Assistant General Manager

Assistant General Manager Location: Sewanee Inn - Univ South, 1237 University Ave, Sewanee, TN 37375, USA Responsibilities Respond to all guest requests, complaints and/or accidents presented at the Front Desk or through reservation, comment cards, letters and/or phone calls in an attentive, efficient, and courteous manner. Follow-up to ensure guest satisfaction. Maximize room revenue and occupancy by reviewing status daily. Ability to analyze variances, monitor credit card report and maintain close observation of daily house count. Prepare team member schedules according to business forecast, payroll budget guidelines and productivity requirements. Have effective interviewing skills and ability to recruit team members. Operate all aspects of the front office system, including software maintenance, report generation and analysis, and simple programming. Be knowledgeable about the accident prevention program, including safety committee, education/enforcement, and communication of safety issues through department meetings. Be able to effectively investigate, report and follow-up on employee and guest accidents. Peachtree Group provides a comprehensive benefits package, including medical, dental, vision, disability, and life insurance. We also offer a generous 401(k) retirement match. To support work-life balance, we provide Paid Holidays and Paid Time Off. Additional perks include access to our Employee Assistance Program and Fund. Qualifications 2-4 years of operations management. Required Experience 2-4 years of operations management Licenses & Certifications Not specified. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor. #J-18808-Ljbffr