Service Desk Technician - Bilingual Spanish/English (TIER 1)

$16 - $18 per hour

Full-time

Logicalis, Inc.

Summary
*This position requires candidates to be proficient in English and Spanish*
Provides support via phone, e-mail and chat for various PC hardware and software applications.
Essential Duties and Responsibilities
Provides support via phone, e-mail and chat to employees of corporate clients.

Assists users in troubleshooting Outlook.

Provides support for Microsoft Operating Systems (Windows7, Windows 10).

Provides support for Microsoft Office Products (Word, Excel, PowerPoint, Office365).

Provides support for mobile devices including configuration and email sync.

Handles 50-60 issues per day efficiently and appropriately.

Maintains regular and punctual attendance.

Utilizes Active Directory database to reset network passwords.

Assists users in adding and changing network printers.

Provides technical support for VPN connectivity issues.

Controls user's computers utilizing remote access tools.

Troubleshoots remote access connectivity problems.

Demonstrates and actively promotes an understanding and commitment to the mission of Logicalis through performing behaviors consistent with the organization's values.

Maintains a working knowledge of applicable Federal, State, and Local laws and regulations as well as policies and procedures of Logicalis in order to ensure adherence in a manner that reflects honest, ethical and professional behaviors.
Supports and conducts self in a manner consistent with client service expectations.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Qualifications
To perform this job successfully, an individual should be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Education/Experience/Technical Requirements/Certifications
Equivalent combination accepted.
Education
Trade School Certificate or Associate Degree in related field.
Experience / Technical Requirements:
1 year experience in call center or service desk environment.

Knowledge of various PC hardware and software applications including:
- Operating Systems: Windows 7, Windows 10
- Office 365 Support
- User creations/terminations (tasks/requests)
- End-user self-service tools
- Cloud support - multiple device data syncing
- ServiceNow or other ticketing systems
- Word, Excel, PowerPoint, Office365, Outlook, Lotus Notes, etc.
- Internet Service Provider (ISP), Cable Modem, and Internet Support.
Effective troubleshooting and documentation skills

Experience navigating a knowledgebase

Proficient use of Microsoft Office applications.
Certifications
None
Other Skills and Abilities
Strong technical and client interaction skills.

Self-starter with excellent organizational, administrative and interpersonal skills.

Ability to follow through with tasks, projects, and troubleshooting with minimal supervision.

Excellent oral, written, technical, and business communication skills.

Ability to multi-task and work in fast paced environment.
Hardware & Software Requirements
To perform the duties of this role you are required to have a personal smart phone with 2-factor authentication capabilities that can willfully be used for work related tasks
Physical Demands
The physical demands described here are representative of those that should be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this Job, the employee is constantly required to sit, talk, see, hear, and use hands and arms. The employee is frequently required to stand; move about, climb steps or balance and stoop, kneel, crouch, or crawl. The employee may occasionally lift and/or move up to 10 pounds.
The above statements describe the general nature and level of work being performed by individuals assigned to this classification. This is not intended to be an exhaustive list of all responsibilities and duties required of personnel so classified.
Logicalis is an Equal Opportunity Employer. It is our policy to employ people who are qualified by reason of education, training, experience, and demonstrated performance. We value diversity and inclusion at our company. We do not discriminate on the basis of race, color, religion, national origin, sexual orientation, gender identity and gender expression, marital status, age, height, weight, disability, veteran status, or any other reason prohibited by applicable federal or state laws.
Hourly Compensation Range: $16/hr to $18/hr

Apply

Vacancy posted 2 days ago

Similar jobs that could be interesting for youBased on the Service Desk Technician - Bilingual Spanish/English (TIER 1) in Corona, CA vacancy

Licensed Mental Health Clinician (PsyD, LCSW, LMFT, BCBA)
$60 - $67 per hour
.../hour (based on experience + bilingual differential) MAKE AN IMPACT... ..., person-centered behavioral services—all while enjoying the... ...crisis support * Bilingual (English/Spanish) a plus POSITION DETAILS... ...within San Diego County (up to 1 hour) for in-home consultations...
Bilingual
English language skills
Spanish language skills
Contract work
Part time
For contractors
Monday to Friday
Flexible hours
Toward Maximum Independence
Corona, CA
4 days ago
Primary Health Care Clinic Nurse (RN)
...Registered Nurse to join our Perioperative Services team in Northern Los Angeles. In this... ...state of California. Minimum of 1-2 years of clinical experience in a... ...electronic health records (EHR) systems. Bilingual (English/Spanish) is a plus. Why Join Us?...
Bilingual
English language skills
Spanish language skills
MLee Medical Employment
Eastvale, CA
12 hours ago
Dental Assistant
...Assistant to join our growing Dental Service Organization (DSO) team in California.... ...compliant) CPR/BLS certification Minimum 1 year of dental assisting experience... ...and organizational skills Bilingual (English/Spanish) is a plus Compensation & Benefits...
Bilingual
English language skills
Spanish language skills
Hourly pay
Full time
WEST COAST DENTAL ADMINISTRATIVE SERVICES LLC
Corona, CA
5 days ago
Sales Representative (Sales, Customer Service)
$31 - $72 per hour
...United States. We have been ranked the #1 Personal Lines Leader by the Insurance Journal... ...- we’ll support you in obtaining one) * Bilingual skills in English and Spanish (a strong plus) * Experience in sales or customer service and a passion for helping people * A High...
Bilingual
English language skills
Spanish language skills
Full time
Immediate start
Relocation package
Freeway Insurance Services America, LLC
Corona, CA
12 hours ago
Shift Supervisor
...the LOVE OF FOOD, FAMILY, AND SERVICE. If you are ready to... ...Restaurants Employee Handbook Bilingual (Spanish) understanding and... ...required Requirements ~1-2 years of supervisory experience... ...and member with predominantly English-speaking guests and team members...
Bilingual
English language skills
Spanish language skills
Shift work
Miguel's Jr
Eastvale, CA
12 hours ago
Warehouse/OP Logistics
...onboarding. · Design training to improve service quality. · Oversee regional... ...Bachelor’s degree or equivalent, bilingual Mandarin required. · 0-1 year experience in last-mile or 3... ...approach Must be bilingual in English and Spanish or Mandarin. Benefits...
Bilingual
English language skills
Spanish language skills
SwiftX Inc.
Eastvale, CA
1 day ago
Practice Manager
...patient experience. Other duties as assigned. Qualifications 1+ years of previous operational experience, pediatric or... ...experience from on-the-job management/ leadership training. Bilingual (English/Spanish) required. Demonstrated track record of driving top and bottom...
Bilingual
English language skills
Spanish language skills
Work experience placement
Work at office
Salt Dental Partners
Corona, CA
4 days ago
Production Scheduler
$30.12 per hour
...Office) Position Type: Full-Time Shift: 1 st Shift H our Rate: $30.12/hr... ...understand and follow general work processes. Bilingual in English and Spanish is a plus. Responsibilities Develop... ...shipment of product. Inform Customer Service of any issues or changes with the schedule...
Bilingual
English language skills
Spanish language skills
Full time
Work at office
Shift work
Latitude 36 Foods, Llc
Corona, CA
12 hours ago
Management Trainee
$25 per hour
...the organization. Program Structure Phase 1: Warehouse Learning Rotation (Months 1–... ...Management, or related majors preferred Bilingual in English and Mandarin Preferred Qualifications... ...Strong teamwork and collaboration skills Spanish language skills are a plus Benefits Pay:...
Bilingual
English language skills
Spanish language skills
Rotational program
Permanent employment
Traineeship
SwiftX Inc.
Corona, CA
12 hours ago
Production Lead
...production outcomes. Requirements and Duties: # At least 1 year of experience in USDA, FDA, and SQF-regulated... ...experience in a food manufacturing environment preferred). # English/Spanish bilingual skills preferred. # Familiarity with USDA, FDA, and SQF regulations...
Bilingual
English language skills
Spanish language skills
Work at office
Immediate start
Shift work
Afternoon shift
DEL REAL LLC
Eastvale, CA
1 day ago
Warehouse Supervisor 2nd Shift
...Warehouse Supervisor Bilingual in English and Spanish is preferred but not required for this role, as the... ...provider offering Pallet Management Services, 3PL Services, Reverse Logistics Services... ...15 million pallets per year for over 1,500 customers. Now one of the...
Bilingual
English language skills
Spanish language skills
Bi-weekly pay
Daily paid
Local area
Afternoon shift
Propak
Eastvale, CA
1 day ago
ABA clinical Supervisor
$28 - $35 per hour
...ABA Clinical Supervisor - Mid Tier Employer: The Behavior Lab Location:... ...Supervisor, you'll oversee clinical services, guide therapeutic strategy, and ensure... ...Experience supervising RBTs or BTs. Bilingual in English and Spanish. Why Join Us? At The Behavior...
Bilingual
English language skills
Spanish language skills
Hourly pay
Full time
Work from home
Flexible hours
Redlands Chamber
Corona, CA
12 hours ago
FSQA Supervisor
$88.19k - $94.19k
...Department by supervising FSQA Leads and Technicians, ensuring compliance with food safety... ...environment preferred. Minimum of 1 year of supervisory or leadership... ...Microsoft Office (Excel, Word, Outlook). Bilingual (English/Spanish) preferred. Responsibilities...
Bilingual
English language skills
Spanish language skills
Full time
Work at office
Flexible hours
Shift work
Latitude 36 Foods
Corona, CA
3 days ago
Maintenance Mechanic
$28 - $32 per hour
...and safe work environment. Qualifications Required ~1–3 years of industrial maintenance, manufacturing,... ...CMMS experience (SAP, Maximo, Fiix, or similar systems). Bilingual (English/Spanish). Physical Requirements Regularly lift and carry...
Bilingual
English language skills
Spanish language skills
Hourly pay
Immediate start
Flexible hours
Shift work
Weekend work
Maersk Company Limited
Eastvale, CA
2 days ago
Guest Experience Supervisor
$24 - $28 per hour
...inspires the volunteer Guest Services team to deliver an excellent... ...intake using the three-tier framework and supporting tools... ...consistency and excellence. ~ Bilingual (English/Spanish) is a plus. The ideal... ...night guests return (Priority 1), and the Relational Intake...
Bilingual
English language skills
Spanish language skills
Hourly pay
Full time
Night shift
Weekend work
Sandals Church
Riverside, CA
5 hours ago
Inventory Coordinator
$22 - $23 per hour
...to read, write, and speak English. ~ Physical ability to stand... ...environments. Bilingual skills in English and Spanish are preferred. Experience... ...Inc. provides staffing and services solutions in manufacturing... ...more, visit: Aerotek.com | 1-888-AEROTEK. Aerotek offers...
Bilingual
English language skills
Spanish language skills
Weekly pay
Contract work
Temporary work
Aerotek
Corona, CA
21 hours ago
Client Coordinator - Bilingual Preferred
$23 - $24 per hour
...evaluation to the field caregivers. Bilingual English/Spanish Compensation: $23-24/HR +... ...development and implementation of regular in-service training for all staff to improve client... ...or recruiting experience One (1) year previous office work experience...
Bilingual
English language skills
Spanish language skills
Temporary work
Work experience placement
Work at office
Local area
Immediate start
Flexible hours
Shift work
Weekend work
Weekday work
Aveanna Healthcare
Corona, CA
6 days ago
3rd Shift Lead - Tuesday - Saturday - Riverside
$23 - $24 per hour
...production. Skills, Experience & Qualifications ~ Bilingual English/Spanish, Elementary level literacy ~1-2 Years Stand Up forklift experience, preferred... ...Kimco/MediQuest/Advantex "Kimco Staffing Services is a rapidly growing, award-winning staffing firm...
Bilingual
English language skills
Spanish language skills
Shift work
Night shift
Kimco Staffing
Corona, CA
17 days ago
Secretary (Bilingual Spanish & English)
$18 - $22 per hour
...Secretary (Bilingual Spanish & English) Prime JD Bathrooms Express Riverside, CA Job Type Full-time Pay $18 – $22 per hour (based... ...Schedule and confirm appointments Assist with customer service inquiries and follow-ups Perform general office...
Bilingual
English language skills
Spanish language skills
Hourly pay
Full time
Work at office
Bath Concepts
Corona, CA
5 days ago
Registered Dental Hygienist | Part-time or Full-time
$350 - $400 per month
...Friendly, Upbeat Working Environment Flexibility Available And More! Not required but preferred: Bilingual in English and Spanish. At least one (1) year experience. *Our Best Life is an Equal Opportunity Employer. Requirements ~ A degree or...
Bilingual
English language skills
Spanish language skills
Daily paid
Full time
Part time
Work at office
Our Best Life Companies
Chino, CA
1 day ago
Warehouse Selector - Flex Shift
$17.94 per hour
...Sun/9:00am-9:30pm (3/12-hour shifts) Pay Rate: $17.94 + $1.50 (shift differential for hours worked) Status: Non-exempt... .... Able to work in a fast-paced warehouse environment. Preferred Not Required Qualifications: ~ Bilingual (English & Spanish)...
Bilingual
English language skills
Spanish language skills
Flexible hours
Shift work
ID Logistics
Riverside, CA
1 day ago
Safety Advisor
...safety experience in construction, utilities, or industrial environments Advanced knowledge of OSHA and Cal/OSHA standards Bilingual in English and Spanish Proficient in Microsoft Office Suite Valid Class C driver's license with a clean record Ability to work in varied...
Bilingual
English language skills
Spanish language skills
Work at office
InHouse Talent Group
Corona, CA
1 day ago
Seasonal Tax Expert - In-Store
$32.5 - $36 per hour
...products. You will leverage your tax expertise to provide full service tax return preparation, tax advice, calculations, and... ...for your community in accordance with Intuit’s policies Bilingual (English/Spanish) communication skills are a plus Experience in holistic...
Bilingual
English language skills
Spanish language skills
Full time
Seasonal work
Local area
Intuit
Corona, CA
4 days ago
Advanced Practitioner for Neurology Group
...clinic. You will focus on providing high quality patient care. Bilingual English/Spanish preferred. Experience in Geriatrics,, Neurology and or... ...clinical assessment and patient care management services for Neurological patients. The NP/PA must be self-directed...
Bilingual
English language skills
Spanish language skills
Flexible hours
GLIA HEALTH MANAGEMENT LLC
Corona, CA
12 hours ago
Treasury Analyst
...logistics and cross-border environment. Key Responsibilities 1. Cash & Payment Management Process daily payments... ...accounts Familiar with QuickBooks / NetSuite or similar systems Bilingual (English + Chinese or Spanish) is a plus Ability to handle confidential financial...
Bilingual
English language skills
Spanish language skills
FLOW-X
Chino, CA
1 day ago
Family Nurse Practitioner
...ESSENTIAL DUTIES AND RESPONSIBILITIES: 1. Effectively identifies, evaluates,... ...KNOWLEDGE, SKILLS AND ABILITIES: Bilingual (English/Spanish) preferred. A high standard of... ...groups Must possess excellent customer service including verbal and written communication...
Bilingual
English language skills
Spanish language skills
Community Health Systems
Riverside, CA
1 day ago
Law - Paralegal
...Description We are seeking an experienced, bilingual Family Law Paralegal to join our small... ...to communicate fluently in both English and Spanish is required. We are looking for a professional... ..., all of which are geared to make our services more organized and effective. Pleasant...
Bilingual
English language skills
Spanish language skills
Local area
Easy work
Flexible hours
Smith Law Group
Corona, CA
1 day ago
Criminal Attorney at Costen Ruiz Law Riverside, CA
...Years’ Experience: Minimum 1 year required. Location: Riverside... ...Criminal Defense Attorney (Spanish‑speaking preferred).... ...providing excellent customer service and solving client challenges... ...criminal courts is a plus. Bilingual Spanish/English is a plus. CA bar license with...
Bilingual
English language skills
Spanish language skills
Work at office
Trial period
Costen Ruiz Law
Riverside, CA
12 hours ago
Hospice Admissions Registered Nurse
$62 - $67 per hour
...patients and families entering hospice services. You will conduct assessments, guide... ...California RN license in good standing Minimum 1 year of hospice experience required... ...transportation, and auto insurance Bilingual Spanish and English is a plus Why Join Cabrillo Hospice...
Bilingual
English language skills
Spanish language skills
Hourly pay
Full time
Cabrillo Hospice
Riverside, CA
3 days ago
WAREHOUSE CLERK
$19 - $21 per hour
...license and forklift certified Sound knowledge and experience with warehouse inventory management procedures Must be bilingual in English/Spanish Ability to follow safe driving practices Ability to communicate with clients and suppliers efficiently Job Type...
Bilingual
English language skills
Spanish language skills
Hourly pay
Full time
Work experience placement
Monday to Friday
Shift work
Danny's Detail
Corona, CA
16 days ago

Do you want to receive more vacancies?

Subscribe and receive similar vacancies to Service Desk Technician - Bilingual Spanish/English (TIER 1). Be the first to apply!