Senior Manager, HR Products & Transformation Delivery

Senior Manager, HR Products & Transformation Team

Wells Fargo is seeking a Senior Manager to be a part of the HR Products & Transformation Team. This team is responsible for driving digital transformation across Human Resources and delivering and maturing HR product capabilities through agile practices, process automation and enhancements.

The Senior Manager is a key position within the HR Products & Transformation Team providing leadership and driving execution delivery of both technical and non-technical initiatives. This position may support any of the following HR products:

• HR Core Services: Global Payroll, Time, Absence and Service Management through ServiceNow
• Talent Acquisition
• Talent Management and Learning & Development
• Total Rewards: Compensation (Executive, Incentive, Advanced, etc.) and Benefits
• Employee Life Cycle (Onboarding, Offboarding, etc.) and Employee Relations
• HR Data, Analytics & Reporting Services

This role will lead a team of Delivery Leads and Delivery Coordinators that are responsible for supporting the delivery of HR Product change. This position will report directly to the Head of HR Portfolio and Change Delivery and Governance.

We are seeking a highly motivated individual that can think strategically and deliver tactically against valued business outcomes. A successful candidate will demonstrate the ability to work effectively in a cross-functional, matrix organization to deliver continuously against both ambiguous and structured opportunities.

In this role, you will:

• Partner directly with the HR Product Director on strategic planning, engagement and relationship management of service leaders and executive stakeholders, and daily activities to deliver against prioritized work.
• Enhance transparency of the product and enablement teams' capacity against prioritized work and foster team empowerment.
• Create and deliver executive-level presentations and communications that clearly articulate the issue, required decision, health of the product, or progress against business outcomes delivery of both technical and non-technical initiatives.
• Own executive, governance, and stakeholder routines, providing updates on business outcomes delivery and issues requiring executive escalation.
• Responsible for enterprise governance and policies (Enterprise Change Management, Systems Development Lifecycle, Control, Independent Risk Management, etc.).
• Manage a team of delivery leads and coordinators, developing and upskilling talent to meet business objectives and strategy.
• Partner with product, technology, and enablement team leads in the allocation of people and financial resources to ensure commitments are met and align with strategic objectives.
• Support business case development and track alignment of the financials (cost & benefits) against the business case and delivery outcomes.
• Mitigate risks and issues by identifying and resolving sequencing and prioritization conflicts.
• Act as an advisor to leadership to develop and influence the products' success.

Required Qualifications:

• 6+ years of Business Execution, Implementation, or Strategic Planning experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education.
• 3+ years Management experience.

Desired Qualifications:

• 8+ years of Leadership experience in Program Management, Delivery and Change Management governance routines that follow applicable policies and procedures and knowledge of Enterprise Change Management procedures and tools.
• Excellent written and verbal communication skills and the ability to present complex concepts into simplified solutions in a straightforward and understandable manner to multiple stakeholders, applying the appropriate level of content depending on audience and intent.
• Strong executive presence, facilitation skills, drive for results, attention to quality and detail, and a synergetic attitude.
• Extensive experience working on large-scale organizational technical and non-technical change initiatives.
• Ability to manage and work effectively in a team environment and across all organizational levels, where flexibility collaboration, and adaptability are important.
• 2+ years of Agile delivery practices and methodology.
• 2+ years of Human Resource functions and systems experience (e.g., Workday, ServiceNow).
• Participation in an industry group or organization that aligns with Wells Fargo's support of Diversity, Equity & Inclusion.

Job Expectations:

• Position locations: Charlotte, NC; Minneapolis, MN; Phoenix, AZ; Chandler, AZ.
• This position offers a hybrid work schedule.
• Relocation assistance is not available for this position.
• Ability to travel up to 10% of the time.
• This position is not eligible for Visa sponsorship.

Primary Posting Location:

• 8740 Research Dr., CHARLOTTE, NC 28262

Additional Posting Locations:

• 11625 N Community House Rd., CHARLOTTE, NC 28277
• 1525 W W T Harris Blvd., CHARLOTTE, NC 28262-8522
• 301 S Tryon St., CHARLOTTE, NC 28282
• 550 S 4th St., MINNEAPOLIS, MN 55415
• 2222 W Rose Garden Ln., PHOENIX, AZ 85027
• 2700 S Price Rd., CHANDLER, AZ 85286

Posting Statements:

• Job posting may come down early due to volume of applicants.
• Required locations listed above. Relocation assistance is not available for this position.
• Wells Fargo only considers candidates who are presently authorized to work for any employer in the United States and who do not require work visa sponsorship from Wells Fargo now or in the future in order to retain their authorization to work in the United States.

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements.

Candidates applying to job openings posted in US: All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process.