Account Manager

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process. Full Time Covington, LA, US Job Title: Account Manager – Luxury Live Event Production Location: Covington, Louisiana Reports To: Director of Sales About Us We are a luxury event production company specializing in custom draping, scenic fabrication, immersive environments, and high‑end audiovisual experiences. We support planners, venues, designers, and corporate brands that require flawless execution, creative precision, and premium client service. Because our work is rooted in live event production, our Account Managers must understand the realities of show flow, build logistics, technical execution, and on‑site operations—not just general client service. We are building a world‑class, curated sales organization and are looking for an Account Manager who thrives at the intersection of design, logistics, and client service. Position Overview The Account Manager is responsible for managing and growing a portfolio of event‑production clients while overseeing projects from concept through execution. This role requires strong production knowledge, design comprehension, and the ability to translate client goals into technically sound solutions. Applicants without experience in live events, technical production, or event‑industry project management will not be considered. What You Will Do Client Relationship Management Serve as the main point of contact for assigned clients, managing day‑to‑day communication and expectations. Build strong, long‑term relationships by understanding client goals, brand standards, and event needs. Develop and present preliminary Vectorworks‑based drawings and renderings that clearly communicate the creative vision, technical approach, and production value of each event. Conduct regular check‑ins, provide project updates, and address concerns promptly. Project & Event Coordination Collaborate with internal departments (production, creative, logistics, technical teams) to translate client needs into actionable event plans. Assist in the development of project timelines, deliverables, run‑of‑show documents, and production schedules. Oversee event progress to ensure quality, accuracy, and timely delivery. Attend client meetings, site visits, and live events as needed. Proposal & Budget Management Identify opportunities for upselling additional services that align with client goals. Internal Collaboration Work closely with producers, technicians, designers, and operations teams to ensure alignment on project requirements. Facilitate clear communication across teams to prevent scope creep and support efficient workflows. Event Execution Oversee on‑site event execution and serve as the client representative during load‑in, rehearsals, and event day. Troubleshoot issues with professionalism and calm under pressure. Appearance and Professional Presentation Because this is a client‑facing role within the live events industry, the Account Manager is expected to maintain a polished, professional appearance that reflects the company’s standards and aligns with client settings. Requirements include: Professional attire during client meetings, presentations, and on‑site events (e.g., business casual or event‑appropriate apparel as instructed). Clean, neat, and well‑groomed presentation consistent with a professional environment. Event‑specific attire when required. This section is focused on professionalism and suitability for various work environments; it does not govern personal characteristics unrelated to job performance. Required Qualifications To be considered, candidates must have prior experience in at least one of the following: Live event production Theatrical production Event design + fabrication AV / lighting / staging / rigging Production project management Who You Are Minimum of 2 years of experience in live event production account management, client services, or project management (preferably in event production, entertainment, or a related industry) with a successful track record of delivering medium to large‑scale, complex events. Experience with VectorWorks/AutoCAD/Microsoft Visio. Strong understanding of event production processes (AV, staging, logistics, pre‑production, creative services). Experience with power distribution for live events Experience with rigging for live events Experience with audio system, lighting system, and/or video system installation and operation for live events. Experience with heavy equipment operation. Strong industry knowledge with an in-depth understanding of event production processes, equipment, technologies, and best practices. Ability to manage multiple projects simultaneously, prioritize tasks, and meet deadlines. Strong interpersonal and communication skills, with the ability to effectively collaborate with clients, vendors, and internal teams at all levels. Proven experience in leading and motivating cross‑functional teams, fostering a positive and results‑oriented work environment. Demonstrated ability to anticipate and resolve issues quickly and reliably under intense pressure. Proficient in developing and managing project budgets and ensuring financial success while delivering high‑quality productions. Willingness to work irregular hours, including evenings/nights, and weekends. Willingness to travel as required. What Success Looks Like Revenue growth within your portfolio Strong conversion rates and healthy margins Seamless collaboration with production and operations teams Repeat business and long‑term client partnerships Events executed flawlessly and aligned with brand standards Why Join Us Work on visually stunning, high‑profile luxury events Be part of a curated, collaborative, growth‑oriented sales culture Access to cutting‑edge inventory and production capabilities Clear performance metrics and opportunity for advancement Competitive compensation with commission structure aligned to performance Compensation Base salary + show pay Benefits package If you are passionate about design, production, and delivering exceptional client experiences — and you want to be part of building a best‑in‑class luxury production sales organization — we would love to meet you. The above job description is not intended to be an all‑inclusive list of duties and standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as assigned by their supervisor. Curated Events provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. #J-18808-Ljbffr