Customer Support Specialist
DriveTime Automotive Group
- # Customer Support SpecialistApplylocations: 7457 E Hampton Ave Mesa, AZ 85209time type: Full timeposted on: Posted Todayjob requisition id: R15582**What’s Under the Hood**DriveTime Family of Brands is the largest privately owned used car sales finance & servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer, in the right vehicle, on the right terms and on their path to ownership.You can find DriveTime’s tire tracks across the nation with dealerships where we embrace a transparent pricing approach, eliminating haggling and gimmicks and reconditioning centers where we breathe new life into pre-owned vehicles. Regardless of where you’re located, if you’ve got DRIVE and you’re looking to make an impact, we’d love for you to make a difference with us!**That’s Nice, But What’s the Job?****Responsibilities of the Job (Or Better Known as, Your Next Destination)*** Responding to inquiries and complaints promptly through proactive follow ups.* Interacting with customers through multiple means of communication, including phones, text, and social media.* Communicating with all lines of the business to properly research customer concerns.* Attention to detail to ensure accurate representation of their cases.* Problem solving with autonomy to offer assistance when appropriate.* Effectively managing customer conflict while under pressure.* Showing empathy and understanding for the customer’s situation and act as a single point of contact for customers to ensure the highest level of customer satisfaction by setting proper expectations.* Meet/exceed performance goals set by the company to deliver best in class customer experience by managing inbound and outbound customer communications within Service Level Agreements.* Duties include, but are not limited to, being involved in and helping to develop training as needed, addressing customer concerns appropriately, assisting with legal settlements, as well as identifying trends and consistently looking for innovative methods on improving the overall business process.**Knowledge, Skills and Abilities (The Good Stuff)*** Passionate and goal oriented.* A mind for the details.* Ability to work well in a high-functioning team environment.* Excellent verbal and written communication skills.* Timely.* Positive emotional resilience.**Requirements (a.k.a. What You Need to Get the Job Done)*** High School Diploma required.* 2+ years of experience in collections, financial services, and/or phone-based sales, customer service or customer relations**So What About the Perks? Perks matter*** **Medical, dental, and vision, oh my!** DriveTime Family of Brands covers a sizable amount of insurance premiums to ensure our employees receive top-tier healthcare coverage.* **But Wait, There’s More.** 401(K), Company paid life insurance policy, short and long-term disability coverage to name a few.* **Growth Opportunities.** You grow, I grow, we all grow! But seriously, DriveTime Family of Brands is committed to providing its employees with every opportunity to grow professionally with roughly over 1,000 employees promoted year over year.* **Tuition Reimbursement.** We’re as passionate about your professional development as you are. With that, we’ll put our money where our mouth is.* **Wellness Program.** Health is wealth! This program includes self-guided coaching and journeys, cash incentives and discounts on your medical premiums through engaging in fun activities!* **Gratitude is Green.** We offer competitive pay across the organization, because, well... money matters!* **Game Room.** Gimme a break – no, not a Kit Kat ad but we do have a ping-pong table, a pool table and other games if you ever need a break in your day.* **In-House Gym.** We want our employees to be the best versions of themselves. So come early, take a break in your day, or finish strong with a workout!* **Enjoy Social Events?** Bring it on. Rally with your team for festive gatherings, team competitions or just to hang out!* **We Care and Value YOU!** Feel the love and let us treat you to company outings, personal rewards, amazing prizes & much more!* **Paid Time Off.** Not just lip service: we work hard, to play hard! Paid time off includes (for all full-time roles) wellness days, holidays, and good ole' fashioned YOU time! For our Part-timers, don't fear you get some time too...vacation time is available - the more you work, the more you earn!**Anything Else? Absolutely.**DriveTime Family of Brands is Great Place to Work Certified! And get this: 90% of our rockstar employees say they feel right at home here. We could spend a lot of time having you read about ALL our awards, but we’ll save time (and practice some humility) just naming a few others; Comparably Awards: Best Company for Diversity, Best Company Culture and Best Company Leadership, oh and don’t forget Phoenix Business Journal Healthiest Employers (okay, we’ll stop there)!Hiring is contingent upon successful completion of our background and drug screening process. DriveTime is a drug-free, tobacco-free workplace and an Equal Opportunity Employer.And when it comes to hiring, we don't just look for the right person for the job, we seek out the right person for DriveTime. Buckle up for plenty of opportunities to grow in a professional, fun, and high-energy environment!
- J-18808-Ljbffr DriveTime Automotive Group
Vacancy posted 1 day ago
Similar jobs that could be interesting for youBased on the Customer Support Specialist in Arizona City, AZ vacancy
- ...TicketManager is seeking a Customer Support Specialist in Mesa, AZ to be the frontline for corporate clients. You will resolve ticketing, access, and navigation issues, document cases, and coordinate cross-functional escalations to meet SLA standards. The role focuses...SuggestedWork at officeMonday to Friday
TicketManager
Arizona City, AZ1 day ago - ...servicing company in the nation. Headquartered in Tempe, Arizona and Dallas, Texas, we create opportunities and improve the lives of our customers and our employees by focusing on putting the right customer, in the right vehicle, on the right terms and on their path to...SuggestedFull timeTemporary workPart time
- DriveTime Automotive Group is seeking a Customer Support Specialist in Mesa, AZ. This role involves responding promptly to customer inquiries, managing conflicts, and ensuring customer satisfaction through effective communication across various platforms. Ideal candidates...Suggested
- Stride 2 Hire Staffing Agency is seeking a Mesa, AZ-based work-from-home Customer Service Representative. You will provide billing support to customers from home, leveraging your blended experience across industries. This role emphasizes telemarketing experience and independent...SuggestedRemote jobWork from home
- Metso in Mesa, Arizona, is seeking a Sales and Customer Support Specialist to join the Sales and Services Team. You will support site account managers, drive current and new sales opportunities, and provide timely customer support in line with Metso processes. You will...SuggestedContract work
- Sales and Customer Support Specialist Primary Location: Mesa, AZ, US Our world depends on rocks, minerals, metals and other raw materials - the building blocks of modern society. As an industry leader, Metso helps transform these essential materials to enable sustainable...Contract workLocal areaWorldwideFlexible hours
- OPENLANE is seeking a customer service representative to support transport orders with a hybrid schedule, requiring in-office presence on Tuesdays and Thursdays at the Mesa, AZ office. You will manage inbound calls, update order information, and coordinate with internal...Work at office
$24.31 per hour
...communications and technology. As a member of our team, you’ll redefine customer service, creating meaningful connections with each customer.... ...features clearly.* Troubleshoot basic problems and seek higher support if needed.* Build customer confidence and loyalty by resolving...Hourly payTemporary workWork at officeLocal areaFlexible hoursShift workNight shiftCricket Wireless
Arizona City, AZ1 day ago$24.31 per hour
...communications and technology. As a member of our team, you'll redefine customer service, creating meaningful connections with each customer.... ...features clearly. Troubleshoot basic problems and seek higher support if needed. Build customer confidence and loyalty by resolving...Hourly payTemporary workWork at officeLocal areaRemote workWork from homeFlexible hoursShift workNight shiftATT
Arizona City, AZ2 days ago$14 - $18 per hour
Tractor Supply Cashiers and Customer Service Associates operate the register, assist customers with purchases and product questions, restock... ...store cleanliness, assist with returns and exchanges, and support general store operations. This position typically pays $14-$18...Hourly payFull timeTractor Supply
Arizona City, AZ2 days ago- ...Store - PHX-GILBERT/ GATEWAY, AZ - Deliver friendly customer service, help customers shop our store, and find what theyre looking for. Ensure all customers receive a fast and friendly checkout experience. Complete truck unloading and merchandise dut Customer Service,...
Michaels Stores
Arizona City, AZ1 day ago - ## Customer Care Representative - Mesa, AZApplyremote type: Hybridlocations: US - AZ - Mesa (Mesa)time type: Full timeposted on: Posted... ...Representative with experience in providing exceptional customer support and effective communication. You will be involved in assisting...Temporary workWork at officeImmediate startFlexible hours
Openlane
Arizona City, AZ2 days ago - ...Burlington Stores in Mesa, AZ is seeking a Full-Time Customer Experience Lead to supervise front-end operations, assist during shifts, and keep the sales floor organized and ready to serve customers. You will lead by example, coach associates, manage checkout flow, resolve...Full timeShift workNight shiftWeekend work
Burlington Stores
Arizona City, AZ2 days ago - ...Sherwin-Williams is seeking a part-time Customer Service Specialist for Store #1543 in Mesa, AZ. You will assist wholesale and retail customers, determine needs, and recommend Sherwin-Williams products while ensuring cashier accuracy and excellent service. Key duties include...Part timeWeekend workAfternoon shift
Sherwin-Williams
Arizona City, AZ4 days ago - ...Customer Service Associate We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every... ...Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical...Contract workPart timeLocal area
Family Dollar
Arizona City, AZ8 hours ago - ...Connect with customers to cultivate lasting relationships that drive repeat business. Review, validate, and process customer transactions with accuracy. Maximize customer success by offering personalized financial services that fit their lifestyle. E Customer Service Representative...
The Community Choice Financial Family of Brands
Arizona City, AZ2 days ago $20 per hour
...Description This position is for a customer service representative for a textbook store that serves as the official online bookstore... ...customer complaints related to their orders, and provide end user support. Successful CSRs will be problem solvers, quick learners, and...Contract workTemporary workWork at officeTEKsystems
Arizona City, AZ4 days ago- ...This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right so Customer Service...
Sherwin-Williams
Arizona City, AZ2 days ago - ...Respond to customer inquiries via inbound calls, email, and chat. Provide accurate information about products and services. Resolve customer concerns efficiently and professionally. Listen actively to understand customer needs and offer appropriate s Customer Service,...
Elwood Staffing
Arizona City, AZ1 day ago - ...Store 2701250: 330 E Broadway Rd, Mesa, Arizona 85202 Shift Availability. Evenings and Overnights Time Type. Part time. Customer Service Representative. We want you to join our team as a Customer Service Representative. If you have the desire to be c Customer Service...Part timeShift workNight shiftAfternoon shift
Circle K Stores, Inc.
Arizona City, AZ4 days ago - ...As an Office Professional. Lead management and Scheduling - you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals Making Recommendations and Managing Expect Customer Service...Work at office
Mr. Handyman International, LLC
Arizona City, AZ1 day ago - ...This position is essential to the success of our retail stores. Customer Service Specialists work closely with wholesale and retail customers to determine their needs, answer their questions about Sherwin-Williams products, and recommend the right so Customer Service...
Sherwin-Williams
Arizona City, AZ1 day ago - ..., Texas, we create opportunities and improve the lives of our customers and our employees by placing a focus on putting the right customer... ...’s Nice, But What’s the Job?In short, as a Customer Relations Specialist, you will take ownership of individual inquiries and...Full timeTemporary workWork from homeWeekday work
DriveTime Car Sales, LLC
Arizona City, AZ1 day ago $16 per hour
Wild Horse Pass is seeking a customer-focused associate to provide fast, friendly service at the register and maintain accurate cash handling. The role involves greeting customers, scanning purchases, stocking merchandise, and upholding store cleanliness within a team...Hourly payFull timePart time- ...Sales Support Specialist 100% in office. What you will do: Work onsite at our Arizona office supporting the Customer Relationship team’s day-to-day needs and customers. Work closely with customer contacts, end‑user community and FlexPrint’s internal resources to fulfill...Local areaRemote work
Flex Technology Group
Arizona City, AZ3 days ago $14 - $21 per hour
Goodwill is seeking Store Clerks / Cashiers to assist with retail store operations, customer service, and processing sales transactions. Store Clerks are responsible for operating the cash register, handling cash and card payments, assisting customers with purchases, answering...Hourly payFull timeShift workWeekend workGoodwill
Arizona City, AZ1 day ago$16.15 - $17.65 per hour
...Representatives! Are you seeking a job with real purpose—where your efforts help people in need and support causes you care deeply about? As a Communication Specialist at MDS Communications, you won’t just make calls—you’ll make a difference. For over 33 years, the nation...Hourly payWork from homeShift work- ...inbound and outbound calls Build rapport quickly and identify customer needs Clearly present products and services with confidence and... ...Clear growth path and advancement opportunities High-energy, supportive team environment Life Insurance provided for and paid by Cardinale...Local area
- ...Sherwin-Williams in Mesa, AZ is seeking a Part-Time Customer Service Specialist to assist wholesale and retail customers, determine needs and recommend product solutions. You will resolve customer concerns and strive for maximum satisfaction while maintaining product quality...Part time
Socket
Arizona City, AZ3 days ago - ...Customer Service Rep Arizona City, Arizona, Dadash Pizza LLC Job Description You got game? You got spring in your step? You want the best job in the world! And schedules that work with you, not against you? That's right, we live to beat the rush and make it possible...Extra incomeFull timePart timeSecond jobNight shift
Do you want to receive more vacancies?
Subscribe and receive similar vacancies to Customer Support Specialist. Be the first to apply!
Related searches
- community service representative Arizona City, AZ
- client service representative Arizona City, AZ
- career services representative Arizona City, AZ
- bilingual customer service representative spanish english Arizona City, AZ
- customer experience agent Arizona City, AZ
- client solutions specialist Arizona City, AZ
- customer experience associate Arizona City, AZ
- part time customer representative Arizona City, AZ
- client experience specialist Arizona City, AZ
- customer service rep remote Arizona City, AZ