ERP Support Specialist
$70k - $85kJobot
Drive Business Success as a D365 Finance & Operations ERP Support Specialist This Jobot Job is hosted by: Emily Klopfenstein
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Salary: $70,000 - $85,000 per year A bit about us: Join a well-established, family-owned organization with nearly a century of industry leadership and a reputation for quality, innovation, and exceptional customer service. Employees are empowered to make meaningful contributions while working in a collaborative environment that values safety, integrity, continuous improvement, and long-term professional growth. The organization is committed to investing in its people, modern technology, and operational excellence to deliver outstanding results for customers around the world. Why join us?
ERP Support & Analysis
Education & Experience
Are you a fit? Easy Apply now by clicking the "Apply" button and sending us your resume.
Salary: $70,000 - $85,000 per year A bit about us: Join a well-established, family-owned organization with nearly a century of industry leadership and a reputation for quality, innovation, and exceptional customer service. Employees are empowered to make meaningful contributions while working in a collaborative environment that values safety, integrity, continuous improvement, and long-term professional growth. The organization is committed to investing in its people, modern technology, and operational excellence to deliver outstanding results for customers around the world. Why join us?
- Nearly a century of industry leadership with a reputation for quality and innovation.
- Family-owned organization that values integrity, collaboration, and continuous improvement.
- Committed to employee growth, workplace safety, and operational excellence.
- Empowering employees to make meaningful contributions that support customers worldwide.
ERP Support & Analysis
- Respond to and resolve ERP support tickets within D365 F&O and integrated ISV applications.
- Troubleshoot issues, replicate scenarios, and identify root causes.
- Serve as a functional, and when applicable, technical subject matter expert for D365 F&O Finance, Supply Chain, and integrated solutions.
- Analyze business needs and recommend effective system solutions.
- Conduct business process analysis and translate requirements into functional design documentation.
- Configure D365 F&O according to business requirements and Microsoft best practices.
- Coordinate with external developers and consultants to resolve system gaps and implement enhancements.
- Support ERP implementation activities and continuous system improvements.
- Assist with User Acceptance Testing (UAT), including test planning, test case creation, defect tracking, and issue resolution.
- Collaborate with internal stakeholders, consultants, and developers on integrations, customizations, and data migration activities.
- Develop user documentation and deliver end-user training.
- Identify trends and recommend process and system improvements that enhance efficiency and performance.
- Partner with cross-functional teams to ensure changes comply with system governance, security standards, data integrity requirements, and established best practices.
Education & Experience
- Bachelor's degree in a related field preferred.
- 1-2 years of relevant ERP support or business systems experience preferred.
- Microsoft Dynamics 365 Finance and Supply Chain certifications preferred.
- Experience supporting Microsoft Dynamics 365 Finance & Operations (D365 F&O).
- Strong analytical and problem-solving abilities.
- Excellent communication and collaboration skills with cross-functional teams.
- Ability to document issue resolutions and create end-user documentation.
- Strong organizational and time management skills with the ability to prioritize multiple tasks.
- Proficiency with Microsoft Office applications, including SharePoint, Visio, PowerPoint, Word, and Excel.
- Experience with Sana or other eCommerce platforms.
- Experience with sales tax solutions such as Avalara, CCH, or Vertex.
- Knowledge of SQL and Microsoft Power Platform.
- Experience with SQL Reporting Services (SSRS) or related Microsoft reporting technologies.
- Willingness to continuously learn new ERP functionality, modules, and technical and functional capabilities.
Vacancy posted 3 hours ago
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