Patient Services Representative, Homeless Program

Description

Venice Family Clinic is a leader in providing comprehensive, high-quality health care to people in need. The organization has more than 500 staff who serve 45,000 people with compassion, dignity, and respect across an area from the Santa Monica Mountains through the South Bay. We have a network of clinics, Early Head Start centers, and mobile clinics, plus an expansive street medicine program to reach people experiencing homelessness. Read more about us at venicefamilyclinic.org.

Make a difference in the community as a Homeless Program PSR. In this role you will help the low-income and homeless patients of our community based, primary health care clinics. This role will:

• Performs and completes a full range of patient registration including demographics and payer/ insurance information.
• Responsible for processing and completion of patient specialty and internal referrals in a timely manner
• Schedules and coordinates new and follow up patient appointments
• Checks in and checks out patients, ensuring a smooth flow from arrival to discharged
• Collects insurance cards and verifies insurance real time
• Scans and uploads records to the electronic health record
• Processes task in the HER on a daily basis
• Provides compassionate administrative patient service and supports staff and clinicians.
• Perform duties as assigned by supervisor.

Salary Range: $30.36 - $43.49 Hourly Qualifications Required:

• MS Office programs, including MS Word, Excel, and Outlook.
• Ability to travel between clinic sitesand have a valid California Driver's license
• Good communication skills and the ability to embrace diversity.
• Ability to effectively interact with people and develop positive relationships while being tactful, respectful, and direct in communication.

Preferred:

• 3-5 years of experience in a healthcare or medical setting
• Bilingual English/Spanish language skills
• Ability to accurately and efficiently use our HER system, and ability to use data for decision making