Family Service Worker

Family Experience Teammate-Aqua-Tots Swim Schools (Sales Associate, Enrollment Specialist, Customer Service Representative) Location: Mansfield, TX Job Type: Part Time Pay: $13-15 Schedule: Flexible availability required, including afternoons/evenings and Saturdays to meet the needs of the school and season. Benefits: Weekly Pay Holidays off Flexible, consistent scheduling based on your availability 401k Opportunities team incentives and potential bonuses Growth and advancement opportunities Full Time teammates also receive: Health Insurance w/ HSA & FSA options Employer-paid dental and vision 401(k) with company match Paid Time Off (PTO) Parental Leave Employee discount on lessons This role supports enrollment growth, family engagement, and front desk sales execution to ensure every family receives a consistent, high-quality Aqua-Tots experience. Welcome to Aqua-Tots! At Aqua-Tots, we are saving lives by teaching children how to become safe and confident swimmers for life. Are you looking for a role where you can make an impact while growing your career? Do you enjoy connecting with families and helping them say "yes" to a meaningful experience? If so, you may be exactly who we're looking for. The right candidate will be outgoing, goal-driven, and embody our Core Behaviors: Be Friendly and Caring, Be Driven and Focused, Be Humble and Genuine, and Be Willing and Bold. What You'll Do Drive Enrollment & Sales – Connect with new and returning families to convert leads into enrollments. Confidently guide families through program options, schedules, and promotions. Manage Leads & Follow-Up – Track and follow up on web leads, inquiries, and tours to ensure no opportunity is missed and every family receives timely communication. Support Front Desk Sales Execution – Partner with the front desk team to reinforce sales best practices, support enrollment conversations, and ensure consistency in messaging. Guide the Family Journey & Experience – Deliver a welcoming, informative, and professional experience for every family interaction, building trust and long-term relationships. Track Performance & Results – Monitor leads, conversions, and follow-ups to support school enrollment goals and overall performance. Represent the Aqua-Tots Brand – Uphold a high standard of professionalism, warmth, and integrity in all interactions. What We're Looking For Sales or customer-facing experience preferred (retail, service, or membership sales is a plus) Strong communication and relationship-building skills Comfortable working toward goals, metrics, and accountability Highly organized, proactive, and detail-oriented Positive attitude with a team-first mindset Availability to work evenings and weekends Ready to Dive In? Legacy Swim School proudly operates 44 Aqua-Tots locations across multiple states, creating opportunities for leaders to grow their careers within our expanding organization. #J-18808-Ljbffr