Online Client Services Representative
AIL
AO Globe Life is expanding our remote team and currently hiring. This opportunity suits recent or soon-to-be graduates in business, marketing, or communications, along with anyone who enjoys working in a people-focused, service-driven environment. With full training, inbound client leads, and an established mentorship program, you can build a long-term, meaningful career from anywhere in the U.S.
Core Responsibilities
- Lead virtual Zoom consultations with clients
- Present supplemental benefit options tailored to each individual or family
- Participate in ongoing mentorship, professional development, and team training
- Guide clients through enrollment with clarity and professionalism
- Maintain organized, accurate digital records and follow-up communication
- Prioritize high-quality, client-focused interactions
- Build strong, long-term client relationships
You're a Good Fit If You Have
- Strong communication and interpersonal skills
- A genuine interest in helping others and supporting a mission-driven company
- Work authorization in the United States
- Reliable internet connection plus a Windows laptop/PC with webcam
- Organized, self-motivated, and comfortable working independently
- Prior customer service or consultative experience is a plus, not required
- Able to obtain any necessary professional licensing, where applicable
- Confidence with virtual meetings and everyday digital tools
Perks & Benefits
- A clear path toward leadership roles
- Inbound client interest - no cold outreach
- Equity opportunity (3%) for qualifying team members
- Weekly, performance-based earnings
- A collaborative, people-first team environment
- Full training and licensing support
- Fully remote with a flexible schedule
- Monthly and quarterly bonus potential
- Growing income through renewals
About AO Globe Life
For more than 70 years, AO Globe Life has served union members, credit union clients, and veterans nationwide by providing supplemental benefits that help protect working families. As a remote-first organization, we are committed to integrity, flexibility, and empowering our team members to build meaningful careers.
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
- Be at least 18 years of age and legally eligible to work in the United States
- Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
- Complete required training and participate in virtual meetings
- Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
- Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.
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