Patient Service Representative Elyria, Sheffield Ortho Clinic
University Hospitals
Patient Service Representative
Primary responsibilities are accurate and efficient patient registration, procedure scheduling, charge transmittals, collections, and procurement. Representatives must use quality customer service techniques to ensure patient needs are met. Maintain professional interpersonal skills with patients, physicians and co-workers. Supports department operations as needed. Performs other duties as assigned. Complies with all policies and standards. Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Part time 20 hours per week. Monday-Friday.
Qualifications: High School Equivalent / GED required. 1+ years related experience as a Secretary/Receptionist preferred and customer service experience preferably in the medical field required. Typing skills 30 wpm. Excellent verbal/communication skills. Detail oriented. Basic computer knowledge. ICD9 coding and medical terminology.
Primary Location: United States-Ohio-Sheffield Village Work Locations: 5001 Transportation Drive Sheffield Village 44054 Job: Rehabilitation Services Organization: Elyria Medical Center Schedule: Part-time Employee Status: Regular-Shift Days Job Type: Standard Job Level: Professional Travel: Yes, 10 % of the Time Remote Work: No
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