Service Coordinator

Service Coordinator Salary: $43,000-45,000/year. Responsibilities Inform customers about the programs available. Provide information and referrals to access community resources. Perform basic secretarial work, including data entry, conducting phone calls, and filing. Promote all programs and services available to customers/jobseekers. Determine individual customer job readiness needs and assist customers with accessing workshops, employment opportunities, and training interests online. Address all customer identified needs and barriers with appropriate resolution plans and expected outcome achievement dates in customers’ plans. Assess customers’ activity in the programs to ensure compliance with standards. Assist jobseekers with building skills, including resume and cover letter writing, interview preparation, and computer skills. Maintain accurate data collection and timely progress updates in the appropriate tracking systems. Qualifications High school diploma required; associate degree or some college preferred. Experience in recruitment, customer service, and/or placement services. Demonstrated telephone, computer, written, and verbal communication skills. Strong organizational, prioritization, and problem‑solving skills. Ability to work effectively in a team environment while maintaining flexibility to meet contract and operational needs. Proficient in Microsoft Office applications. Bilingual is a plus. EDS I is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. #J-18808-Ljbffr Educational Data Systems, Inc.