Customer Service Associate/Teller

Monson Savings Bank is seeking a Full-Time Customer Service Associate/Teller for our Wilbraham Branch. This hourly, non-exempt position is located at 100 Post Office Park, Wilbraham, MA.

Teller position works a variable schedule, Monday-Saturday, averaging 37.5 hours weekly. Must be available to work Saturdays until approximately 12:30 PM.

Salary Range: $18.00 - $22.00 Per Hour

The CSA role is responsible for performing a variety of Teller and customer service duties including check cashing, processing customers deposits, withdrawals, payments, the sale of money orders and bank checks, and related administrative duties. Understands and maintains the Banks standards for service, customer satisfaction and relationship building.


Join our growing and dynamic team! We are a successful community bank dedicated to our customers, associates and communities! Benefits of working for a local, community bank include paid time off, 401(k) with company match, suite of insurance benefits including medical, dental and more!

Education/Experience: High School diploma or equivalent required. Prior cash handling and customer service experience preferred.

Qualifications: Strong customer service skills, attention to detail, and math aptitude required. Must have excellent verbal communication and interpersonal skills. Must possess ability to operate a computer and to learn, retain and follow complex regulatory and security requirements. Must be reliable and dependable.


Monson Savings Bank is an Equal Opportunity Employer to all protected groups, including protected veterans and individuals with disabilities.

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential position functions.


JOB CODE: CSAWilb072426