Heavy Duty Truck Parts Associate

Job Description

Job Description

Benefits:

• 401(k)
• 401(k) matching
• Competitive salary
• Dental insurance
• Health insurance
• Paid time off
• Parental leave

Diamond Truck and Trailer, a leading for-hire truck repair shop and parts supplier, is seeking a highly motivated and knowledgeable Heavy Duty Truck Parts Associate to join our growing team.

At DTT, we take pride in providing exceptional truck repair services and are excited to continue expanding our partnerships with both OEM and aftermarket suppliers to better support our customers' parts needs. The ideal candidate will deliver outstanding customer service, accurately identify and source heavy-duty truck parts, and provide critical support to our internal service team.

If you enjoy a fast-paced, team-oriented environment and want to support shop technicians, mobile service teams, and retail customers, we'd love to hear from you!

Responsibilities:

• Monitor inventory levels and place stock orders as needed
• Inspect incoming deliveries for accuracy and damage 
• Receive and put stock orders away in designated locations
• Process over-the-counter sales accurately and efficiently
• Ensure timely parts distribution in the shop in accordance with scheduled repairs
• Assist road service technicians with restocking service vehicles 
• Inform customers on parts availability, pricing, and lead times
• Manage and maintain service truck inventory
• Assist with customer inquiries and resolve issues promptly and professionally
• Accurately identify and source heavy-duty truck parts using electronic catalogs, manufacturer resources, and industrial knowledge
• Assist with maintaining accurate inventory records
• Participate in inventory audits and cycle counts as needed
• Assist with invoice entry, filing, and related administrative tasks
• Stay current on new products, industry trends, and manufacturer updates
• Demonstrate a working knowledge of heavy-duty truck systems, including engines, transmissions, brakes, suspension, and electrical systems
• Cross-reference parts across multiple manufacturers and suppliers
• Maintain a clean and organized work area
• Adhere to all safety regulations and company policies
• Perform other duties as assigned by management

Qualifications:

• Excellent customer service and communication skills
• Strong organizational, multitasking, and problem-solving abilities
• Ability to work independently and as part of a team
• Valid Driver's License 
• Strong computer skills
• Ability to lift and move 100 lbs

Preferred Qualifications:

• Experience in heavy-duty truck parts sales or a related field 
• Proficiency with electronic parts catalogs and inventory management systems
• Experience with QuickBooks or other accounting software
• Experience operating a forklift
• Familiarity with OEM and aftermarket truck parts and suppliers

Benefits:

• Competitive salary based on experience
• Comprehensive benefits package, including but not limited to: 
  • Paid Time Off (PTO)
  • Paid Parental Leave
  • 401(k) with Company Match
  • Employer-paid health/dental/vision insurance (85% coverage for employees and families)
• Opportunities for professional development 
• Opportunities for growth
• Friendly and supportive work environment