Customer Support Specialist
DriveTime Automotive Group
- # Customer Support SpecialistApplylocations: 7457 E Hampton Ave Mesa, AZ 85209time type: Full timeposted on: Posted Todayjob requisition id: R15582**What’s Under the Hood**DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.You can find DriveTime’s tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us!**That’s Nice, But What’s the Job?****Responsibilities of the Job (Or Better Known as, Your Next Destination)*** Responding to inquiries and complaints promptly through proactive follow ups.* Interacting with customers through multiple means of communication, including phones, text, and social media.* Communicating with all lines of the business to properly research customer concerns.* Attention to detail to ensure accurate representation of their cases.* Problem solving with autonomy to offer assistance when appropriate.* Effectively managing customer conflict while under pressure.* Showing empathy and understanding for the customer’s situation and act as a single point of contact for customers to ensure the highest level of customer satisfaction by setting proper expectations.* Meet/exceed performance goals set by the company to deliver best in class customer experience by managing inbound and outbound customer communications within Service Level Agreements.* Duties include, but are not limited to, being involved in and helping to develop training as needed, addressing customer concerns appropriately, assisting with legal settlements, as well as identifying trends and consistently looking for innovative methods on improving the overall business process.**Knowledge, Skills and Abilities (The Good Stuff)*** Passionate and goal oriented.* A mind for the details.* Ability to work well in a high-functioning team environment.* Excellent verbal and written communication skills.* Timely.* Positive emotional resilience.**Requirements (a.k.a. What You Need to Get the Job Done)*** High School Diploma required.* 2+ years of experience in collections, financial services, and/or phone-based sales, customer service or customer relations**So What About the Perks? Perks matter*** **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.* **But Wait, There’s More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.* **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.* **Tuition Reimbursement.** We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.* **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!* **Gratitude is Green.** We offer competitive pay across the organization, because, well... money matters!* **Game Room.** Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.* **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!* **Enjoy Social Events?** Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out!* **We Care and Value YOU!** Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more!* **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!**Anything Else? Absolutely.**DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
- J-18808-Ljbffr DriveTime Automotive Group
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Support Specialist in Arizona City, AZ vacancy
$24.31 per hour
...communications and technology. As a member of our team, you’ll redefine customer service, creating meaningful connections with each customer.... ...features clearly. Troubleshoot basic problems and seek higher support if needed. Build customer confidence and loyalty by resolving...SuggestedHourly payTemporary workWork at officeLocal areaRemote workWork from homeFlexible hoursShift workNight shiftAT&T
Arizona City, AZ2 days ago- ...role : Answer incoming calls from shareholders, brokers and institutional clients for the various clients that CPU supports. Provide superior customer service to all clientele (both internal and external). A job holder in this position will also be responsible to...Suggested
Hays
Arizona City, AZ2 days ago - ...telephone inquiries from potential patients of the dental practices we support Schedule and confirm new patient appointments... ...Bachelors preferred Retail, sales, food service, marketing, or Customer Service Experience preferred Outstanding verbal communication...SuggestedRemote work
PerunHR
Arizona City, AZ19 hours ago $15 - $16 per hour
...Job Description: Job Overview The Customer Service Representative will be responsible for the cleanliness and sanitation of all areas... ...customers in a professional manner Fill in during staff shortage Support shift lead in completing punch-list items Use proper personal protective...SuggestedHourly payShift workPacific West Site Services, Inc.
Arizona City, AZ19 hours ago$129.2k - $187.45k
Senior Technical Product Management Specialist Company: The Boeing Company The Boeing Company is currently seeking a Senior Technical... ...and new product initiatives based on market trends and customer needs Foster knowledge sharing across teams (Establish Centers...SuggestedPermanent employmentWork experience placementRelocationVisa sponsorshipWork visaFlexible hoursShift work- ...About the job Remote Client Support Representative We are seeking a Remote Client Support Representative – Travel to assist clients throughout... ...experience. This role is ideal for someone with strong customer service skills who enjoys helping others, staying organized, and...Remote workFlexible hours
Sawmilldcllc
Arizona City, AZ3 days ago $15.15 per hour
...Here, you’ll find the opportunities and support necessary for your career growth. Your Role: As an In-Store Merchandising Specialist, you will enhance the shopping experience... ...Possibility for additional hours if you desire. Customized benefits to meet your family’s needs,...Hourly payAdvantage Solutions
Arizona City, AZ3 days ago$24 - $30 per hour
...solving technical challenges? FCP Euro is looking for Customer Service Automotive Technical Specialists to join our team in Mesa, AZ, and be the go-to... ...our customers! In this role, you'll be more than just support; you'll be a trusted advisor, helping enthusiasts and...Work at officeRemote workMonday to FridayShift workWeekend work- Job Category: Store Customer Service Rep Job Description Domino’s Customer Service Reps perform customer service duties and pizza making duties. They are responsible for providing quality customer service as well as making our delicious food with pride. Why work for...Flexible hours
- ...authorized to work and must not require employer sponsorship. Location: 6215-6247 E Main St, Mesa, Arizona 85205 United States of America Customer Service Representative Responsibilities: Assist customers inside and outside a U-Haul center with U-Haul products and services....Local area
$17 - $19 per hour
...in our people-first culture. We are passionate about having a supportive and inclusive work environment and inviting our associates to... ...growing and in need of expanding our team by seeking a full time Customer Service Representative for our corporate headquarters in Mesa,...Full timeTemporary work$17 - $20 per hour
Customer Service Representative Mesa, AZ | Full-Time Starting Pay: $17-$20 per hour After Training: Hourly + Incentives Realistic Annual... ...love helping people, solving problems, and being part of a supportive team that wins together, this could be the opportunity you’ve...Hourly payFull timeMonday to FridayShift work$19 - $24 per hour
...ask for an accommodation or an alternative application process. Customer Service Representative Full Time Mesa, AZ, US Salary Range: $1... ...with insurance questions and payments Maintain records and support daily office operations Qualifications Excellent communication...Hourly payFull timeWork at office$15.75 - $18.87 per hour
...for our growing team. The Acquisition Business Admin will help support the dealership with sales paperwork, inventory management and other... ...and other applicable policies and procedures Provide excellent customer service and customer relations What You’ll Need to Have for the...Hourly payFull timePart timeWork at officeLocal area- ...inbound and outbound calls Build rapport quickly and identify customer needs Clearly present products and services with confidence and... ...Clear growth path and advancement opportunities High-energy, supportive team environment Life Insurance provided for and paid by Cardinale...Local area
- Customer Service Representative Job - Mesa, AZ 176071 Why You'll Love This Job If you have a passion for helping others and enjoy interacting... ...physical therapy company in the country, has a Client Care Specialist opening in Mesa, AZ, that is a perfect fit for you! As the...Full timePart time
- Job Opportunity Job Conversion, LLC is looking for experienced and entry-level sales reps who also have strong data entry skills. Work your own hours, from home or any location, with a flexible schedule and variable hours. Requirements Quiet, private work area Good data...Remote workWork from homeFlexible hours
Jobconversion, LLC
Arizona City, AZ3 days ago - Job Title: Remote Customer Service Specialist Company: ForgeFit Location: Remote (U.S. Based) Employment Type: Full Time About ForgeFit At ForgeFit... ...For 1+ years of experience in a customer service, support, or client-facing role Strong communication and problem-solving...Remote jobHourly payFull time
$17 - $18.5 per hour
CSR - Customer Service Agent - Remote after training ** Position available for residents of the Mesa, AZ area ** Fully remote after training... ...and institutional clients for the various clients that CPU supports you will make an impact by providing superior customer service...Remote jobHourly payTemporary work- ...AO Garcia Agency is seeking a dedicated sales specialist to join our remote team in the United States. You will conduct virtual consultations... ...pay, and access to industry-leading tools and mentorship to support your growth. This position emphasizes training and advancement...Weekly payRemote workWork from homeFlexible hours
AO Garcia Agency
Arizona City, AZ3 days ago $16 - $30 per hour
...at the same level as from an office. Data entry clerks come from all different backgrounds including, data entry, telemarketing, customer service, sales, clerical, secretary, administrative assistant, warehouse, inventory, receptionist, call center, part‑time, retail...Remote jobHourly payPart timeWork at officeWork from homeFlexible hours$16 - $30 per hour
A remote staffing agency is seeking data entry clerks for flexible work-from-home positions. Candidates must be dependable, with a minimum typing speed of 30 words per minute, and proficient in basic PC skills. The role is suitable for individuals 16 years and older, residing...Hourly payRemote workWork from homeFlexible hoursJobconversion, LLC
Arizona City, AZ1 day ago$36k - $50k
...real room to grow. Requirements Experience managing social media (personal or business), or a real willingness to learn Sales or customer service experience is a plus, not required Comfortable shooting photos and video on a phone Full-time, 10 am - 6 pm. Saturdays...Full timeFlexible hours- ...business partners while also helping keep the office organized and supporting our team with day-to-day administrative needs. What You'll Do... ...as needed. Qualifications Strong phone, communication, and customer service skills. Proficient with computers and general office...Full timeFor contractorsCasual workWork at officeImmediate startMonday to FridayWeekend work3 days per week
- ...solutions \n Maintain consistent communication and provide excellent customer service \n Participate in training, coaching, and development programs \n Collaborate with team members in a supportive, growth-focused environment \n \n \n What We Offer \n \n ~...Remote jobWork from home
Summit Sky Consulting
Arizona City, AZ13 hours ago $31.25 - $37.5 per hour
...contribution 3-6%\n ~ Annual Employee Profit Sharing Bonus \n \n \n Accountability: Commercial Lines Client Service Agent \n Support and assist the Commercial Lines Department functions following established Agency Standards and Procedures. Provide both individual...Hourly payFull timeThe Arizona Group Insurance Brokers
Arizona City, AZ23 days ago- 360 Thrift LLC in Mesa, AZ is seeking a reliable Key Holder to open and close the store, support daily operations, and provide outstanding customer service. You will assist managers, coach staff, and ensure the store stays clean and organized to meet efficiency standards...
- ...About the job Travel Customer Representative Position: Travel Customer Representative Company Overview: True Adventure... ...company - Discounted travel packages and industry perks - Supportive and collaborative team environment If you have a passion for...Remote workFlexible hours
Next Stop Travels
Arizona City, AZ2 days ago - ...with marketing and software teams, give demos, and drive growth through consultative selling. You will build a list of potential customers, assist with inbound marketing efforts, create proposals, and deliver compelling software demonstrations to close deals. #J-18808...
$31.25 - $37.5 per hour
Arizona Federal Insurance Solutions, LLC in Mesa, AZ is seeking a Commercial Lines Client Service Agent to support the Commercial Lines Department and Account Managers. Role involves providing both individual and team support within established agency standards and procedures...Hourly payFull timeMonday to Friday
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Support Specialist. Be the first to apply!
Related searches
- client service officer Arizona City, AZ
- service agent Arizona City, AZ
- customer service associate Arizona City, AZ
- spanish customer service representative Arizona City, AZ
- customer solutions specialist Arizona City, AZ
- inbound customer service representatives Arizona City, AZ
- patient customer service representative Arizona City, AZ
- customer resolution specialist Arizona City, AZ
- customer service assistant Arizona City, AZ
- customer experience associate Arizona City, AZ