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Helpdesk Administrator II: Advanced IT Support & Escalation

Automatic Data Processing

The National Council of State Boards of Nursing (NCSBN) is seeking an experienced Helpdesk Administrator II to join its Information Technology team in Chicago. This role serves as the tier 2 point of contact for complex IT issues, providing advanced troubleshooting across hardware, software, networking and AV technologies. Reporting to the Helpdesk Manager, you will guide junior staff, manage escalations, and drive effective helpdesk operations while supporting projects and coordinating with #J-18808-Ljbffr Automatic Data Processing

Vacancy posted 2 days ago
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