Loan Operations Manager

Job Description

Job Description

Immediate opening for a Loan Operations Manager with a growing regional financial institution. This is an excellent opportunity for a hands-on banking professional who enjoys leading people, improving processes, and making a direct impact on organizational success.

What You’ll Do

As Loan Operations Manager, you will oversee the day-to-day operations of our Loan Operations Department and lead a team of 11 employees, including two Assistant Managers. Reporting directly to the EVP, Chief Credit Officer, you will play a key role in ensuring operational excellence, service quality, and regulatory compliance across the Bank’s loan portfolio.

Key responsibilities include:

• Lead, coach, and develop a team of Loan Operations professionals.
• Oversee loan boarding, servicing, maintenance, payment processing, and collateral administration.
• Support commercial, SBA, and residential mortgage lending operations.
• Ensure timely and accurate loan servicing and operational support.
• Partner with Lending, Credit Administration, Compliance, and Finance teams.
• Maintain strong operational controls and regulatory compliance.
• Support audits, examinations, and quality assurance initiatives.
• Identify and implement process improvements that enhance efficiency and customer service.
• Monitor departmental performance metrics and workflow management.

What We’re Looking For

The ideal candidate is a collaborative leader with a strong operational background and a passion for developing teams and improving processes.

REQUIREMENTS:

• 5+ years of loan operations experience within a bank or financial institution.
• 3+ years of supervisory or management experience.
• Experience with commercial loan operations required.
• SBA lending and servicing experience preferred.
• Residential mortgage servicing experience preferred.
• Community bank experience strongly preferred.
• Strong understanding of loan servicing, documentation, collateral administration, and operational controls.
• Excellent communication, leadership, and problem-solving skills.

Why this role?

• Opportunity to lead an established team and make a meaningful impact.
• Direct visibility with executive leadership.
• Collaborative and relationship-focused community banking culture.
• Competitive compensation and performance incentives.
• Comprehensive medical, dental, and vision benefits.
• 401(k) with company match.
• Generous paid time off and holidays.
• Professional development and career advancement opportunities.

For consideration towards this and/or other opportunities please inquire confidentially to View email address on ziprecruiter.com or call View phone number on ziprecruiter.com. All inquiries held in strict confidence. Thank you for your interest.