Team Lead Housekeeping

Team Lead HousekeepingCreate Your Experience of a Lifetime! Come work and play in the mountains! Whether it's your first-time seeing snow or you were born on the slopes, joining our team means discovering (or re-discovering!) a passion for the outdoors while building lifelong connections with teammates and guests from around the world. With 40+ resorts across 3 continents, you can join our team for a season or stay to build a career. From day one, you'll receive some of the highest compensation rates in the industry, free pass(es) along with free ski and snowboard lessons, 40% retail discounts, the chance to grow through Epic Service - our leading training and development experience, and wellness benefits to fuel your success.Hiring for our seasonal positions occurs on a rolling basis. Applications will be accepted until June 15th or until the positions are filled (whichever is first).Employee BenefitsSki/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessonsMORE employee discounts on lodging, food, gear, and mountain shuttles401(k) Retirement PlanEmployee Assistance ProgramExcellent training and professional developmentReferral ProgramJob Summary: The Housekeeping Team Lead will assist the housekeeping management staff in directing the operations of the Housekeeping Department to achieve the expected level of guest satisfaction as determined by the management. Opens the housekeeping office daily, assigns workload to staff, and assures all rooms are listed with the correct status each day before they leave.Job SpecificationsStarting Wage: $23.00/hr - $27.05/hrEmployment Type: Summer Seasonal 2026Shift Type: Full Time hours availableMinimum Age: At least 18 years of ageHousing Availability: YesJob ResponsibilitiesCommunicating housekeeping and guest related information to the correct person(s). This includes but is not limited to daily cleaning assignments, maintenance requests, priority rooms, front desk, guest service information, special requests, etc.Follow up on incoming calls and emails related to Housekeeping on a daily basis.Track the progress of the housekeeping team, works closely with the Assistant Exec Housekeeper to ensure housekeepers and inspectors are properly updating the housekeeping system and that rooms are being prioritized as they shouldVerifies all room statuses are correct in the computer at the end of the day and properly follows up on any inconsistencies.Develop relationships and communicate effectively with the housekeeping staff, Front Desk team and Maintenance team.Assist with inventory as needed.Management of lost and found.Assists with inspecting rooms as needed.Schedule and track off-season deep cleans which includes carpet cleaning, dry cleaning, and requests for maintenance.Other duties as assigned.Job RequirementsHigh school required/college degree preferredFamiliarity with an office/call centerMinimum 6 months experience in Housekeeping OperationsAdvanced computer skills including Microsoft Word & ExcelMust be able to speak, read and write in English. Conversational Spanish very helpfulValid Colorado license or the ability to obtainAttention to detail, multi task oriented, professional mannerism, strong organizational and writing skills, work well with a diverse teamThe expected pay range is $23.00/hr - $27.05/hr. This is the pay range we reasonably expect to pay for this position. Individual compensation decisions are based on a variety of factors.Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.