentive Fun & Fast Paced Environment Company contests...Weekly payFull timeLocal areaFlexible hoursShift workNight shift
- ...Burger King - 975 - Calaveras in Milpitas, California is looking for a dedicated individual to manage restaurant operations. Responsibilities include ensuring quality service, managing costs, leading a team, and maintaining compliance with health regulations. Ideal candidates...
Burger King - 975 - Calaveras
Milpitas, CA5 days ago $36 - $38 per hour
...opportunity for sustained career growth and opportunity. It’s not easy to get hired by us – we want only the most talented and committed Managers, but when you do join Lucky Strike, the rewards are abundant. Overview As a Restaurant and Operations Manager, you will lead food...Hourly payFlexible hoursShift workNight shiftLucky Strike
Milpitas, CA9 hours ago$36.05 - $38.46 per hour
...amazing parties, and delicious food. Our Restaurant / Entertainment Managers help bring this vision to life every day for guests of their... ...real time. Our Restaurant / Entertainment Managers assist the General Manager with all aspects of the center and its management. In...Hourly payFlexible hoursShift workNight shiftWeekend workLucky Strike Lanes
Milpitas, CA5 days ago$220k - $245k
...play, dream, and drift off the script, where handcrafted details and nostalgic touches turn every stay into a story.Our dream General Manager is a proven thought leader, an experienced innovator, true tastemaker and hospitality guru. They're energetic, exuberant and impeccably...Work experience placementLive inFlexible hours$50k - $55k
A local parish organization in Milpitas seeks a Facilities Manager to oversee building maintenance, manage teams, and ensure compliance with safety and building codes. The successful candidate will have 5-7 years of project management experience and proficiency in Microsoft...Work at officeLocal area$29.2 - $39.4 per hour
...Assistant Manager - Great Mall/Bay Area Full time 1172 Great Mall Drive, Milpitas, CA, US 95035 We'll send you to our application... ...to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach...Hourly payMinimum wageFull timeWork at officeFlexible hoursNight shiftWeekend workAfternoon shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to General Manager-203100. Be the first to apply!
Related searches
- mcdonald general manager Milpitas, CA
- hvac general manager Milpitas, CA
- general manager Milpitas, CA
- general manager aviation Milpitas, CA
- general manager mine Milpitas, CA
- general manager fitness Milpitas, CA
- general manager fast food Milpitas, CA
- general manager foundry
- ski resort general manager
- kfc general manager