Regional General Manager

The General Manager, EMEA is the senior leader accountable for Cytek's performance across Europe, the Middle East and Africa (EMEA). Reporting to the Chief Executive Officer, this Vice President-level role owns regional strategy, revenue, profitability, operations, customer experience, and organizational health.

The GM leads the commercial organization and coordinates applications support, field marketing, commercial operations, logistics and warehousing, Finance, Human Resources, office administration, facilities, and health and safety. The GM partners closely with its leadership to deliver seamless regional customer experience.

ESSENTIAL DUTIES AND RESPONSIBILITIES

* Regional strategy and P&L. Develop and execute the EMEA strategy and annual operating plan. Own revenue, gross margin, operating expense, profitability, cash and working capital; allocate resources and take corrective action against plan.

* Commercial leadership and growth. Coach the EMEA sales organization to deliver sustainable growth across direct and distributor channels. Set clear revenue and market-share goals and strengthen territory, account and channel strategies.

* Sales execution. Drive rigor in pipeline development, CRM accuracy, forecasting, pricing, tenders, contracting and deal execution. Use data to remove barriers and hold leaders accountable.

* Customers and markets. Build senior relationships with strategic customers, distributors and key opinion leaders. Maintain knowledge of regional research, clinical and diagnostic markets, competition, procurement and growth opportunities.

* Regional operations. Coordinate lead-to-order, order-to-cash and customer-support activities to improve speed, quality and customer experience. Establish clear ownership, service levels and escalation paths.

* Logistics and product flow. Oversee logistics, warehousing, third-party logistics, shipments, inventory controls and issue resolution. Partner with global Operations and Supply Chain to balance customer commitments, cost, compliance and supply continuity.

* Field Service partnership. Align with Global Services and regional Field Service leaders on capacity, installation readiness, escalations, customer satisfaction and commercial priorities through effective matrix leadership.

* Financial management and controls. Financial management and controls. Lead the regional Finance team and oversee budgeting, forecasting, revenue recognition, collections, expense management, internal controls, and reporting. Ensure compliance with SOX and delegation-of-authority requirements.

* People leadership and culture. Build a strong EMEA leadership team; set expectations, coach leaders, manage performance, strengthen succession, and foster an inclusive, accountable, and collaborative culture.

* HR and workplace operations. Lead the regional HR function, oversee people operations, office administration, facilities, employee experience, health and safety, and compliance with local employment practices and company standards.

* Global alignment. Represent EMEA in enterprise planning and partner with global functions to drive coordinated execution.

* Risk, quality and compliance. Ensure adherence to laws, quality requirements, company policies, internal controls, data privacy, trade compliance and ethical practices. Identify and escalate material risks promptly.

* Statutory director and signatory. Serve as a statutory director of Cytek Biosciences B.V. and designated regional entities, fulfilling applicable fiduciary, governance and reporting duties. Act as an authorized signatory within approved authority, board resolutions and local law.

KEY MEASURES OF SUCCESS

* Deliver revenue, margin, operating expense, profitability and cash objectives.

* Improve forecast accuracy, pipeline health, market share and strategic execution.

* Strengthen customer satisfaction, Global Services coordination, logistics and regional operations.

* Maintain strong controls, compliance, governance, leadership capability and succession.

REQUIREMENTS AND QUALIFICATIONS

* Bachelor's degree in business, life sciences, engineering or a related field; advanced degree preferred.

* Typically 12+ years of progressive commercial and business leadership, including responsibility for a multi-country region or business unit.

* Substantial P&L experience with demonstrated revenue growth, margin improvement, resource allocation, forecasting and operating execution.

* Success leading and coaching sales teams across direct and distributor channels in capital equipment, scientific instruments, medical devices, life sciences or diagnostics.

* Strong knowledge of EMEA markets, healthcare and research customers, tenders, distributor management, and regional business and regulatory requirements.

* Experience integrating commercial, applications, operations, logistics, Finance, HR, and other functions in a matrix organization.

* Ability to serve as a statutory director and authorized signatory, subject to legal and company requirements; sound judgment and integrity are essential.

* Experience in a multinational company required; U.S. public-company and regulated life-sciences experience preferred.

* Strong executive communication, influence, negotiation and problem-solving skills across cultures and organizational levels.

* Fluent English required; another European language preferred.

LEADERSHIP ATTRIBUTES

* Enterprise-minded; balances regional ownership with global alignment.

* Commercially decisive, data-driven and close to customers and frontline teams.

* High emotional intelligence, cultural awareness and inclusive leadership.

* Balances autonomy with accountability and creates clarity in a matrix.

* Acts with integrity, sound judgment, urgency and commitment to quality.

PHYSICAL DEMANDS AND WORK ENVIRONMENT

The following are representative of the role. Reasonable accommodations may be made for qualified individuals with disabilities.

* Prolonged periods working at a desk and computer.

* Regular presence at Cytek Biosciences B.V.; frequent EMEA travel and periodic travel to U.S. headquarters and other locations. Travel is approximately 50%, based on business needs.

* Ability to work across time zones and occasionally outside standard local hours.

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